Firestone Complete Auto Care: Your Source For Tires And Repairs At 5041 Madison Ave In Sacramento

Ready to come in to your local Firestone Complete Auto Care on 5041 Madison Ave? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

5041 Madison Ave
Get DirectionsHours + Information
Sun9a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #352686 Managed by Matt Partin

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll inspect lights, suspension, the battery, and more. Additionally, we're dedicated to giving you the best service possible, all at reasonable prices and a short waiting time. Visit our location today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.0 of 5) - 27 Reviews
5/ 5stars
on April 3, 2016
1/ 5stars
by  
on December 18, 2015
Bought 4 tires and requested 4 brakes replaced. At the end of the day, Firestone did not have tool to work on brakes and tires chosen looked smaller and inferior to existing tires. Firestone didn't suggest higher performance tires and wasn't knowledgeable about vehicle specialty brakes. Took vehicle to dealer the next day, who rotated the Firestone tires so they rotated in the correct direction and set the Firestone tires to the correct PSI. How is it that Firestone doesn't know how to install and inflate tires?
5/ 5stars
by  
on November 17, 2015
These guys treat me right - found my spare flat causing pressure monitor to trigger and corrected for free so of course I got my new tires here. Couldn't get tires cheaper elsewhere and service is the best. Why go anywhere else?
4/ 5stars
by  
on November 16, 2015
Very happy with the service I received. Very helpful in picking the right tires for the car.
4/ 5stars
by  
on November 14, 2015
They were great and let me know what needed to be done and what can wait a little while instead of just trying to make a quick dollar. They can be a little expensive, but they have proven to be pretty trustworthy.
5/ 5stars
by  
on November 13, 2015
I'd made an appointment, which I ran late for, but they still serviced my vehicle quickly. They even gave me additional info like that I had 1 headlight out and needed an oil change.
1/ 5stars
by  
on November 11, 2015
I don't know a lot about cars. But when I'm given an error code and possible causes I would have felt better knowing what is more likely not being told I have to purchase a diagnostic to find the cause. Being cagey made me take my vehicle to the dealership.
5/ 5stars
by  
on October 25, 2015
I HONESTLY MUST SAY I FEEL GOOD IN MAKING THE DECISION TO GO HERE !!! CJ ,DONOVAN, AND THERE STORE MANAGER MICHAEL WALKED ME THROUGH EVERYTHING!! MADE ME FEEL CONFIDENT THAT I WAS IN GOOD HANDS THEY WERE SO AWSOME IN THERE APPROACH WHAT CAN WE DO FOR YOU AND HOW CAN WE HELP YOU !!! I APPRECIATED THAT @@@ GO SEE THEM THERE GOOD PEOPLE!!!!!!!!!!!!!!
5/ 5stars
by  
on October 10, 2015
I love this location, it is the only place I take my car. All the guys are super nice and helpful! They do awesome work and fast!
3/ 5stars
by  
on September 22, 2015
I recently had my 2002 Ford Escort in for an oil change and brake check. A tech. called and said the battery was dead, we had driven it there, no previous problems and they would have driven it into the bay. We asked them when the battery was last replaced, they said they would check and call back. Called and said it was replaced in April 2014, so it must have just been something odd that occurred. The car was brought home and the next morn. it would not stay running, took it to Firestone and they checked again and the battery was put it in 2011....... They had checked records of other cars we have had service done - therefore they had checked the incorrect records. We have been going to Firestone for several yrs. and have 3 vehicles serviced regularly. Therefore the car had to be returned for a second visit and left for a day in order to get the battery replaced, which obviously should have been handled on the first visit.
5/ 5stars
by  
on September 9, 2015
I go to Firestone for all the maintenance on my vehicle. I have not been disappointed yet.
5/ 5stars
by  
on August 15, 2015
Donovan Cruz gave us amazing customer service. The work was completed in 1/3 of the estimated time & half the estimated cost. Firestone on Madison Ave. in Carmichael, CA is now my go-to auto care shop.
5/ 5stars
by  
on August 6, 2015
I called the morning of - got my car in immediately (as long as it took me to go & drop off) and was returned to me 2 hours before promised. Thank you!
5/ 5stars
by  
on June 30, 2015
I got an oil change last week by appointment. These guys are always on their game... In and out in the hour time window just like they promise. Very happy with the service and Prices overall.
1/ 5stars
by  
on June 16, 2015
Brought car in, was overheating $500 later it's still not fixed and they missed a leaking hose, now another $500 what a joke they messed up and should fix the actual problem. Will never go back and will never recommend firestone to anyone! Sad because before this experience I highly recommended them to everyone.
5/ 5stars
by  
on May 31, 2015
They installed new tires on my truck. We usually use them for our company fleet. It's always great to work with them.
4/ 5stars
by  
on February 27, 2015
I had an appointment and was seen right away. Took maybe an hour. I wasn't forced into buying anything but still got recommendations for a few items. Very reasonable.
5/ 5stars
by  
on February 9, 2015
You get what you pay for and you definitely get what you pay for and more. Very friendly and they answer all your questions, definitely coming back.
5/ 5stars
by  
on February 2, 2015
I appreciate the prompt service, customer service and consistency. I always feel well taken care of by my neighborhood Firestone store.
5/ 5stars
by  
on February 2, 2015
Friendly service, car was ready when promised. The store was clean and comfy.
2/ 5stars
by  
on January 27, 2015
Worst than ever before. No explanation, just cheap work.
2/ 5stars
by  
on January 26, 2015
This Firestone advertises "Complete Auto Care" - it should say "for select makes and models only". I drive a Jaguar and when I had it in for the first oil change I also asked them to assist me with my rear seat belts - I can't get them un-locked. Nor could they. Second oil change resulted in my car suddenly leaking oil all over my garage. So I brought it back for them to take a look. They refused to see me. Reason - it was 30 minutes before closing (I looked around, there was one customer waiting in the lobby). I live in Elk Grove, so driving to Madison Ave. is not convenient for this sub-par and disappointing service.
5/ 5stars
by  
on January 25, 2015
Staff were friendly and professional. Clean and comfortable facility. Timely service and nice documentation.
2/ 5stars
by  
on January 24, 2015
I had my truck in a couple of months ago to get an alignment. It had seemed like they were trying to find anything they could to upscale the process but that's to be expected with any business. However the main reason I took it in for seems to not have been fixed at all I still have uneven wear on my tire. I tried giving it time to see what the effect would be on the tire. But I should have taken it back cause the truck still veers off to the right. Not happy with it at all. Hope it can be fixed with a later experience.
5/ 5stars
on January 24, 2015
I used them 3 times and everything was excellent I totaly pleased
5/ 5stars
by  
on January 23, 2015
I've used them for all my needs. Oil changes etc...........Awesome people
5/ 5stars
by  
on January 22, 2015
I always get the best quality service and they always help me and recommend anything else that will inform me about my car. Thanks.

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