Firestone Complete Auto Care: Your Source For Tires And Repairs At 459 Farmington Ave In Plainville

Come in to your nearest Firestone Complete Auto Care at 459 Farmington Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

459 Farmington Ave
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #755689 Managed by Frank Vinci

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll inspect fluid levels, headlights, the battery, and more. Additionally, our team believes in giving you the best service possible, at affordable prices and a quick wait time. Come in today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 43 Reviews
5/ 5stars
by  
on March 15, 2016
Recently had the pleasure of meeting Frank Vinci at the Plainville, CT Firestone. We bought a used car for my daughter and wanted to ensure it was 100% safe. I had never been to Firestone before but my regular mechanic was not available so I decided to give it a shot. Frank told me about the complete auto check, provided details on all that would be examined, and even took me into the garage area to show me the dry rot on the tires. He also made me feel so comfortable by telling me that the car we had chosen was indeed a safe and reliable car. Having little car knowledge, that really made me feel so much better. I left feeling so confident in the car, that we decided to purchase the very next day. I had promised Frank that if indeed we did buy the car, I would be back for the tires and belt he suggested and sure enough, I made the appointment for just a few days later. Again, Frank treated me so well, and made me feel so comfortable at the 2nd visit, we may just have a new permanent garage! I think that Frank should be recognized as someone who definitely goes above and beyond to make a customer (even a brand new one) feel like he has known them for years. His demeanor and pleasant personality really put you at ease. And to make me into a believer after just that first visit, he truly did go the distance. Kudos to Firestone in Plainville for having such a knowledgeable, caring and considerate employee...he took me from someone who simply drove by Firestone to someone who can call themselves a new customer! Please ensure that Frank and his Supervisor are provided a copy of this review. Thanks again!
4/ 5stars
by  
on March 12, 2016
5/ 5stars
by  
on December 8, 2015
I continue to go to the Plainville location because of fantastic professionalism from all staff members every visit and the quality of work and overall attention led by Dave the store manager is why I continue to come back.
4/ 5stars
by  
on October 29, 2015
The price was great but service was slow compared to other places. It was an hour.
2/ 5stars
by  
on October 25, 2015
Simple Tire Patch should not take over an hour I had somewhere to be that I was late for
5/ 5stars
by  
on October 15, 2015
The nicest facilities and the best and friendliest personnel I've had the pleasure of working with in the Firestone system. I have lifetime service on my car for alignment on three of my cars. I use three different Firestone's in the SF Bay Area. I wish this Firestone in Farmington was in Oakland or San Francisco. You folks are lucky to have these guys out there to help you with your vehicles. Take full advantage of them.
4/ 5stars
by  
on October 5, 2015
Last week I wrote a review that my wheel hub cover had come off and got lost after I had a tire repaired here. I later called the store & told them what happened and they ordered a replacement for me. The manager here is a top shelf guy!
2/ 5stars
by  
on October 1, 2015
Last week, I went there to have a tire repaired that had a nail in it. I could have lived with the fact that they told me it would be 45 minutes, but took an hour and 45 minutes. Then, last night on my way home, my wheel hub cover (it's a Chevy Silverado) came off, and of course no matter how hard I looked, I couldn't find it on the road. It probably flew down an embankment. Now I'm going to have to see if I can find one at a junk yard (it's a 2005) or replace all 4 with aftermarket to the tune of about $100. Not happy!
5/ 5stars
by  
on September 24, 2015
I called in and made the appointment next day. The service was fast and the garage was clean. I will recommend to all my family and friends.
5/ 5stars
by  
on September 8, 2015
I had Firestone repair my vehicle and I received a call reporting that I did not need a front end part. I appreciate their honesty and not fixing something just to fix it. I feel that they do quality service.and take prude in their woranship! They will be where I take my car for repairs and upkeep!
5/ 5stars
by  
on August 25, 2015
"Dave" and his staff were professional, friendly, attentive, and most of all willing to go above and beyond to save my car. Thanks guys, great job.
5/ 5stars
by  
on July 28, 2015
I made my appointment on line which was quick and easy. Then I had a question and called the store I was going to and Frank assured me that they did indeed receive my appointment. When I arrived on Sunday I could not get over how friendly Frank and the staff were and made me feel so comfortable. I expected to be in the Firestone waiting room for at least 3 hours and when I was told my suv was ready in only 1 1/2 hours I was amazed. Great Service.
5/ 5stars
by  
on July 27, 2015
The guys at this location are by far the best to deal with, honest straight forward and to the point. Never any pressure to sell you what you don't want!! Keep up the great work!!
5/ 5stars
by  
on July 17, 2015
THE SERVICE ADVISOR WAS KIND, COURTEOUS, COMPETENT AND MOST IMPORTANT, HE WAS HONEST!
5/ 5stars
by  
on July 15, 2015
I had a brake pad replacement and rotor resurfacing. I was very impressed with the experience. First of all the price was excellent and much less than the dealer or competitors. The service adviser and the repair person were both very pleasant and professional. The repair person clearly explained to me the need for rotor resurfacing and showed the worn rotor to me. The work was done on time and my entire experience was very positive. The facility is very clean and modern with a nice waiting area.
4/ 5stars
by  
on June 12, 2015
I brought my truck in when the dash lights were doing something strange. They replaced the battery. A day later, there was another issue which I talked to the manager about. He did the right thing and solved my problem to my satisfaction. This is a stand up place in my book because of that. It's rare to see that kind of customer service these days. Thank you !
5/ 5stars
by  
on May 28, 2015
It was almost 5pm but they were nice enough to squeak me in.
5/ 5stars
by  
on May 18, 2015
Had a blowout on Route 9 in Middletown. A machine bolt in the tread-big hole! Firestone's around the corner from me in Plainville. Dropped SUV off at 1:30 and had new tires at 3:00. Walked home for lunch. Thanks, guys. Monday I went back for Emissions Testing. Handy place to be near.
3/ 5stars
by  
on May 7, 2015
It took an hour and a half for an oil change. It was not very busy and the staff was sitting around joking about.
5/ 5stars
by  
on May 6, 2015
My father has always helped me with my oil changes, but since I moved recently, I needed to get it done by someone else. I picked Firestone based off a recommendation and the proximity to work. It was easy to sign up online, they were friendly when I came in, they did things quickly, and it was a very nice waiting area to pass the time.
5/ 5stars
by  
on April 19, 2015
I used this location for my tire change. Worked with Frank and Dave to schedule an appointment which was a breeze. The tires were changed on time and all my questions regarding my vehicle were answered to my satisfaction. Frank and Dave are great guys to work with. I will highly recommend this location!
5/ 5stars
by  
on February 26, 2015
Quick service; tried to fix electrical draw on battery. After several hours it could not be found. Took car to Acura Dealer and they had no success either.
3/ 5stars
by  
on February 25, 2015
Nice clean resection area very welcoming. The guys are very easy to talk to. But the prices are very over price on your tires. I was quoted over 9 hundred dollars for a set of tires. When your competitors have the same and even better tires and name brand for half the price with wheel aliment installed and balance. I still have not purchase tires but I soon will.
5/ 5stars
by  
on February 6, 2015
I went for emissions testing. The wait was short and employees were all really nice. I told my daughter to come here also....she is single and ALL the guys are hot :)
5/ 5stars
by  
on February 5, 2015
good service, GOOD PRICE, GOOD TIMING, GOOD WAITING LONGE
5/ 5stars
by  
on February 3, 2015
The employees at the Plainville Firestone are always very polite and knowledgeable. I have used this location ever since the opened.
5/ 5stars
by  
on February 2, 2015
Have been to Firestone in Plainville several times: oil changes, new battery, electrical problem. Great customer service every time! Will definitely go back.
5/ 5stars
by  
on February 2, 2015
Employees are polite, efficient, and great customer service.
5/ 5stars
by  
on February 2, 2015
I have used them 3 times, once in an emergency. They are professional and helpful. They are not pushy... but do inform you of what your car needs. Prices are fair and upfront. Will continue to use them. Sometimes as a woman you get taken advantage of at a mechanic. Never felt that here. Impressed by the manager.
5/ 5stars
by  
on January 28, 2015
Great experience and great customer service. Would definitely refer a friend and family member.
5/ 5stars
by  
on January 27, 2015
I brought my vehicle in for a brake inspection. They found a part had malfunctioned creating a safety issue. They were able to get the part and fix the brakes in a few hours. I've brought my vehicle to this center in the past and always have a good experience. Professional, timely and good workmanship always.
2/ 5stars
by  
on January 25, 2015
I chose to use the Firestone that is located in Plainville because the location is very convenient; about a mile or so from my home. In the end, I was disappointed.
5/ 5stars
by  
on January 25, 2015
Not Pushy about extra services. They will inform you about items that need attention but they will not give the "Hard Sell" that other places tend to do.
5/ 5stars
by  
on January 25, 2015
Brought car in 3pm on Friday with battery issue. No appointment. Left car there. Called 1 hour later, said car ready. Bad battery. Replaced under warranty. No charge. We will continue to be loyal customers.
1/ 5stars
by  
on January 25, 2015
Not sure if it's because they are new in Plainville, but not very happy with the service. A couple months ago went there for an oil change and they forgot to put my air cleaner cover back on.then my daughter goes gets an oil change andit cost her 39.00 which was fine, then three months later she goes again for the same thing but this time she has a 20.00 dollar coupon so you think it would cost only 19.00, but no, they jacked the price up to 59.00 and with the 20.00 coupon it came out to the same 39.00 price that she paid the first time. I heard of inflation but this is a little outrageous if you ask me. How can a 39.00 oil change go to 59.00 in just three months. Not sure if I or my daughter will ever go back there agian, that is two strikes against them already, not sure I want to find out what strick three is.
5/ 5stars
by  
on January 25, 2015
I have used Firestone for a few things and have been happy with the service. I do recommend to anyone.
5/ 5stars
by  
on January 25, 2015
No comparison to the service, professionalism and friendliness
1/ 5stars
by  
on January 25, 2015
This was no savings. Cost exceeded convenience. Will not return and will not recommend.
3/ 5stars
by  
on January 24, 2015
Im there for all major repairs. They also have good specials from time to time
5/ 5stars
by  
on January 23, 2015
I Have used them with both for my truck and son car and were very pleased.
5/ 5stars
by  
on January 23, 2015
My daughter I had an emergency repair, her muffler fell off in the middle of the road. The car was towed to the station and the service she received was excellent! The car was repaired promptly! She is very pleased with the courteous efficient service she received.
4/ 5stars
by  
on January 23, 2015
1st time there. waiting area very nice. work done quickly. the location is only a few minutes from my home. was there for state required emissions testing.
3/ 5stars
by  
on January 23, 2015
I have gone to Firestone For oil changes, battery and brakes. I think the overall price is high service is good. Would go back for more service if prices were lower

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