Car Repairs And Tires At 1501 Mission St From Your San Francisco Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 1501 Mission St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1501 Mission St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #12645 Managed by Kosal So

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our trained technicians will give your car a free courtesy check. We'll check lights, headlights, hoses, and more. Additionally, we're dedicated to providing the best auto repair possible at unbeatable prices and a quick wait time. Stop by our store today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.0 of 5) - 18 Reviews
1/ 5stars
by  
on April 19, 2016
I have been going to the Mission location for the past ten years and have had excellent service. I dropped my truck off last Friday and they did not only not finished the job ,they were very rude . I took the truck back in today and they did not only not touch it and they didn't even call me. Since I didn't hear from them by 5:00 I just went in and they said they were short staff and couldn't get too it? There was another customer that was complaining also he was getting brakes done and a few other thing and didn't even do the brake repair. I am totally diappointed and now they want me to bring my truck in tomorrow and I'm hesitant. Bad rude service :)
5/ 5stars
by  
on March 18, 2016
William, the sales associate, provided excellent service in explaining what products were available and how they compared to the quality of the tires that were on the vehicle at the time we brought it in. From the time I called early that morning to schedule the appointment, up to the time we picked up the vehicle, he was very accommodating, respectful, and courteous. Thank you.
4/ 5stars
by  
on October 21, 2015
Front desk employee was not very helpful and somewhat unprofessional. However, actual service technicians and mechanics did a great job. Price, Quality, wait time were all ten out of ten experiences.
5/ 5stars
by  
on October 12, 2015
Keep my Tahoe running strong for134000 miles great mechanics
3/ 5stars
by  
on August 6, 2015
The location was understaffed and inefficient, but friendly and the overall service was good.
5/ 5stars
by  
on June 13, 2015
Friendly staff, large stock, great hours, convenient location. If they don't have time to complete work and say come back next week they always are good for their word. I buy all my tires here, they have a good stock and present me with price options. Be sure to check out their deals, most are pretty good. They did a road check for me that was ten bucks. I will probably have more oil changes etc done here instead of the dealer. I would take a half star off for the yucky waiting area. Nobody knows where the remote is so I was stuck watching some house of suicide ghost chaser series for over an hour. I can see that everyone is really busy all day so I recommend that Firestone pop for a cleaning service. I hate touching anything in that waiting area. The cushions slide around on some sort of make-shift sofa, layers of dust that might sprout weeds at any moment, grimey extension cord and grimey keypads. I do love the empty picture frames above the TV and the lack of girly posters.
1/ 5stars
by  
on May 25, 2015
I was told when I booked appointment days before, that replacing the two front tires would take no more than 1 1/2 hours. The car was dropped off on time at 10:30am and wasn't completed by 1:30pm. My wife then had to take the car without alignment because she had to go. Where things overbooked? Was the commitment false in the first place? Either way, please be upfront about time frames with customers. I'm not sure I would go back
5/ 5stars
by  
on March 4, 2015
Great quick and fast service in the middle of San Francisco! With parking being scarce its great to get this done early and not have to pay full parking downtown. In early in the morning, done by lunch! And it's a convenient location to my office.
5/ 5stars
by  
on March 2, 2015
I recently took my car in to get a tire repaired based on the warranty that I had bought from them last year. The front desk person was very courteous and helpful. and I didn't pay anything because of the warranty I had purchased. Great place!
5/ 5stars
by  
on February 27, 2015
I'd been there twice and I love it. I will go there again.
5/ 5stars
by  
on February 26, 2015
I dropped my car off at 7:30 and they handled the several items with in a couple hours. When I asked if I could leave the car there until the end of the day, they said no problem. Many repair shops insist you get your car as soon as they are done.
5/ 5stars
by  
on February 6, 2015
Josh and his team have always done a great job working on all of our vehicles. Reliable, Detailed and Knowledgeable with great customer service
5/ 5stars
by  
on February 6, 2015
I have had a relationship with the branch on Mission St In Sf for a couple years now. The management team and service agents are great. I always feel I get great price/ value. any time they service my auto. Plus they are friendly and get the work done on time .l
4/ 5stars
by  
on February 3, 2015
Happy I used them.great service.it was quick as well
5/ 5stars
by  
on February 1, 2015
I needed my tires rotated and aligned. It was a free service because I already bought a lifetime alignment (I totally recommend this because it cost me less than my Volvo dealership cost for a one time alignment). I called for an alignment in San Bruno and they couldn't see me for a month so I called the one on San Francisco and made an appointment within a week. Great service! I will go back to them next time for sure.
5/ 5stars
by  
on January 24, 2015
Every time I have my vehicles serviced they provided exceptional service, that's why I continue to go back. I must also say that the manager does a great job in resolving any concerns that may arise and that I truly appreciate.
3/ 5stars
by  
on January 23, 2015
They do good work - most of the time the service is done on time and as advertised. Occasional small blemishes. But they don't take the extra step to build that all-important customer relationship. I came in with a small request unrelated to servicing my car, and was turned away just like I wasn't a frequent customer. Disappointed. I'll take my business somewhere else if I feel more valued as a loyal customer.
1/ 5stars
by  
on January 23, 2015
The job done ends up costing me so much money at the end..$800 because they done a sloppy job. I won't be back. After a oil change, I had to get a new water pump, and timing belt, because of all the oil that wasted, not once, but twice. Thank God, I made it. Had to get towed twice.

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