Car Tires And Services At 371 Cottage Grove Rd: Firestone Complete Auto Care In Bloomfield

Ready to come in to your local Firestone Complete Auto Care on 371 Cottage Grove Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

371 Cottage Grove Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-8p
Tue7a-8p
Wed7a-8p
Thu7a-8p
Fri7a-7p
Sat7a-6p
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Store #321264 Managed by Scott Thyrring

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our professional teammates will give your car a free courtesy check. We'll examine fluid levels, steering, hoses, and more. Additionally, we're committed to offering the most consistent service on the market, at affordable prices and a short waiting time. Stop by our store today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means that every service we perform is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 50 Reviews
5/ 5stars
by  
on December 25, 2015
service Quick .......,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
4/ 5stars
by  
on December 13, 2015
I was very pleased with the service I received. They were very attentive to my needs and got back to me in a reasonable amount of time to let me know what the problem was with the car and to advise on what needed to be done
5/ 5stars
by  
on November 16, 2015
I had an awesome experience my service appointment was at 1pm for 2 tires and my vehicle was ready in 45 minute which is really fast and great services.
5/ 5stars
by  
on November 13, 2015
The guys down here are AMAZING! Highly recommended this facility -A new loyal customer
5/ 5stars
by  
on November 5, 2015
I recently did some work on my tires and found the service exceptional
5/ 5stars
by  
on October 21, 2015
I have been taking my cars there for service for a couple years now, and have recommended them to all my staff. Each of my staff that has used them has appreciated the recommendation. Service manager Scott treats the place like its his own business. We have had nothing but positive experiences there.
5/ 5stars
by  
on October 13, 2015
Quick and professional. My emissions test was completed within 20 minutes. Very satisfied!!
5/ 5stars
by  
on October 3, 2015
Very happy with service! Ken made sure i get my car in time!
5/ 5stars
by  
on September 28, 2015
I have used Firestone for service for my cars for many years. Your manager Scott always takes great care of me and my autos.
4/ 5stars
by  
on September 5, 2015
I installed a lift on my truck's suspension and needed an alignment. I got the lifetime wheel alignment since it was such a good price. No I can get an alignment whenever i need one
5/ 5stars
by  
on September 5, 2015
VERY CLEAN LOCATION-INCLUDING THE SHOP AREA- I'LL BE BACK
2/ 5stars
by  
on August 6, 2015
I asked to have 2 wheels mounted. I also requested to have the 4 wheels balanced. I informed the staff that I had purchased new lug nuts and wanted the new lung nuts used since I was missing a few nuts on two tires. When I received my vehicle, I noticed that the right rear was still missing lug nuts. I was ignored and when I called back, I was told to return the vehicle the following day because they were to busy that night. Unacceptable and sloppy.
5/ 5stars
by  
on July 27, 2015
My car needed 4 tires -- ugh! I called to see if Firestone had the tires I wanted in stock. No, but Zack said he could have them next day. He price matched the competitor and set an appointment for next day. I worked with Ken when I arrived for appt, and he was also very nice. My tires were in, order was in the system (with proper price matching) from Zack, and my car was immediately brought in bay. Work was performed in a timely manner with no attempts to upsell or "scare-sell" that my car needed something else done. Waiting room was clean & comfortable. Overall great experience (as great as buying new tires can be! )
4/ 5stars
by  
on July 17, 2015
I visited recently for routine maintenance. The sales rep. was welcoming and willing to answer all my question with out beating around the bush. Management was always present also willing to answer questions and keep you updated on your vehicles progress. The service is a little pricey; however, the service, associates, and environment is worth all the means.
1/ 5stars
by  
on June 11, 2015
Used them a week ago not satisfied with their service they damaged my center cap for my chrome rim.Scott the manager is working on a solution.He said he can't find a replacement center cap over a week now still waiting for him to rectify my guarantee satisfaction.
5/ 5stars
by  
on May 19, 2015
The employees were very friendly and made sure that I was waiting on in a very timely manner. Great job
3/ 5stars
by  
on May 18, 2015
It took 45 minutes for the service. Didn't expect it to be this long.
3/ 5stars
by  
on May 1, 2015
When I arrived there was no one in the office but when the fellow came in he was polite and knowledgeable.
5/ 5stars
by  
on April 27, 2015
Needed a complete brake job. Price was very good, was even able to use coupons that saved me an additional $200. I brought my car in on a Sunday morning expecting to have it completed Monday. Well, they called me Sunday afternoon that the job was done. Was I surprised. Great Job, great service.
5/ 5stars
by  
on April 19, 2015
I just moved to the area and only needed an inspection. I was so impressed with the service, I will be returning for my regular maintenance.
5/ 5stars
by  
on February 27, 2015
Every time I have had to bring my vehicle in for a problem, the service was extremely satisfying
5/ 5stars
by  
on February 27, 2015
I have all tire, brake and alignment service done there.
5/ 5stars
by  
on February 27, 2015
Very happy with the product,and the customer service.
3/ 5stars
by  
on February 26, 2015
They didn't fix what I wanted done but fixed other problems that did not needed to be fixed at the moment. And my insurance company doesn't take Firestone, so pretty much I had to pay out of pocket for a brand new AC Compressor -_- no so great!!
3/ 5stars
by  
on February 26, 2015
I recently bought 4 new tires from u guys, price was great and the fact that the sale guy took the time to check when I get my previous tires, to make sure I got full life from them was so helpful.... but I have been having a problem with my car driving and hesitating when I'm going about 40miles per hour, I feel like it something to do with a tune up.. mechanic look at it and still says it's not that... well figure it out... is all customers want..
5/ 5stars
by  
on February 25, 2015
Scott and his crew always help take the best care of my car. Whether it's a simple oil change or always having the answers to questions or whatever concerns I have about the upkeep on my vehicle. Always reassuring knowing I can trust them.
5/ 5stars
by  
on February 15, 2015
Excellent service from management thru technical support
4/ 5stars
by  
on February 7, 2015
i used them back in september of 2014. they have inspected my car and gave me a list that should nbe done on my car
5/ 5stars
by  
on February 7, 2015
Always have an excellent experience at the Bloomfield CT Firestone. Zac Wolf is a great example of awesome customer service.
5/ 5stars
by  
on February 6, 2015
ALWAYS REMINDS FOR THE MAINTENANCE SERVICES FOR THE BETTER PERFORMANCE OF MY VEHICLES. UNDERSTANDS THE URGENCY OF THE SERVICE AND ACCOMMODATE CUSTOMERS REQUESTS IN THEIR BEST ABILITY. NEVER FEEL PRESSURED.
5/ 5stars
by  
on February 4, 2015
My whole family use Firestone services at Bloomfield ct.I promise to continue with fire stone as long as Firestone remains.Thank you great services.
5/ 5stars
by  
on February 4, 2015
Both my husband and I service our vans there. They suggested new front tires and new battery in my van before the winter storms hit. Boy, were they right! I would have been in stuck in a snowbank somewhere by now!
3/ 5stars
by  
on February 4, 2015
I have gone to this location for 5 years for oil changes and bought my last set of tires there. The staff is very friendly and professional and dedicated to providing great customer service. However, both times I brought my car when something needed to be repaired or replaced, they basically made it worse. Then I had to go to the dealer to have it fixed right. So, now I just go straight to the dealer. It might cost a little more, but at least they get it right the first time, which saves me time and money in the long run.
5/ 5stars
by  
on February 3, 2015
I needed to just have a pair of wipers put on my 2010 Dodge Journey. I had problems with the ones I put on but your staff set me up with a new pair of Firestone wipers. The service was quick and the Service Writer even found a special you company was giving
5/ 5stars
by  
on February 3, 2015
I had my oil changed and the service was quick and the staff was professional and courteous.
5/ 5stars
by  
on February 2, 2015
I made an appointment for a scheduled maintenance service and received great, friendly service from Andrew. Service was fast, friendly and efficient.
5/ 5stars
by  
on February 2, 2015
They provide excellent, friendly service and they do the work quickly while always keeping me updated on progress! It is a great store and I will always bring my car there!
5/ 5stars
by  
on February 1, 2015
I have been taking my cars there for years and never been disappointed
5/ 5stars
by  
on January 27, 2015
The staff is always willing to go the extra step to satisfy the customer. That is how to keep me coming back.
5/ 5stars
by  
on January 26, 2015
I needed a new tire after I got a bad flat tire. I wasn't sure what brand of tire to get or anything. The employees there were a great help in recommending a good tire that was on sale for a steal.
2/ 5stars
by  
on January 25, 2015
I used Firestone because they are moderately quick, however extremely overpriced. I went to them to get my tire patched up and a week later it popped and I brought it back in to them to show them the job they did and they couldn't give me a free tire. Overpriced service that is not worth it!!
5/ 5stars
by  
on January 25, 2015
Tire pressure light was on; stopped by and was quickly back on the road - with tires fully inflated.
5/ 5stars
by  
on January 24, 2015
I bring my three cars there for service. My son brings his car there for service. My cousin and many other people I have referred bring there cars in for service also. They are always professional and the car is always fixed right the first time. They are my first choice for service.
5/ 5stars
by  
on January 24, 2015
Great service, wish there were more mechanics of there caliber in ct
5/ 5stars
by  
on January 24, 2015
I will always bring my car there as long add Nathan works there! He's very knowledgeable, friendly & honest. He's definitely an asset to Firestone!
4/ 5stars
by  
on January 24, 2015
I use them often and has always been satisfied but the cover under my car came DOWN I requested to have them place a temporary screw in till I had my appt two days later at Nissan and they never did it didn't bother to explain why I had to call to ask. I'm usually very happy.
5/ 5stars
on January 23, 2015
They were very professional and very helpful. I am so happy I took my car there. Thanks for the wonderful service.
5/ 5stars
by  
on January 23, 2015
When I have a problem with my car I call and I ask for Scott or another manager - I been a long time customer and they know me... I tell them what the problem is with the car and they take good care of my car.
5/ 5stars
by  
on January 23, 2015
The management team and service writers are very professional and also value any customer or potential customers that inquire. The tech staff is all business as your service order is being executed and other potential concerns observed at that time are brought to your attention. You are also introduced to some valuable offers before the conclusion of your visit. In my case it made sense to open a Firestone Auto Care Credit Card Account rather than use my current provider. This was an introductory offer that really won me over and secured me as a repeat customer. With the extended hours that are offered along with the complete package of quality services, Firestone's Bloomfield, CT service center is there for your trust and satisfaction.
5/ 5stars
by  
on January 22, 2015
I started having my Honda Element serviced here..Bloomfield Firestone is hands down an excellent full service shop. They get you in and out in a timely manner and are always courteous and explain everything to you.

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