Car Repairs And Tires At 139 Putnam Blvd From Your Glastonbury Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 139 Putnam Blvd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

139 Putnam Blvd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-5p
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Store #28452 Managed by Joe Novello

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll inspect fluid levels, steering, the battery, and more. Additionally, we're dedicated to offering the most consistent service on the market, all at great prices and a short waiting time. Stop by our store today or plan your appointment online or by calling (860) 266-1714.

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Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.1 of 5) - 59 Reviews
5/ 5stars
by  
on September 22, 2016
Andrew was great!
5/ 5stars
by  
on September 12, 2016
Matt was wonderful, not only did he help me with my car repairs but he took the time to look at my car and explain the repairs. He was patient, kind and my experience at Firestone because of him and the staff. That is why I return to this firestone.
5/ 5stars
by  
on September 9, 2016
The service was great, I was surprised I was not given a free alignment with my purchase of 4 tires. I was given a written estimate for the alignment for $114. When I called Strong's in East Hartford they gave me a price of $69.99. Town Fair tire offers a free alignment with 4 tires and so does BJ's and that's only a few I already knew of. Even though the service was good that would make me think twice about returning.
1/ 5stars
by  
on September 3, 2016
Matt was awful. This is the third bad experience my family has had with Matt. He treated me with such little respect. I've never felt so bad about myself in my entire life. He is a passive aggressive bully!!! He has become very good at it!!! He also sexually harassed my wife on two separate occasions. He ruined my experience
5/ 5stars
by  
on September 1, 2016
I have been going to Firestone for a few years now. Just bought a second set of new tires. It's great to have the free rotations with every oil change. The guys are always attentive to all questions I have , and they're nice, respectful. It's good to have that level of customer service, where they appreciate ones business. I trust Firestone...see you next time.
5/ 5stars
by  
on August 20, 2016
Great people,clean place. I recommend this place.
1/ 5stars
by  
on August 19, 2016
Terrible
5/ 5stars
by  
on June 28, 2016
This is the only place i will take my 2012 honda accord in for any kind of service. These guys are super friendly, and always go above and beyond. From driving me to my house because i forgot one of my tires to advice on how to figure out my mystery shaking in my steering, that different mechanics couldnt figure out. love this place. Keep up the great work guys!!!
5/ 5stars
by  
on April 27, 2016
I went to Firestone in Revere Mass. And I had the best experience I've ever had in any other car service places. The Techs did their job great, and I had the best customer service from AL. He was just great! He explained my brakes need to be changed soon and anything I asked him he had a great answer for me and knew what he was actually doing and talking about! Everybody was so nice helpful and respectful! A+++ to you guys! Thank you so much!
5/ 5stars
by  
on April 25, 2016
Fast service.
5/ 5stars
by  
on December 16, 2015
Two weeks ago my wife's car suffered a flat tire around 6pm. We were lucky that she was able to pull into a safe place and I could come get her. We were 2 miles from the Firestone store. Sal was very helpful in providing a number for a tow service. He gave us prices on tires. While they had to order the tires, Sal was very responsive and first thing the next morning he was able to confirm delivery of the tires and when the car would be ready. They delivered on their commitment. Sal was courteous, answered our questions and got our car back on the road the next day .
5/ 5stars
by  
on December 15, 2015
Quick and easy, my car was ready in half the time they told me it would be
5/ 5stars
by  
on December 9, 2015
Last week I brought my vehicle for required Emissions test. Though I arrived during a busy time of day, my wait was minimal and I was out in a timely manner. Thank You!
5/ 5stars
by  
on November 24, 2015
I had my emissions checked here... the service was quick and efficient.
4/ 5stars
by  
on November 2, 2015
Very happy with the service. And how quickly they could get me an appointment to change my tires.
2/ 5stars
by  
on October 14, 2015
Nice intake person. Took over an hour to do emmisions testing. Will not go back. Sorry was told 20 min on phone and I was next door at next business. Came right over.
5/ 5stars
by  
on October 4, 2015
Needed a new tire, and they were very nice and easy! Also informed me I needed an alignment check which was very helpful because I don't know a lot about cars, so I felt very well taken care of.
4/ 5stars
by  
on September 30, 2015
I used them a week ago and I'm so glad I did. Great service! Knowledgeable staff. Did not feel pressured. Thanks.
5/ 5stars
by  
on September 16, 2015
I walked in with 2 loose tires that needed new tires. I was greeted by a sales associate, Dave, and he quoted me a great price for the two tires mounted and balanced. I paid and had my tires ready and able to drive away in under 15 minutes. Great value, knowledgeable sales people, great service. Thank you.
5/ 5stars
by  
on August 15, 2015
Promt and friendly service. Did not wait very long for completed inspection.
5/ 5stars
by  
on August 6, 2015
I always use Firestone in Glastonbury to have my cars serviced. During my last visit and every time I need their services, I always have a great experience from the staff and service provided. They treat you with respect and with professionalism. Reasons I always come back.
5/ 5stars
by  
on July 1, 2015
I went in for my biennial admissions test. It was done quickly and efficiently, which I appreciated. I would have it done there again.
5/ 5stars
by  
on June 12, 2015
I used them a week ago. I was pleased with the service
5/ 5stars
by  
on May 8, 2015
I've never had such a quick emissions test before.
5/ 5stars
by  
on April 27, 2015
Very helpful to a stranded traveler! Great customer service.
3/ 5stars
by  
on April 26, 2015
It takes between 40 minutes and 2 hrs for an oil change. (It can be done well elsewhere in 15 minutes.) However, the technicians are friendly and knowledgeable, and they offer a wide range of services. The online appointments are never accurate (in my experience). If you have time to wait, or shopping to do at Home Depot, I recommend. If you're busy, go elsewhere.
5/ 5stars
by  
on February 28, 2015
Called. Went. Dropped off car. Ate dinner. Picked up car. All done.
5/ 5stars
by  
on February 27, 2015
I always use this particular store for both family cars. I totally trust the work and people, especially the manager, Joe Novello.
5/ 5stars
by  
on February 26, 2015
I went and got my old changed about two weeks ago and I can't complain about anything the service was great they explained everything to me on the bill I was able to use the coupons that I had at home I will definitely be returning there to get my old changed in the future. The older gentleman who checked me out when I paid is a very nice person as well he was exceptionally nice very good attitude he makes the difference in that company.
3/ 5stars
by  
on February 26, 2015
This is my 1st bad experience with Firestone, I hope it's the last.
5/ 5stars
by  
on February 26, 2015
Never a bad experience in Glastonbury. I have 5 family cars and use their services to keep them running safe and well. Easier and much cheaper than the dealers every time.
1/ 5stars
by  
on February 26, 2015
ok so I went to Firestone because my friend told me it was a good place to go and long story short they tried to get much money as they can....he didn't realize I would do my research.
5/ 5stars
by  
on February 26, 2015
Just a quick trip for my annual snow tire mounting, but FREE & Friendly as always. P.S. The Blizzaks are worth every dime :)
1/ 5stars
by  
on February 26, 2015
We had a simple oil change with filter replacement just done. We then noticed oil spots in driveway and garage floor after car was parked. It was a small drip but a leakage regardless. Just went back for another oil change and mentioned oil leak. Technician said oil filter wasn't put on tight enough previously. How basic is this task ????
4/ 5stars
by  
on February 25, 2015
Went to Firestone with 4 new all season tires. I explained to them what I wanted, and I just needed them to swap out the old tires. I also needed new fog light. They had it on the premise. They didn't try to sell me anything else or being pushy about their own products. They were very professional and incredibly fast. I know where to go from now on.
5/ 5stars
by  
on February 11, 2015
I had a flat tire and needed it patched in a hurry. Firestone uses a process that is the highest standard for patching and did it for a very reasonable price in time for me to get my wife's car back on the road for work.
5/ 5stars
by  
on February 4, 2015
Whenever I book an appt they always accommodate. The guys are always polite, helpful, rccom. Future needs, work hard, and smile, they are not grouchy...I love my Firestone spot& guys in last ...the mechanics are good techs too... Luv. Gail. Going over today to see about the 70000 mile all death. Tires for spring changeover.I bought new snow tires somewhere else because uyou didn't have hakkupulita, but that place, the sales were rude,lied to me, didn't do what I asked, then blamed me..never would happen at my Firestone store in glast
1/ 5stars
by  
on February 4, 2015
I had a coupon for an oil change. I made an appointment and showed up 10 minutes early. I was promptly greeted and by the time my information was entered it was the time of my appointment. I was then told it would be an hour. An hour and a half later I was done with my OIL CHANGE. I'll be going else where for the 20-30 min job
4/ 5stars
by  
on February 3, 2015
I have been using Firestone in Glastonbury for 2 years. If I have any issues they are addressed. Staff are pleasant and easy to deal with. I plan to continue having my car serviced there.
5/ 5stars
by  
on February 2, 2015
This particular location is very professional and works hard to work through challenging and complex repairs.
5/ 5stars
by  
on February 2, 2015
I have been using the Glastonbury location ever since it opened. The team has always treated me with respect and explained the work that has to be done. They have offered to take me into the shop and show me the problem.
3/ 5stars
by  
on January 27, 2015
Made apt for my car to have transmission service and tire change over. Took first AM apt slot. My car was there all day, no call. I called only to find out they said they can't get the transmission fluid for my car. Knowing that the tire change over should have taken less than an hour. Dropped off car at like 730/8am , car was not ready til 5pm or so. Disappointed. The staff was professional and friendly, which was at least nice, but still disappointed in my first visit here.
1/ 5stars
by  
on January 27, 2015
I used them a month ago got over charged for the service and treated really disrespected with the attitude like they don't care will not go back unless staff change and prices and they try to sell you things that you don't need to be replaced or even if you don't have the funds to fix the problem yet very pushy
5/ 5stars
by  
on January 27, 2015
Kind and friendly service, always have time for your needs. :)
5/ 5stars
by  
on January 27, 2015
I feel safe and secure having a trustworthy place to go
5/ 5stars
by  
on January 26, 2015
I have been using this Firestone location for a few years now and they have never failed me yet. Timely and courteous service. I have also used other Firestone locations before and that was great too!
2/ 5stars
by  
on January 25, 2015
I used to use this Firestone location without fail for many years. Unfortunately, I have found that within the last year or so each time I bring in a vehicle for service that they not only have charged me, what I feel is too much for the actual service performed, but I they also call back with other unrequested recommended services that also "need" to be completed each time. I prefer that only the requested services be done! I have also had several issues in the past, when the tires have been removed during service work where hubcaps and lug nuts are damaged or incorrectly installed resulting in multiple lost hubcaps and or lug nuts that are damaged from being overtightened.
5/ 5stars
by  
on January 24, 2015
The entire staff is not only competent but also people pleasers. I have needed everything from more air in the tires to a nail in one tire in my car and the need for a new tire.on my sister's car.
5/ 5stars
by  
on January 24, 2015
customer service always friendly and helpful would recommend to anyone
4/ 5stars
by  
on January 24, 2015
Oil change was good and as promised. On time as well.
5/ 5stars
by  
on January 23, 2015
I used their services about a two months ago and was very pleased with the service Yes i will go back again shortly
1/ 5stars
by  
on January 23, 2015
Had tires replaced. One tire went flat. They repealed the bead. Less than one week later another tire went flat. Resealed the bead on that one. Had more problems with the new tires then the entire life of my old tires. :( when I asked if they could reseal the bead on the other two since I had to make three trips already they said no.
5/ 5stars
by  
on January 23, 2015
Great service from beginning to end. Sal was particularly helpful.
5/ 5stars
by  
on January 23, 2015
Firestone put a new run flat tire on my BMW and changed my oil. I made an appointment and they had the tire there when I arrived and I asked about changing oil. They took care of this as well. I find the staff there friendly and very professional. Bottomline is you can trust them. Good work and fair prices.
2/ 5stars
by  
on January 22, 2015
Not happy the service. Not happy with this survey. Left my review a couple of months ago with my dissatisfaction. No correspondence. Will never go back to this shop and possibly any Firestone.
1/ 5stars
by  
on January 22, 2015
Was told my brake pads were fine. I just need the rotors resurfaced. It cost me more for that, than the $99 per axel special they were having at the time, with new lifetime pads. It was never offered to me and when I asked why he took $10 off the bill still costing me a lot more money
5/ 5stars
by  
on January 22, 2015
I have been going to this location for a number of years and right from the start I was always greeted in a very friendly, caring manner. Over the years I now feel like family...these men are very knowledgeable and always willing to explain and address any issue. I have recommended them many times to my friends. Always a pleasant experience. My son recommended this location to me as he had been a customer for quite some time.
5/ 5stars
by  
on January 22, 2015
I realized I had a nail in 1 of the tires I had purchased 30 days prior. Without an appointment I showed up asking for assistance to repair. Joe who I've dealt with for years was quick to respond, accommodated me without delaying other customers and fixed the imminent problem. For the past 11 years I've been treated so well by Joe and his staff I never shop around but rather trust the recommendations I receive at the Glastonbury location. What more can a company want from its employees other than creating loyalty!
5/ 5stars
by  
on January 22, 2015
I have been going there for years and have all ways had great service! Thanks.

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