Car Tires And Services At 1197 Barnum Ave: Firestone Complete Auto Care In Stratford

Welcome to Firestone Complete Auto Care at 1197 Barnum Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1197 Barnum Ave
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #13102 Managed by Ryan Piccolo

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our professional teammates will take a look for free with our courtesy check. We'll inspect lights, headlights, the battery, and more. Plus, our team believes in offering the most consistent service on the market, all at reasonable prices and a short waiting time. Stop by our store today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 50 Reviews
5/ 5stars
on October 14, 2016
5/ 5stars
by  
on September 23, 2016
Aldo and the rest of the gang are amazing. thanks again!!!
3/ 5stars
by  
on September 21, 2016
I feel they were pressuring me into a purchase that was not needed at time. (tires) Also as i was checking out I was told to put a 10 on survey or it would put them out of business. I dont like being told what to put on survey, I think that was wrong and quite inappropiate. I also feel the prices are high.
5/ 5stars
by  
on June 28, 2016
Firestone is great for all your car needs. I've gotten tires from them along with multiple oil changes, new brakes, tire rotations, and alignments. Always quick, affordable, and friendly service. Bill is always extremely kind and helpful. I would highly recommend the Stratford Firestone.
5/ 5stars
by  
on April 23, 2016
Very professional staff
5/ 5stars
by  
on December 17, 2015
They take care of everything a little problem and they give you a call for fixing the problem and they are very flexible for appointments
5/ 5stars
by  
on December 14, 2015
I went for a repair and did not have an appointment but they repaired my window motor efficiently.
5/ 5stars
by  
on November 19, 2015
The sticker placed on my window for the next oil change was in correct otherwise every thing was fine
5/ 5stars
by  
on November 12, 2015
I was there right as they were closing and still got service without any hesitation
5/ 5stars
by  
on November 4, 2015
I always go to Firestone for my oil changes or even most simple issues knowing they will take care of me. I have also gotten tires there in the past. Joseph is always professional and courteous with his customers!
4/ 5stars
by  
on October 31, 2015
Professional service and courteous technicians. Recommend highly
4/ 5stars
by  
on October 29, 2015
Was taken in, in 15 minutes for a tire repair. Solved problem showing me the nails in 2 tires. Good job!
1/ 5stars
by  
on October 20, 2015
This is the 2nd time that I have had an appointment at a schedule time and had to wait for service. Why schedule a time when the car waits 40 plus minutes to get into a bay My time was for 8 AM arrived and logged in at 7:50 AM car was not moved into bay for service until 8:40 AM. Find it hard to believe tire rotation and front end alignment was done in 30 minutes OUT at 9:12 AM. Also the waiting room only has 4 chairs.
5/ 5stars
by  
on October 11, 2015
Great service had a food experience and always honest and curteous
5/ 5stars
by  
on September 30, 2015
The sales advisor explained the services, and the technician completed the services in a timely fashion. Firestone in Stratford found an additional car need which made sense, and the technician completed that as well in a short time!
5/ 5stars
by  
on August 14, 2015
I called while at work to get some a front end alignment,oil change and tire rotation.Ryan was very honest about what it cost and to how long it would take.They called when it was ready and I was not surprised that my expierience exceded my expectation.Im a very detail oriented person and I checked their work and it was completed as it should be.When I need service again I will definitely return and tell my friends.Thanks guys!
2/ 5stars
by  
on August 8, 2015
I would like to give a good review but... I took my car there to repair a leaking tire. They were unable to find the hole so resealed the rim. One week later the tire was low again. I took it to Firestone in Hamden. They were able to find the puncture and credit my account for what I was charged in Stratford. I should not have been charged as the tire was under warranty. The staff in Stratford was polite and professional if not thorough.
3/ 5stars
by  
on August 6, 2015
I asked them to fill my washer fluid and they didn't do it ! Other than that the service was good
5/ 5stars
by  
on July 23, 2015
I'm extremely satisfied with my experience at Firestone. I was in and out, accommodated to all my needs, explained everything in full detail and were a pleasure to deal with. I would highly recommend this Firestone to anyone.
5/ 5stars
by  
on July 8, 2015
Firestone worked on my car in August 2014. I felt they did a great job and I thought they were honest with me. I was heading out for a cross country road trip and decided to take my car back to Firestone to do all the things that needed to be done to prepare to drive across the country. They were fair, honest and I was very happy.
5/ 5stars
by  
on July 4, 2015
Took my 2 cars yesterday for oil change and had serpentine belt replaced for 1 of them and I couldn't be happier about the service and the value..I'll definitely go back I just want to say that Ryan was great and should be teaching customer service classes
5/ 5stars
by  
on June 11, 2015
I really feel that I trust them with there judgement and they're not trying to rob me for my money.. they are really friendly, honest and do there best to get you the best deals!! I love the firestone in Stratford, Ct!!! Excellent Excellent customer service every time!!
5/ 5stars
by  
on May 4, 2015
My car broke down and they had me back on the road within hours. I would definitely recommend Firestone for all your auto repairs.
5/ 5stars
by  
on March 18, 2015
I have used Firestone for years and have always had great service and satisfaction. Pawell (the manager) and all other service members are professional and make you want to come back and remain a Firestone customer.
5/ 5stars
by  
on February 27, 2015
It was good service and the technicians were very good
5/ 5stars
by  
on February 26, 2015
I went in for a light on my dashboard that had appeared and an oil change . The store manager Matt and the assistant Rob were friendly and knowledgable. They took care of me so quickly because I had to be at work in the afternoon and helped me better understand what was going on with my car.
4/ 5stars
by  
on February 26, 2015
I have used Firestone for many years. The staff is courteous and very helpful. The work is done within the timeframe promised.
4/ 5stars
by  
on February 10, 2015
I am happy with Firestone, but they sold me a lifetime brake service and I've gotten absolutely no value and only confusing answers. I recommend don't buy it because it is confusing and not forth giving on providing any value to Firestone customers.
5/ 5stars
by  
on February 6, 2015
Have been there 3 times in the last few months for different items. The staff is very pleasant and the service is outstanding.
5/ 5stars
by  
on February 5, 2015
The guys at Firestone in Stratford are amazing. They fully explain every detail of every service that needs to be performed on my car… And they are always honest about whether or not something is really necessary. I have been to many auto repair centers and I've never fully trusted any of them but the guys at Firestone are the only ones I bring my cars to now.
5/ 5stars
by  
on February 5, 2015
I moved to Stratford 16 years ago, and tried another auto repair chain and Straford Firestone. My husband and I have faithfully returned to Firestone because of the high quality customer service, parts, and unfailing courtesy and consideration from the staff. The onky complaint I might have is that some of the wonderful workers have been sent to other locations, but Ithey are replaced with different workers just as exemplary. I routinely stop by and one of the guys cheerfully checks the inflation of my tires. We will be coming to Stratford Firestone as long as we have cars!
4/ 5stars
by  
on February 4, 2015
The mechanics know what they are doing and they take the time to explain what is going on with your vehicle and give best recommendations according to budget and safety issues.
5/ 5stars
by  
on February 3, 2015
When i came to see them recently they fixed my car as soon as they were able to
5/ 5stars
by  
on February 3, 2015
Great care, is very good location , I would go back anytime , very friendly people,
4/ 5stars
by  
on February 3, 2015
I ALWAYS GO TO THE STRATFORD CT. STORE, THERE GREAT, NO WAITING ,NO OVER SELLING, HONEST THEY DID LOSE MY CENTER CAP THOUGH
5/ 5stars
by  
on February 3, 2015
I always get great service from Firestone. Fast, pleasant and reasonably priced.
1/ 5stars
by  
on January 29, 2015
We had an issue on a Chevy Impala with a "low oil pressure sensory" light after several weeks of receiving an oil change. We brought the car back to Firestone and was told their wasn't a leak and that to fix it we have to replace one thing and if that doesn't work we would have to replace another. Which by the way "might not fix the problem" and would cost roughly $500-$600 in total. Long story short, I decided to bring the car to another mechanic and all he did was replace the sensor for $50 including cost of part and it turned out the filter was not tight enough which was causing minor leaking. I will never take your advice again.
4/ 5stars
by  
on January 29, 2015
Always professional and takes time to explain work that needs to be done.
5/ 5stars
by  
on January 28, 2015
I have been taking my cars to the Stratford CT Firestone for years. Initially, I went elsewhere for estimates that ended up being way too high. This establishment is top notch. I have recommended it to others and they're pleased, too.
5/ 5stars
by  
on January 25, 2015
I used them when my car wouldnt start. They save my life
5/ 5stars
by  
on January 25, 2015
when I arrived they were already aware of my past service with your milford, ct store . they helped and had my tires replaced in the matter of hours. Thanks to the district manager Bob.
5/ 5stars
by  
on January 25, 2015
Attentive staff combined with well trained techs makes for a great experience.
5/ 5stars
by  
on January 25, 2015
I have been using Firestone Stratford for over 10 years and have been completly satisfied with there service.
5/ 5stars
by  
on January 25, 2015
They were very accommodating and fixed my car in record time.
3/ 5stars
by  
on January 25, 2015
Firestone is a parts replacement house. They do good work, but at a premium price. There is no "thinking outside the box" to repair a car, rather the solution is to install an OEM replacement part for whatever is broken. This usually leads to the more/most expensive repairs. The replacement parts are "dealer cost", and the labor rates are high. Don't underestimate the dent to your wallet. They do offer convenience, are open early and late, and on Sundays.
4/ 5stars
by  
on January 24, 2015
They are always attentive when I call and when I get there. Good they are open on Sundays.
5/ 5stars
by  
on January 24, 2015
I have used them for years, great service and friendly staff.
1/ 5stars
by  
on January 24, 2015
I went there on the morning of December 23, 2014 and had a nail in My tire. This was at about 8:30 AM and told them I had a Doctors appt in South Windsor at Noon and could they help Me. They told Me they were very busy and could not help Me for about 2.5 hours. They gentleman was very arrogant and said that was the best He could do. I left there and went to the Firestone in Milford, CT and explained My circumstances and although they were also very busy they understood my problem and told Me they would take care of it within an hour and they did. This whole thing would not have bothered Me so much except that I always buy all My tires there for My car, My wife's car, My son and Daughter and all of our driving grand children's cars. In the last 19 months We have purchased 24 tires collectively as well as repairs etc. This was also explained to the gentleman. I then went to the Milford, CT store and although The Firestone in Milford was very helpful, I live in Stratford and so does all of My family. Your Stratford store is about 1 mile from my house. I plan on looking for another Tire store for our future purchases in the Stratford, CT Area. Jim B
1/ 5stars
by  
on January 23, 2015
I went in for an estimate on a leaking oil pan seal on my 2003 Ford Escape on the glowing recommendation of a male friend. While your technician was very polite, the estimate came in at over $3000 as not only was the work on the oil pan over priced but was told I also needed my differentials replaced as it was leaking badly. For this kind of money, I needed a second estimate. Brought it to the dealer and gasket was replaced for $550.00 and no need to replace anything else. No further evidence of any other leaking and car is running great. I will not be back to Stratford Firestone and I will not recommend them to anyone.
5/ 5stars
by  
on January 22, 2015
They always do a great job from the front counter to the actual work. I would definitely recommend this company to anyone

Browse Nearby Firestone Complete Auto Care Locations