Firestone Complete Auto Care: Your Source For Tires And Repairs At 1256 E Los Angeles Ave In Simi Valley

Come in to your nearest Firestone Complete Auto Care at 1256 E Los Angeles Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

1256 E Los Angeles Ave
Get DirectionsHours + Information
Sun8a-6p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
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Store #13498 Managed by Ralph Gaudioso

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians can perform a free courtesy check. We'll examine tires, suspension, the battery, and more. Additionally, we're dedicated to providing the best auto repair possible at affordable prices and a short waiting time. Come in today or schedule an appointment by phone or online.

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Learn More About Our Different Services

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.7 of 5) - 45 Reviews
5/ 5stars
by  
on April 16, 2016
Frank and his staff are awesome
5/ 5stars
by  
on April 11, 2016
Best Services!
5/ 5stars
by  
on April 8, 2016
They are a great service! :)
5/ 5stars
by  
on November 1, 2015
They are always so helpful and honest! They don't push you to do more and let you know what needs to be done now and what can wait!
5/ 5stars
by  
on October 10, 2015
Ralph, the owner is very professional and always services my cars properly. He's honest and fair. He takes care of any problems instantly with pride. I highly recommend this Firestone service center. Thank you Ralph
5/ 5stars
by  
on October 5, 2015
Out of town.needed girlfriends car fixed.the manager was awesome and the staff knowledgeable. Her car runs perfect. Five stars
5/ 5stars
by  
on September 27, 2015
Hands down best mechanic in LA/Ventura and a nice guy as well
4/ 5stars
by  
on September 24, 2015
I always have great service with Firestone. Only thing I can say is that on this last visit for my oil change they forgot to reset the computer so it's still telling me that I need to get myoil changed. Other than that I will continue to use Firestone for all of my cars needs.
5/ 5stars
by  
on September 12, 2015
First time for me do I was uneasy and didn't want to be ripped off. Struck up a conversation with another customer who is a regular for a long time and loved the Simi store. I thought I needed my brakes done, but it was only dust on my pads. They won a customer for life!
5/ 5stars
by  
on July 23, 2015
I got new tires and I am glad I got them from Firestone.
5/ 5stars
by  
on July 4, 2015
Staff very friendly and helpful . Pamela has excellent customer service skills is our third time being there I won't go any where else
1/ 5stars
by  
on June 14, 2015
After getting my car back, the steering wheel shakes when I get to a certain speed. The same thing happened last time I had my wheels rotated at Firestone. Prior to taking it I did not have that problem. Last time I took my car somewhere else after I got it back from Firestone and I believe they balanced the tires which stopped the shaking.
5/ 5stars
by  
on April 13, 2015
Last week a wrote a review about service that was, well let's just say it wasn't what I expected. That review never reached their web-site. However, within a few hours I received a call from the Store Manager, Ralph Gaudioso. He was extremely apologetic and offered to make it up to me. Without saying what that offer was, I'll just say I gladly accepted his offer which was more than fair. Mr. Gaudioso has turned my opinion around about Firestone, and in particular his Store in Simi Valley. Thank you so much Mr. Gaudioso.
4/ 5stars
by  
on March 1, 2015
I had lots of emergencies and these great group of people always comes through for me. They are knowlegeble and friendly.
5/ 5stars
by  
on February 28, 2015
We have been using Ralph and his team for the past 15 years! We would never go anywhere else!
5/ 5stars
by  
on February 28, 2015
Very honest - did excellent work in a timely manner
5/ 5stars
by  
on February 27, 2015
They have amazing customer service at this location and are completely willing to go above and beyond what you'd imagine to help you get your service taken care of. We take our vehicles here for everything we need and we've never had a problem.
5/ 5stars
by  
on February 26, 2015
Great service, friendly associates, super clean environment!
5/ 5stars
by  
on February 26, 2015
Fantastic shop. Very honest and upfront. A pleasure to work with. Will always bring my cars here.
5/ 5stars
by  
on February 26, 2015
I've used this shop 3 or 4 times now and my expectations have always been met. They're friendly an honest.
5/ 5stars
by  
on February 25, 2015
Ralph, Olivia and the whole Simi Valley Firestone crew are best in class at what they do. Fully trustworthy and great to work with!
5/ 5stars
by  
on February 25, 2015
I went in to have both my plugs and wires changed. They are so honest, they told me my wires were fine and did not need to be replaced!
5/ 5stars
by  
on February 7, 2015
I came in for an oil change with a coupon for $20. I understand he makes no money on this promotion. One of the team members signed me in for the service and along the way she made a mistake of having me as a different customer. The owner noticed the mix up and started the process over again. He seemed frustrated with the whole situation and just gave me the oil change for free. He didn't have to do it and yet he was focused customer care and to have a repeat customer. I am a repeat customer! Thank you.
5/ 5stars
by  
on February 6, 2015
I came in two days ago with a flat tire. Not only did they fix the tire but the mechanic also noticed the water in the spare tire area and realized the gasket was off center so rain water didn't drain properly. He fixed the gasket and I was off in record time. Thank you so much for all your help!!
5/ 5stars
by  
on February 4, 2015
The ride of the my Lexus IS 250 never felt right to me. This time the new tires and such were done at Simi Valley Firestone and now I know what I was paying for. It rides and handles like it is supposed. Good prices. Personal and professional service.. I recommend the lifetime alignment too.,
4/ 5stars
by  
on February 4, 2015
I've been going to Firestone for many years, starting in Thousand Oaks, then Camarillo and now Simi Valley. The staff at the Simi Valley store are very friendly and the service seems to be just fine. My main gripe with the Simi Valley store is the location; There just isn't enough parking. I was also disappointed that they charged me $30.00 to fix a flat when other tire places do it for free.
5/ 5stars
by  
on February 3, 2015
Jose Rubio, is very reliable person. I will come back.
5/ 5stars
by  
on February 3, 2015
The entire staff of Firestone Complete Auto Care in Simi Valley have always been helpful and dependable when it comes to providing service on all my family's vehicles for the past 10 years. Quality in service at its best!
4/ 5stars
by  
on February 2, 2015
I feel confident that my car will be in a great shape !
5/ 5stars
by  
on January 29, 2015
My cars ONLY know the Simi Valley Firestone for repairs. Ralph is amazing!!!
5/ 5stars
by  
on January 29, 2015
Used them a couple of weeks ago and had another great experience.
3/ 5stars
by  
on January 29, 2015
Olivia up front is awesome. Last service whatever mechanic worked on my car left another hole in my bucket seat. It didn't ruin my day or anything but it's something that shouldn't happen.
5/ 5stars
by  
on January 27, 2015
We have been very satisfied with the service and quality of merchandise for over 20 years now. Would highly recommend Firestone to friends and family.
5/ 5stars
by  
on January 27, 2015
My experience at The Firestone facility on LA ave, in Simi Valley has always been great and I have been going there for over 25 years. Ralph Gaudioso is great and always helpful. The rest of the team is also very good.
5/ 5stars
by  
on January 26, 2015
The Firestone team in Simi Valley is always very helpful and gets the job done!
5/ 5stars
by  
on January 25, 2015
Each time I need service of any kind I know it will be handled immediately. They disclosed all information at the time of drop-off.. They are able to preform all warranty services for most cars any exceptions are provided at time of drop-off. I have been with Simi Valley Firestone for 15 years and have had all my new cars warranty service provided. I have brought many happy customers their way. I would never go to a dealer again as long as Firestone continues to be the best complete auto care center-Thank you Ralph & Olivia!
5/ 5stars
by  
on January 25, 2015
I've been visiting my Firestone store for more than 20 years... tires, oil changes, you name it, and all my cars run great because if the fine service at the Simi Valley Firestone store.
5/ 5stars
by  
on January 24, 2015
I have been bringing my car to this Firestone location since moving here 3 years ago. They are very service oriented and do good quality work for a reasonable price. highly recommended!
1/ 5stars
by  
on January 24, 2015
Everytime I take my car in something always goes wrong and there is no follow up unless Olivia is there working Management is argumentative and don't believe in customer service
5/ 5stars
by  
on January 24, 2015
AFTER 20 YEARS NEVER HAD TO GO BACK BECAUSE OF POOR SERVICE.AND KNOWLEGEABLE.PEOPLE I DEALT WITH.
5/ 5stars
by  
on January 23, 2015
I always use firestone for all my vehicles and children's vehicles and they are very efficient and honest and reliable.
5/ 5stars
by  
on January 23, 2015
I always bring all our cars to Firestone for oil changes, as they always do a full inspection, point out issues and potential solutions - i feel safe because they do a great job at that.
4/ 5stars
by  
on January 23, 2015
I had a nice and professional experience, the work was done timely and Ralf was very nice.
5/ 5stars
by  
on January 23, 2015
I like it whenever I can do an alignment and balancing whenever I want where ever I am. does it work even if I have new car now?
5/ 5stars
by  
on January 23, 2015
Ten years of excellent care for my car. Ralph's crew have also put tires and serviced my parents, and my adult son when they come from out of town. Awesome to be treated with dignity, care, with how can they best resolve needs when I drive a ancient car. It will be a lovely world if all service places behaved like this wonderful firestone office.. Thank you all!!!!

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