Firestone Complete Auto Care: Your Source For Tires And Repairs At 6977 Friars Rd Ste 140-A In San Diego

Ready to come in to your local Firestone Complete Auto Care on 6977 Friars Rd Ste 140-A? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

6977 Friars Rd Ste 140-A
Get DirectionsHours + Information
Sun8a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
{{ locations[0].alert }}
Store #29971 Managed by Brandon Nelson

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our professional teammates will give your car a free courtesy check. We'll check tires, headlights, belts, and more. Additionally, we're dedicated to offering the most consistent service on the market, at unbeatable prices and a short waiting time. Stop by our store today or plan your appointment online or by calling (619) 798-7878.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.1 of 5) - 52 Reviews
2/ 5stars
by  
on April 26, 2016
The parts mark-up is too high;as much as 110 percent capared to other sources. Labor cost are also exorbitant.
5/ 5stars
by  
on April 14, 2016
Gilbert and Trevor were great! Thanks for the help guys!
5/ 5stars
by  
on April 11, 2016
Excellent customer service and communication.
5/ 5stars
by  
on April 5, 2016
Trevor was very professional and easy to work with. Firestone is on top of there game. Best place for oil changing.
5/ 5stars
by  
on December 15, 2015
I was in a hurry and these guys were such gentleman to me and did a most excellent job at helping me locate problem areas on my Chevrolet and helps me put a time frame on the repairs it needed most. I have to say great job guys, see you soon.
5/ 5stars
by  
on December 1, 2015
I had a major crisis two weeks ago, and they definitely took a major part in turning it around 180°! Happy & Satisfied :-)
5/ 5stars
by  
on November 30, 2015
They finished ahead of schedule and respected my time
5/ 5stars
by  
on November 10, 2015
had problems from another service location and this store manager worked very hard to try to right those wrongs. he took the appropriate time to explain what he was going to do and then went beyond to try and get me the best prices on the parts i need.
1/ 5stars
by  
on November 10, 2015
Just the worst service ever! I wanted to but 2 new tires and He Said u only need 1 new tire and then talked me into getting the life time tire rotation! So he just turned the tire that I wanted a new one around and I noticed the next day that tire had big cracks all over it! Also got an oil change and none of my fluids were checked and there was something hagging down under my engine! Also my coolant liite came on not to long after my service and now it's blinking and not sure what happen to my car while it was there at Firstone? I'm never going back to that location again!!!!!
5/ 5stars
by  
on October 21, 2015
I purchased new tires on my car and I was pleased with the service. Super friendly and knowledgeable. They explained the issues I had with my existing tires so I could make an educated decision on what I needed to get done. Will be back!
5/ 5stars
by  
on October 15, 2015
Awesome job on the new tire.......................
5/ 5stars
by  
on October 12, 2015
If you want your repair done right the first time, take it to this location.
1/ 5stars
by  
on October 10, 2015
I'm a customer with the firestone since two years but last time they made me change my mind. The technicians forgot to close the oil cap probably which caused oil leaking after driving it. I wouldn't know if someone didn't stopped telling me there is a lot of smoke coming from your car, which was the oil burning front the engine heat while it was leaking.
5/ 5stars
by  
on October 6, 2015
Replaced my battery fast so I wasn't late for work.
5/ 5stars
by  
on October 1, 2015
I went in last month to replace 2 tires and get a second opinion on my struts that another mechanic said I needed to replace for $1200. After an inspection by the manager and technician, they confirmed that the struts were in good condition.
5/ 5stars
by  
on August 22, 2015
Went in for an Oil change and brakes. They were quick and professional and had a good price.
5/ 5stars
by  
on August 6, 2015
No pressure service, and they get the job done quickly. Jaclyn M. who helped me out was really nice and did a great job!
5/ 5stars
by  
on August 6, 2015
Great service professional and friendly, great location to Hotel circle
1/ 5stars
by  
on July 10, 2015
Run away from these people. Dishonest. Did not live up to the quote. Quoted future services at about 500% higher than I have been quoted by other shops. NOT PLEASED.
5/ 5stars
by  
on June 29, 2015
I had been looking for a specific tire for hours upon end, I called your company and you had it; which is stellar. The only downside to the service(which has nothing to do with the store) is you have to physically go in before they can go and grab the part. Other than that the services was perfect and exceeded expectations, they put my spare tire back in it's placement and were very courteous. Not to mention this location is right by the mall which makes waiting a whole lot easier.
5/ 5stars
by  
on June 29, 2015
Great techs and reps here. Honest advisor with no pressure! Run to this store!!
5/ 5stars
by  
on June 24, 2015
All of the technicians here are knowledgeable regarding your vehicle. They even reset my oil change notification on my car which is a little tricky. Great guys and gals. Would suggest to anyone.
5/ 5stars
by  
on June 12, 2015
When they checked an unusual noise, they explained it was normal for the age and model of my car. No repair needed.
5/ 5stars
by  
on June 5, 2015
I have brought my car here a few times and every time I walk away with a great feeling. Everyone here is friendly, helpful and honest - I have never felt oversold on something that wasn't immediately necessary. They are always respectful of services declined but provide thorough information and quotes to know what needs to be taken care of and how quickly.
5/ 5stars
by  
on May 30, 2015
Thank you mike - for all the indie and help getting my car safely backnon the road
2/ 5stars
by  
on May 19, 2015
Paid for a Oil Change and a Spring or Summer tune up with a tire rotation and multi spot check. When I got in my car the following morning I got a alert that my tire was low. Went to fill them up and noticed that all tires were not even or at normal pressure for my car. WHY DID I PAY FOR THIS SERVICE?!
4/ 5stars
by  
on April 30, 2015
Just prompt service and the guys there were polite and professional. I came in to change my oil & filter, they told me my car would be ready in 1 hour and 30 min, and it was done in an hour flat.
2/ 5stars
by  
on April 27, 2015
The service (an oil change!!!) took longer than I was told it would, and the service tech argued with me about my tires.
5/ 5stars
by  
on April 25, 2015
The technicians and service team at this Firestone were very nice and very timely. I was happy!
5/ 5stars
by  
on March 1, 2015
Tiffany was simple amazing - I showed up at the shop late at night with a blown tire and she took the job when other shops would've told me, "come back tomorrow." It's unfortunate that I had to fly back to Maui the next day, because this shop has a customer for life, now!
5/ 5stars
by  
on February 26, 2015
Very pleased with the service received from this location. Both my husband and I have taken our vehicles here for service and we both had pleasant experiences. The staff is professional and knowledgeable. The pricing is fair. I would like to especially acknowledge a Service Advisor named Sheldon. He goes above and beyond to ensure customers are satisfied. He is one of the reasons we keep returning. Very pleased, would highly recommend.
5/ 5stars
by  
on February 26, 2015
I went on for four brand new tires prior to a cross country road trip. They were fast and helpful. Topped off all my fluids and got me the perfect tires at a great price.
5/ 5stars
by  
on February 26, 2015
I've been a customer for 23 years and have always been very satisfied with my service.
1/ 5stars
by  
on February 19, 2015
I've been a customer of the Fashion Valley Firestone for numerous decades - but no longer. Repeated trips to get the same problem fixed, under-quoting followed by upsell, upsell, upsell. Using scare tactics on my daughter and wife, then getting "offended" by my challenging this kind of nonsense. I used to recommend this store to my friends and clients and I'd go nowhere else for my car care. As I said, no longer.
2/ 5stars
by  
on February 17, 2015
Firestone sold me a lifetime wheel alignment 4 years ago. They market them as something you should do regularly, so I decided to have it done before a 3000 mile trip in my 2007 Silverado. The serviceman did not seem to want to do the alignment but I wasn't leaving unless they did. The truck did not feel like it needed it but I brought it in as their recommended "check up" and my long trip. Ever since I left the store my truck pulls to the right (hadn't done that in the 5 years that I owned it.) I have had to live with this pull for 4 months now since I don't have time to wait 3 hours for another alignment.
5/ 5stars
by  
on February 6, 2015
Had low air pressure in my tire on a weekend. I work near the Firestone in Mission Valley. I called them and they told me to bring the car right over. I was assisted right away and, by the time I got finished with work, my car was ready to go. I was very grateful for their prompt and courteous service.
1/ 5stars
by  
on February 3, 2015
Oil was low and it was signed off that it was fine. Due to the false reassurance that everything was checked and topped off and ready to make the drive back to orange county the low oil caused a value to knock in the motor. Highly frustrating and disappointing because now I have to spend more money to fix this issue that was carelessly signed off on well someone was trying to just hurry and finish the job. When I called the sd store again the manager just said go to our store near you and get a oil change even though I told him the damage was already done.
1/ 5stars
by  
on February 3, 2015
We came because we had a flat tire. We asked them to check the wheel well because we believe a pice of plastic lining had come loose and popped the tire. They called us and told us they didn't see anything but that all four of our tires were "separating from the car" and needed to be replaced. We only paid for the one tire. When we came to pick up the car one of the repairmen shouted at us that he "wasn't trying to scare us but that our car was so unsafe we shouldn't do any driving on it". When I got home we checked the wheel well and found the loose piece of plastic and removed it ourselves, they never even checked. We also took the car to another garage to have a second evaulation and they told us the car was perfectly safe to drive. The people working at this particular Firestone never even looked in our wheel we and spent their time trying to scare us into getting $1500 worth of unnecessary work done on the car. So we will never be going back. Avoid this place.
4/ 5stars
by  
on February 3, 2015
Cory assisted me and he is professional. However, I am not satisfied with the product. The tires are worn to 40% in 10,000 miles. That is a blemish on the product.
5/ 5stars
by  
on February 3, 2015
I took my car in to get a quick oil change and to get my brakes checked out for a weird squealing noise. They were quick to find the issue while performing the service I requested. I'll be sure to bring my car back here for any future issues.
3/ 5stars
by  
on February 3, 2015
dissapointed issue was not fixed and no solutions were provided
5/ 5stars
by  
on February 2, 2015
I used them about a month ago and had great service! The team was awesome and very personable..PAY THEM!
4/ 5stars
by  
on February 2, 2015
I started coming to this location 5 years ago when I moved from Alaska. They done a good job on all their work. Their prices and services are great.
5/ 5stars
by  
on January 28, 2015
Firestone Auto Care has been my source for tires, oil changes and many other services for my cars for over 20 years, first in Texas and now in San Diego. Their professional, no pressure approach to sales and service have resulted in regular visits and kept two cars running for over 190,000 miles each.
5/ 5stars
by  
on January 25, 2015
Brake repair went as expected. Never exciting but it was done right and on time.
4/ 5stars
by  
on January 25, 2015
Customer service is good, but minor service like oil change takes very long. Been very happy taking my cars to them, but they disappoint once.
5/ 5stars
by  
on January 25, 2015
The Nordstrom of car service!! Great job guys. Way to go above and beyond for customer satisfaction..
5/ 5stars
by  
on January 25, 2015
I am always extremely happy with the outstanding service that Firestone in Fashion Valley offers. I will continue to utilize Firestone for all of my cars needs.
3/ 5stars
by  
on January 23, 2015
It took a very long time to get my oil changed and I'm disappointed that they did not check my tire pressure.
3/ 5stars
by  
on January 23, 2015
I bought 2 tires and I ended paying more than the expected, is not fare to be charged from been late (actually I paid way too early and that was the problem). So for the next payment I was late accordingly the system it was all wrong and I am going to switch to another company, thank you for this review. Raquel
4/ 5stars
by  
on January 23, 2015
I had brake problems and I took it in and the person at the desk test drove my car and determined that the pads needed to be replaced. If you have a problem with your car, firestone will find the problem and fix it. Quality job!
5/ 5stars
by  
on January 22, 2015
Ask for Mike or Albert... They are both genuine guys who made my car buying experience a memorable one. As a women... Buying a car is very antimidating, but they made the experience worthwhile!

Browse Nearby Firestone Complete Auto Care Locations