Car Tires And Services At 5781 Stockton Blvd: Firestone Complete Auto Care In Sacramento

Welcome to Firestone Complete Auto Care at 5781 Stockton Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

5781 Stockton Blvd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #13056 Managed by Kenneth Thrasher

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll examine fluid levels, headlights, the battery, and more. Plus, we're devoted to delivering the best quality service possible, all at reasonable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

    Browse Great Discounts On Tires Today.

    Learn More About Our Different Services

    After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (4.7 of 5) - 53 Reviews
    5/ 5stars
    by  
    on May 27, 2017
    John at 5781 Stockton Blvd Sac store is an asset. I came in today Saturday May 27 2017 very grumpy because my car had been broken into and vandalized. John was very helpful sympathetic professional courteous and knowledgeable He gave me a new tire and I left in a new mood. John made my day better.
    5/ 5stars
    by  
    on May 9, 2017
    that was an amazing service they explain everything you need to know about good deals and the best thing is the people are so nice
    5/ 5stars
    by  
    on May 3, 2017
    5/ 5stars
    by  
    on April 15, 2017
    5/ 5stars
    by  
    on April 2, 2017
    I've gone there several times w/in the last couple of weeks. Brought my "new" used car in for a check up, front-end alignment and wiper blades. then a few days later, for brake fluid flush/exchange. I had taken car to Acura for a check up. They recommended the break fluid since (according to them) there isn't a way to tell if fluid needs to be changed. My awesome team at FS, said that was not true, there's a litmus test that tells (using a color chart) how good or bad the oil is. Mine came out 'ok' and they said it was still good for a few thousand more miles. They didn't try to tell me to 'do it now' or pressure me in any way to do it. But I wanted it done, since I was there and even though a few thousand miles means about 2 more years before I had to change it. Firestone's 5 star rating system doesn't work for this team, they get a 100/5 rating from me. Thank you Jonathan, Ken and Kristin (and tech team) for your help and outstanding work. I cannot recommend Firestone on Stockton Blvd in Sac, enough.
    5/ 5stars
    by  
    on March 14, 2017
    Jonathan was extremely helpful and pleasant to work with. I decided to get my breaks done there as well, due to the great experience w/Jonathan. I'm sorry I've been going to Big-O tires all these years!! I can't recommend this location and Jonathan enough. 110/10. The entire staff seemed happy and treated each customer with respect.
    5/ 5stars
    by  
    on December 22, 2016
    This location is the second time they have service my vehicle and the reason I returned. The staff is professional and takes time to listen to you. Kept me informed and got my car in the expected time range and the car performs well. My spouse is a former mechanic and was very pleased. They didn't know because he is a nurse now. Great place!!
    5/ 5stars
    by  
    on November 25, 2016
    I had a great experience at Firestone's; staff were very warm and inviting.
    5/ 5stars
    by  
    on November 25, 2016
    Best customer service I've experienced in a long time as well as quick service
    5/ 5stars
    by  
    on November 3, 2016
    Ken took my grandmother and I step by step explaining the whole process of tires, why and when it should be replaced. Ken went out his way to make sure we had great new tires and even was lenient with the price. Ken saved the quote for us and never changed the price. So what turned out to only be 2 new tires, My grandma decided to purchase 4 new tires sith the lifetime warranty, along with the alignment with the lifetime warranty. Ken even went out his way to check my car because I had the check engine light on and the maintenance light on, seen nothing wrong and reset the codes for me since yhe dealership I got the car from wouldn't. This man was really professional, nice, humble, eager to help and satisfy, and had a awesome personality! He rocks! Come to find out he was the store manager. It shows because the whole staff was friendly, and I thought it was awesome to see a lady working there by the name of Kristen (spell check). I loved how the staff treated everyone who went in there for business.
    5/ 5stars
    by  
    on October 24, 2016
    Great customer service, knowledgeable, great work!
    5/ 5stars
    by  
    on October 23, 2016
    Great service with friendly attitude.. Made me feel welcome and that they appreciate my business. Quickly notified me when the service was done.
    5/ 5stars
    by  
    on September 20, 2016
    Had a great experience
    5/ 5stars
    by  
    on August 28, 2016
    Outstanding service! Knowledgeable and courteous - even enthusiastic! Quick turnaround on credit app with option for 6 mos same as cash! The tires were affordable and put on quickly!
    5/ 5stars
    by  
    on July 31, 2016
    The service I received when I needed an emergency repair on my tire was exceptional! Even though I was a drop in, I was treated with great respect for my time. The entire service crew that I interacted with was amazing. I highly recommend this location!
    5/ 5stars
    by  
    on June 29, 2016
    I had my engine diagnosed and it was discovered that I had a small leak in my radiator and needed to be replaced. I paid 69.99 to find the problem and I was OK with that. They told me it would cost about $450 + to replace it. I asked if any part of the 69.99 could be applied to the cost of the repair and they told me, "No". So, I called around and found a Local Radiator Shop that did it for $325.00 for a Brand New part. Had Firestone gave me ANY Credit towards the $450 ... I would have Gone With Firestone. BUT, without any credit towards the $450 price and the $70 ... That would have been $520 + tax. So, going with the local radiator shop ... Saved me $520 - $320 = $200. I felt bad not going with Firestone, however, $200 saved is ... $200 saved.
    5/ 5stars
    by  
    on April 4, 2016
    5/ 5stars
    by  
    on November 19, 2015
    Always friendly and professional, on more that one occasion they have demonstrated their dedication to outstanding customer service.
    2/ 5stars
    by  
    on November 14, 2015
    Little sloppy on the job left excess oil all over the differential and the estimates of how long it took were double The time.
    5/ 5stars
    by  
    on November 11, 2015
    I went to your Sacramento location on Stockton Blvd on 10/28/15 I believe. I've been going to that location since I moved to Sacramento 2 years ago. The employees there are always great and communicate very well. Jon Conley helped me out this last visit and was awesome with explaining everything and getting me out quickly. I had an oil change and tired rotation, and was out in less than an hour! Keep hiring guys like Jon Conley, and I'll keep coming back! -firestone member since 2007
    5/ 5stars
    by  
    on November 2, 2015
    Have been using Firestone for a few years. And every visit is such a great experience. They buy far very professional in all phases of there operation. Will be using them forever.
    5/ 5stars
    by  
    on October 26, 2015
    The service provided is alway great. Kenneth always shows me exactly whats wrong and what needs to be done.
    5/ 5stars
    by  
    on October 21, 2015
    Last week I had to bring the my Ford Escape in for new brakes. Once the inspection was complete, I was given full information on what need to to be replaced, by Ken, he even showed me pictures of what need to be repaired, which I greatly appreciated. Thanks Ken!!
    5/ 5stars
    by  
    on October 20, 2015
    My first time there for oil change. They did really good job and fast. I would recommend people to come for their services
    5/ 5stars
    by  
    on October 13, 2015
    Glad I went in and talked to someone they were very friendly and broke down what was wrong with my car they also gave me reasonable prices thank you
    5/ 5stars
    by  
    on October 11, 2015
    I took my vehicle in & asked for vehicle inspection, called within reasonable time to advise me of car issues & did not pressure me to do all as all is not major, so i was able to do what was financially in my budget.
    5/ 5stars
    by  
    on October 6, 2015
    Kenneth was very friendly knowledgable. I made an appointment for an oil change on Monday morning and my car was taken in on time and completed promptly. Thanks Kenneth!
    5/ 5stars
    by  
    on September 30, 2015
    I HAVE BEEN USING THE STOCKTON BLVD LOCATION FOR 20 PLUS YEARS. NEVER HAD ANY PROBLEMS. THE SERVICE IS GREAT THE WORKERS ARE EXTREMELY FRIENDLY AND HELPFUL.
    5/ 5stars
    by  
    on September 16, 2015
    This was my second time coming to Firestone for two different types of service. Each time has been a real pleasure. Ken has outstanding customer service skills! He took the time to explain exactly what they would be doing, showed me the parts, and even took me into the shop to show me a car that was getting the exact part replaced on their car. I appreciated that he took the time to do that. They will be my new auto shop of choice!
    5/ 5stars
    by  
    on September 4, 2015
    I have my service done at Firestone and they are great. They know what to look for and check my recent visits to their store to see what has been done in the past. I appreciate their excellent service.
    1/ 5stars
    by  
    on August 17, 2015
    Had a 1:00pm appointment on Friday, August 14th to get standard brake job. Was told at 2:30 that vehicle needed brake job. Had told Brian at West Sacramento store at 1:00pm that vehicle needed brake job, had already been inspected before. I took afternoon off to get brake job and oil change (at another competitor). Waste of time at this store. Got brake job done at another Firestone store next day, in at 9:02am and out at 10:31am.
    5/ 5stars
    by  
    on August 6, 2015
    Will go again and tell other people adopt firestone
    4/ 5stars
    by  
    on August 2, 2015
    I took my Honda CR-V for ac service and just had a great experience. Even though my online appointment did not work correctly, the team members completed my service in a timely manner. The a/c works great now. I also had an issue with my alarm remote start and the team members we're very kind and helpful while I waited for the car to start.
    5/ 5stars
    by  
    on July 10, 2015
    Had an appointment was in and out in an hour! Jonathan the service advisor was very informative and just a super nice man. This Firestone Store will now be the one I go to!!
    5/ 5stars
    by  
    on June 16, 2015
    My first time ever at Firestone! I remember being a kid and Firestone has the best commercials so & so, I went in to get alignment for my fresh new tires they were 33in tires and Firestone had no problem with it they did a great job I had no doubts in them either. I also got the lifetime alignment they offer and I say it's the best deal ever and to warn them I am going to make the most use out of it ;) haha
    5/ 5stars
    by  
    on June 14, 2015
    Customer service was very honest and the technician did a great job
    5/ 5stars
    by  
    on June 9, 2015
    My car has had some alignment issues with another store so I thought I try your location on Stockton Blvd. I was so impressed with the store manager who offered to take a test drive with me after my car was done and to make sure that I was satisfied with the work. No other store had offered this to me. After a quick short test drive I know my alignment was done correctly and I was extremely satisfied with the work and care the entire store put into my car. Everyone from the advisor (Jonathan) to the mechanic and to the store manager (Ken) all acted professionally and really surpassed my expectations. I'll definitely recommend your store to all my friends.
    5/ 5stars
    by  
    on May 18, 2015
    I had the 120,000 mile service done on our Chrysler. Car runs much better.
    5/ 5stars
    by  
    on May 4, 2015
    I made an appointment to have a oil change and tire rotation done one day after work. I was in rush, had a long drive ahead of me. They did the oil change balanced & rotated my tires and had me on my in 40 min.
    1/ 5stars
    by  
    on March 31, 2015
    I've been here multiple times and not just with my car. I purchased the lifetime alignment for my car for $200 and was told it would be $150 for anyone else in my family. When we arrived with my sister's car we were informed it would only be $20 off of $200. Another time, we brought my sister's car here for an alignment and they asked if we wanted a $20 check. We said no and they said they would do a courtesy check anyways. When we came to pick up the car they said everything was fine. I found out after that there were a few issues like old belts that they failed to mention. I'm glad I didn't pay them $20 to "check" my car. Another time when we brought my girlfriend's car here because it would not drive they said they would check it to see what was wrong. Once they realized it was a transmission problem they called and told us to pick it up since they couldn't fix it. Well, guess what? I had told them it was a transmission problem before we towed it there and they said to bring it in anyways. What a waste of time and money. Then we had to tow it to a transmission shop wasting more time and more money. They also didn't even diagnose the car like they said they would. They stopped working on the car once they realized it was the transmission. This place is more and more a joke the more times I come here.
    5/ 5stars
    by  
    on February 27, 2015
    I have been goiing the same location for 3 years. I would highly recommend this place.
    4/ 5stars
    by  
    on February 6, 2015
    They have really good service here I really want to give them 5 stars but i cannot because there tires are way to expensive and nowhere near the quality to justify the costs, sometimes the wait is really long too.
    2/ 5stars
    by  
    on February 6, 2015
    Had to take my car in a lot of time to get my alignment done but still can't it get right. Have the lifetime alignment.
    5/ 5stars
    by  
    on February 2, 2015
    I'm always impressed with their GREAT customer Service. They are always helpful and very great to detail on my car.
    5/ 5stars
    by  
    on February 2, 2015
    It was already in the afternoon and the tires I desired were not in stock. Normally I would have had to wait until the next day for those tires to arrive. The Manager, on his lunch hour, went and picked those tires up personally...just so I could have them that day as I only have one day of a week to do things like get tires. Over and above...outstanding service.
    5/ 5stars
    by  
    on February 1, 2015
    Great service and professional service i was very satisfy
    5/ 5stars
    by  
    on January 27, 2015
    Timely and courteous. Made an appointment and service done correctly.
    5/ 5stars
    by  
    on January 26, 2015
    Customer service is first class. Always go there for an oil change and end with knowing what else I SHOULD look out for with my car all for FREE. Service is always thorough and efficient. Have not had a problem and the prices are always fair.
    5/ 5stars
    by  
    on January 23, 2015
    I like them encouraging us to keep our appointments but when I"m in a tight squeeze like a couple of flat tires...they get me going as quick as I can knowing that my time is so valuable.
    5/ 5stars
    by  
    on January 23, 2015
    I have been taking my two vehicles to the Firestone store on Stockton Blvd. in Sacramento for 10 years now. I only take my vehicles to the dealers for the regular 30k maintenance check up. If the dealer spots a problem, I take it to Firestone since they are cheaper than the dealer's estimate. Why spend an extra $100-$200 when you can get the same good service with Firestone?
    5/ 5stars
    by  
    on January 23, 2015
    I keep coming back to this store because you always do the right thing for my car.
    5/ 5stars
    by  
    on January 22, 2015
    I used Firestone for replacing my four tires and repairing the linkages in my front wheels as well as performing a four wheel alignment. The card drove quite nicely after the service. The manager was courteous and helpful. The value of the service was commensurate with the price.
    5/ 5stars
    by  
    on January 22, 2015
    I love this location. Whenever I need an oil change or any service done to my vehicle, this location does it all. Ken is attentive and trustworthy. Service was fast and reliable.

    Find The Firestone Complete Auto Care Location Nearest You