Firestone Complete Auto Care: Your Source For Tires And Repairs At 1458 El Camino Real In Redwood City

Come in to your nearest Firestone Complete Auto Care at 1458 El Camino Real for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

1458 El Camino Real
Get DirectionsHours + Information
Sun9a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #12858 Managed by Tony Le

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll examine lights, suspension, the battery, and more. Plus, we're dedicated to providing the best auto repair possible at unbeatable prices and quick turnaround times. Stop by our store today or plan your appointment online or by calling (650) 241-4628.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.2 of 5) - 14 Reviews
5/ 5stars
by  
on March 28, 2016
Service was excellent and relevant promotions and discounts happily identified and applied to my service.
2/ 5stars
by  
on December 4, 2015
I would never suggest them. Tried to add on all sorts of services that were not needed. Terrible.
5/ 5stars
by  
on November 13, 2015
Firestone has never let me down-- my go to for all my car related issues.
5/ 5stars
by  
on September 28, 2015
I need to replace the battery on Sunday morning. As my car was dead and jumped start twice, I was pretty sure I need a new one. I called ahead at 9 am to check while waiting for the tow truck to jump start. The service lady, sorry, didn't ask her name. She was super nice and prompt, to ask technician to run the test. I was able to drive out from store within less than an hour. She saved me. I also feel quite warm, she said, 'Thank you for thinking about us.' Yes, after few incidents with Firestone at San Mateo, near Hilldale Mall, I don't visit Firestone that often. But I would say, this Redwood City location, is worth of visiting. I've been to this store for 3 times, every time was happy. They don't oversell and push you to the stuff you don't need.
2/ 5stars
by  
on June 22, 2015
I think this Firestone Location does not give a honest option/suggestion. This has happened to me twice already. my second last service, they told me the engine light is on for may be some critical failure but the reality was that it was due to change engine oil which I anyways got done. Last week they told me that the wheels are not properly aligned, which I was aware of but they also told me that I would have to change the tires as the threads on the inner side is less that 2. That was a total lie. I got my tires rotated at a different location and the person told me that I do not have to change my tires. I understand every business is out there to make money but I think morally is what is important.
5/ 5stars
by  
on June 21, 2015
We had just got off the red-eye on a Sunday morning home from Honolulu to SFO. Started south on our way home from SFO and got a battery light. Pulled in the parking area before opening (0800) and walked to breakfast/coffee at Phil's. Walked back to the store from there and they took the car immediately since we were first in line. We walked to Whole Foods and they called me and told me the bad news that the alternator needed replaced but that they would have it done by noon. We walked to a movie and before it was even done I got a call saying the work was complete. The quick repair got us home earlier than expected and we were able to spend a nice morning walking around the nice town of Redwood City. Firestone has done a good job for me in the past and they maintained their high recommendation after this almost disastrous return from vacation.
5/ 5stars
by  
on June 19, 2015
Just before closing, went in for a patch. They couldn't do it, because of the age of the tire. They made a great deal four tires under $200. Because it was closing they couldn't do it. They even put the spare on for me! Came back the next morning, dropped off the car. Agreed that the car would be done by 2 PM. They called me at Noon and said the car was ready. Nice staff! Knowledgeable and willing to help.
4/ 5stars
by  
on April 17, 2015
I went in to get my tires rotated. They told me my alignment was off and it caused my tires to get bald. When I bought the tires from Firestone they told me my alignment was fine. So I had to buy new tires and pay for an alignment.
5/ 5stars
by  
on February 26, 2015
I trust all my preventive maintenance to the team at Firestone Redwood City, and they are good at solving unexpected problems as well. The Firestone credit card is a big help - I can amortize the expense of larger jobs over a six month period - interest free. Above all, it's the care and concern of the employees at this location that keeps me coming back!
1/ 5stars
by  
on February 26, 2015
I bought a used car from Audi Palo Alto over the Martin Luther King holiday weekend. My wife and I came down to the Peninsula from the North Bay because we saw the car advertised online. We would normally bring a car that we were thinking of buying to our own mechanic to inspect before buying, but the distance to his shop was too far. We searched for a mechanic near the dealership that was open on Martin Luther King Day and found Firestone in Redwood City. We asked for an inspection to see if the car was in good working order. We were told that it was in good shape. After purchasing the car, we brought it to our regular mechanic and learned that although Firestone said that the front bushings were in good shape, they were clearly cracked. We also learned that there were multiple fluid leaks under the engine, including power steering fluid from a leaking power steering pump. A plastic cover with four bolts was never removed to be able to inspect for the leaks.These safety related repairs cost us $1000.
5/ 5stars
by  
on February 3, 2015
I've taken my car here for years, and have always been satisfied with the work done on my car. They seem honest about what needs to be done. The manager Tony is always so nice; she explains everything that was done and why, and has actually shown me the worn parts they needed to replace. I come back because of her and her staff.
5/ 5stars
by  
on February 2, 2015
I have been bringing my cars for service at the Firestone in Redwood City for many years. They provide excellent service and their staff is courteous!
5/ 5stars
by  
on January 26, 2015
The first time we tried out Firestone, it was because they were a neighbor and were convenient. Now we go because the service is great and the folks at the desk are ultra helpful and friendly. Miss Tony is always helpful as is everyone else I have dealt with there.
5/ 5stars
by  
on January 22, 2015
Every time I go there for oil change and now brakes they've always done an excellent job. I trust no one but Firestone! The best customer service!

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