Car Tires And Services At 13511 Huron St: Firestone Complete Auto Care In Westminster

Ready to come in to your local Firestone Complete Auto Care on 13511 Huron St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

13511 Huron St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #310819 Managed by Joel Carlson

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/04 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll check fluid levels, wipers, the battery, and more. Additionally, we're committed to offering the most consistent service on the market, at unbeatable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    We Cover Every Area Of Auto Repair

    With 90 years in the car care service industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (4.4 of 5) - 46 Reviews
    5/ 5stars
    by  
    on July 11, 2017
    Knowledgable and considerate of our time and vehicle needs. The issue at hand was dealt with, while other possible issue were discovered no one tried to sell on fixing those things right now... instead it was simply suggested that those things which were no of immediate concern were things which we might want to keep in mind to address later when it was more financially practical for us. I was very pleased with the service from beginning to end.
    1/ 5stars
    on April 16, 2017
    1/ 5stars
    by  
    on April 16, 2017
    I will not be returning here! Ever....Never seen a place like this use a floor jack in the parking lot to put my tire on. Sat there for 3 hours and watched person after person pull into the lot, set up service in the lobby, sit down and wait and have their car serviced before me. After the extremely long wait to put one tire on, they came up to me to check me out and give me the key at which point I had not seen my car pulled into the bay. I asked if they had finished it all up and the manager looks at the person giving me my key asking if he had put my tire on at which point the employee said no.....I mean seriously, I come to have a tire put on my car and all they did was stick it on the rim and in the back of my car. At the point they proceed to pull my car up to the bay doors and changed it right there in the parking lot with a floor jack. 3 hours for something I could have pretty much done myself. The manager offered me nothing in the end asking what I thought he should do to improve my experience. Offered no refunds, no discounts, and chalked it up to a miscommunication which he said happens in this industry. 3 hours of my time for their miscommunication. Not even sure if they balanced the tire in the end... I'll be choosing a different location or perhaps just go to good year instead from now on. Not a place you want to go if you value your time or anything being done professionally. Not once in the entire process was my car pulled into a bay...I sure watched other's being pulled in though.
    5/ 5stars
    by  
    on April 5, 2017
    5/ 5stars
    by  
    on January 16, 2017
    The shop was bizy any they still squeezed me in. The car ran over passed closer by 15min an they finished the car to get me going again. Guys were nice an service was Great.
    5/ 5stars
    by  
    on December 17, 2016
    Thank you for amazing service, efficient and professional, reliable and honest. I want to recognize Mark Vorgic the technician who worked on my car, I needed my brakes done, oil change and wheel alignment. The front desk people (Chris) were great, approachable and friendly. Thank you again for taking great care of my precious car.
    5/ 5stars
    by  
    on November 7, 2016
    I have got my tires and other service from this store and have had a amazing experience every time and they are always super helpful! Will always go there and recommend anyone to go there!!
    1/ 5stars
    by  
    on June 22, 2016
    5/ 5stars
    by  
    on May 9, 2016
    Joel and his crew are always great. Honest and thorough. I have referred many people to them over the years and they are all loyal customers now.
    5/ 5stars
    by  
    on April 26, 2016
    Being in the auto/truck repair industry during my 33 career I am always weary of most service centers, especially when traveling however, when I came to this location for a warranty for a road hazard incident I met your service advisor 09 Joseph. Immediately he asked how he can help me and I explained to him my situation with tire damage on the road on my return from Arizona back home to Wisconsin. I told him what I felt my options were and right away he checked on the damaged tire and explained to me the my road hazard coverage and what credit I'll receive. He was polite, courteous as well as knowledgeable of the product and explained that the Affinity was being phased out and that the new touring tire to replace it was the Champion. He explained the promotional package on the new tire and I agreed to buy 2 tires rather than one. Overall he presented me with a more than satisfactory quote and we made an appointment. He did it WITHOUT a high pressure sales pitch of which I am always weary and will get me walking right out the door. Like I said earlier, I've been in the business for 33 years and I know a scam when I see one. Joseph was far from that and I was totally impressed with his style. A fine young man indeed. Also, I am 62 years old and have been a Firestone customer since my 1st car at 16 and have bought a gazillion tires not only for myself but for my customers as well. This was one of my finest experiences without a a doubt including some of my friends that have been Firestone Store Managers. Hats off to Joseph as well as the whole service and shop staff for a job well done. In closing, I am also impressed with the fine new facility at this location. New, modern and a very clean shop. When back in the area again when visiting my family I shall return with any further tire needs. I'll also recommend this store to my daughter & son-in-law as well. Thanks to Joseph and the entire staff for your professionalism. A rare thing indeed these days.
    5/ 5stars
    by  
    on April 11, 2016
    Alwyas have the best coustomer service around with lots of help. They actually look over your vehicle and give you what is truly wrong and not try to push anything on to you. I've never had a bad experience!! I would recommend to anyone who has vehicle troubles or needs any work done to go visit them!!
    5/ 5stars
    by  
    on April 10, 2016
    We love bringing our vehicles here! The staff is awesome and they always go out of their way to make getting our service done as convenient for us as possible.
    5/ 5stars
    by  
    on April 10, 2016
    The dealership is very courteous, they tell you what they will do, what time you can expect to pick up your vehicle, and calls if their is a problem with a recommended solution. They are prompt and take care of issues should there be a problem. I will continue doing business with them in the future.
    5/ 5stars
    by  
    on December 21, 2015
    I brought my Jeep in to get an alignment done after putting a lift on my jeep. These guys ran through everything to make sure she was road worthy and here I am with a jeep that drives better than it did before I threw my lift on. I've had bad experience with other Firestones in the area and I'm glad i finally found one with a crew that knows what they are doing.
    3/ 5stars
    by  
    on December 8, 2015
    Came to pick up my car I left for them for 48 hrs to put 2 new tires on. Look at my new tire was flat and caps missing. Then had to sit and wait for them to fix for an hour
    5/ 5stars
    by  
    on December 7, 2015
    We have continuously received awesome service. Feel that they are knowledgeable and trustworthy, at the same time efficient and quick!
    5/ 5stars
    by  
    on December 2, 2015
    I used them often and make me feel satisfied all the time!
    5/ 5stars
    by  
    on November 24, 2015
    We've been using firestone for years... always have been satisfied with the service we have received from several of their shops.
    5/ 5stars
    by  
    on November 3, 2015
    Dillon did a great job balancing the tire on the FJ Cruiser.
    5/ 5stars
    by  
    on November 1, 2015
    There was a delay in ordering a part for my car, so I had to wait 30 minutes longer. But the technician and the staff at the front desk kept me informed. Always excellent service by the front desk staff, very friendly and helpful!
    5/ 5stars
    by  
    on October 18, 2015
    Joel is the manager of this location. I have been taking my family's vehicles to him for many years. Always prompt, courteous, and reliable. A recognition to Justin and J.J. They go out of their way to exceed expectations.
    5/ 5stars
    by  
    on October 2, 2015
    Went there for the first time and their people were very knowledgeable and honest. I did not feel like they were pushing unnecessary repairs and I appreciate that.
    2/ 5stars
    by  
    on September 29, 2015
    Tried to charge me 32 dollars to replace a 38 dollar tire that was pretty much under a year old and was almost new. Didn't go to the other location due to the issues I had before so I had to go to this one. I had a nail in the tire too close to the side for repair, while it was there I had them balance the drivers side because it wasn't done right from before and I had them balance the spare that the other shop "forgot" to balance when working on it. I paid for the road hazard and I was really confused what it's good for. After haggling why I was paying 32 dollars to replace a 38 dollar tire he got it down to 20 which was still confusing to me but at that point I was just needing my car. Jeez you guys, it's every time, every time I go it's something else. I'm so over Firestone. Problem is unless I want to buy new tires or pay to get them serviced I have to go back until these tires are done. Hoping my next visit is less painful.
    5/ 5stars
    by  
    on September 14, 2015
    Went in for an oil change and told them about slipping on turns. Needed new tires and got an alignment. Great price on the tires.
    5/ 5stars
    by  
    on September 14, 2015
    My most recent at this location was brining my newly purchased (used) vehicle to them so they could do a vehicle check for me. I only trust these guys to tell me what is actually going on with my cars. They pointed out a few things that might need attention in the future but let me know the car was safe and sound - giving me a great sense of safety when I drive.
    5/ 5stars
    by  
    on June 29, 2015
    Great service, trustworthy employees and quick! I will be back.
    5/ 5stars
    by  
    on June 20, 2015
    I have been using their services for many years. Always helpful, always honest, always fair. What I hope and expect from a auto service is honesty and service. Joel and his crew are that and more. Over 15 years of trust in their shop and many times I have taken my cars in for something minor. Fixed, no charge. Or you need this now, but you can wait on these items. I just introduced my daughter to them as she got her first car. They treat us like family. You can trust them people. No better in Denver.
    5/ 5stars
    by  
    on May 21, 2015
    I had a front end alignment done on my van, they were so informative about it all that I just went back and got an oil change on my Diesel truck. the guys at the front made sure I signed up my E address and I received a coupon for $20 off oil change..Although the mechanic left greasy hand prints on a couple of places on my front bumper only bad thing about my visits...
    5/ 5stars
    by  
    on April 28, 2015
    they did everything they promised in the time frame they promised.
    5/ 5stars
    by  
    on April 25, 2015
    I have been going to Firestone to get oil changes on both my vehicles for about a year. They are always fast and friendly and very respectful
    4/ 5stars
    by  
    on April 23, 2015
    Fast and friendly. called to get an oil change and they got me right in.
    5/ 5stars
    by  
    on April 12, 2015
    J.J. provided great customer service and was very friendly. They stayed open late to make sure they finished the repairs on my car so I could get back home to Colorado Springs.
    1/ 5stars
    by  
    on April 9, 2015
    Made an appointment for the following day for an oil change on my 2013 vehicle. Since I was dropping off my car early, I was told to put the keys in the drop box. I put my keys in the box with the coupon for the oil change wrapped around them. When I called around eleven to check on the progress, I was told that they didn't even realize my car was there. They said to give them an hour. I picked up my vehicle at lunch and went back to work. I looked at the bill and discovered they had not taken the discount off and while driving home started to smell a very strong oil smell. When I got home my husband popped the hood and found oil all over because the filter was never tightened, the oil was in a large puddle on our garage floor. He had to go and buy five quarts of new oil and put it in the vehicle. This was the first time that I did not go to the dealer to get an oil change, and it will be the last!
    2/ 5stars
    by  
    on February 26, 2015
    wasn't satisfied with my local firestone, so I went to a firestone out of my service area and got a 25% discount plus a discount for using my firestone card.
    5/ 5stars
    by  
    on February 26, 2015
    Firestone changes my oil. It's more geographically convenient, faster, and less expensive than the dealership. I'm happy.
    5/ 5stars
    by  
    on February 26, 2015
    Had brakes installed on my Kia. They started to make an awful noise. Contacted Joel, he replaced them with brakes directly from Kia at no extra charge. Now that's going above and beyond great service. Thank you Joel.
    5/ 5stars
    by  
    on February 22, 2015
    Took car of my needs immediately. Great store manager. I have recommended Firestone to many of my friends because of how I have been treated.
    5/ 5stars
    by  
    on February 4, 2015
    Your Service Manager Nathan has consistently done his best to service our needs. We have older foreign cars which are not always easy to work on, but Nathan has tried his best to do quality work and been honest when we needed to go back to the dealer. Nathan is an exemplary employee dedicated to making each visit a positive experience.
    5/ 5stars
    by  
    on February 4, 2015
    I have used Firestone for the past few years and I have always had a great experience. They are prompt, honest and helpful. I never have to worry about things going wrong or taking too long. I use them for tires and service.
    5/ 5stars
    by  
    on February 2, 2015
    Been there several times to have tires installed and oil change. They're fast and friendly and treat you with respect.
    5/ 5stars
    by  
    on January 25, 2015
    I have been using this store since they opened. I have always received great service and honesty. Joel is always upfront with me about the severity of what needs to be done.
    5/ 5stars
    by  
    on January 23, 2015
    I have utilized Firestone 5 or 6 times over the past year and have been completely impressed each time. The staff is very professional, listens and responds to exactly what is requested, and comes across very honest with their recommendations. There have been several times where they have not attempted to oversell and have stated their honest opinion regarding the condition of our vehicles. They are well organized and very efficient. The most pleasant experience I have ever had with an auto mechanic shop. Well done, highly recommend.
    5/ 5stars
    by  
    on January 23, 2015
    What appeared to be a serious engine oil leak was quickly and accurately diagnosed as NOT from the engine, after a courtesy check. Joel and his entire crew have consistently provided absolutely excellent service over many years.
    5/ 5stars
    by  
    on January 23, 2015
    Every time my daughter or myself have brought our cars into Firestone, they are kind, they remember my name, and I feel like they genuinely care about me and my car. Thank you for taking such good care of us!!
    1/ 5stars
    by  
    on January 23, 2015
    last 2 oil changes I had done leaked onto my garage floor-1st leak repaired(bad seal on the oil filter) and I received a free oil change on my next visit the 2nd leak(loose filter?) was fixed and we left it as sometimes that can happen.This is concerning since I have been going to this service manger(Joel) for about 15 years and really never had a problem with a simple oil change
    5/ 5stars
    by  
    on January 23, 2015
    We followed Joel over to the new store and will only have our vehicles serviced at this location. We have referred family and friends to this location also, with zero complaints or problems, nothing but honest and superior results on every visit.

    Browse Nearby Firestone Complete Auto Care Locations