Firestone Complete Auto Care: Your Source For Tires And Repairs At 2850 Broadway In Oakland

Ready to come in to your local Firestone Complete Auto Care on 2850 Broadway? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2850 Broadway
Get DirectionsHours + Information
Sun9a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #23213 Managed by Stanley Campbell

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll examine oil level, steering, hoses, and more. Plus, we're committed to delivering the best quality service possible, all at great prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

    The Source For Great Offers On Tires.

    Learn More About Our Different Services

    After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do will be done right. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as seamless as possible.

    Customer Reviews

    (4.3 of 5) - 24 Reviews
    5/ 5stars
    by  
    on February 22, 2017
    The service rep who took care of me -- Mario -- was just terrific. Ordered the tires I needed, had them in early, and gave me important safety advice. Great rep for the company.
    5/ 5stars
    by  
    on November 30, 2016
    Experience was pleasant. However I was charged for tire rotations. :(
    5/ 5stars
    by  
    on November 27, 2016
    Great Service by Mario at this center.
    5/ 5stars
    by  
    on September 9, 2016
    Mario is amazing! If he's not a manager yet I hope it's definitely in the works because this man truly deserves it. From the point I walked in I was acknowledged and greeted by Mario in a very welcoming and professional manner. He thoroughly answered all my questions and was very receptive to all my concerns, after clearly understanding my needs Mario who is very knowledgable in his field put together a couple of game changing options for me to choose from. I am truly pleased with the customer service I received at this Firestone location. Thanks Mario
    1/ 5stars
    by  
    on July 1, 2016
    Took to long and repair not done right.
    5/ 5stars
    by  
    on June 17, 2016
    They Are Honest with Women about What Need to be Repaired, They Don't try and Rip you off, I'm Very Grateful for My Oakland Firestone Family!!!
    5/ 5stars
    by  
    on April 19, 2016
    I was very impressed that my car was repaired much earlier than expected despite being a major job (replacing all the brakes and rotors). I also really appreciate that they investigated the problem with my turn signal, and when they found it was not caused by a burned out bulb, they did not charge me for labor or the part, even though I had previously authorized the bulb repair. The lifetime warranty on brakes is also a great incentive to use Firestone, and a real plus. The sales manager, Jack Fernandes provided great advice, and really understood my concerns, even though I know little to nothing about cars. He was never condescending or dismissive like the dealership tends to be.
    5/ 5stars
    by  
    on April 1, 2016
    Jack is especially knowledgeable, and if you want honest work and straightforward advice that doesn't cut corners or try to squeeze you for even more money, he is definitely the person to talk to!
    2/ 5stars
    by  
    on December 23, 2015
    Four tires installed. Slow (2hrs for 4 tires), cheerful but unhelpful, overcharged. Made appt for 7:15am. When I arrived at 7:20 I was told "my guy hasn't come in. He didn't come in yesterday, but he might come in today. I have another guy coming in at 7:50." I went off, had a coffee, read the paper ... came back after almost 2 hrs. Cars on the rack but the tires are on the wheels. In the end I was overcharged -- charged 40-45 series price ($56.60) instead of 50-55 price (~$44). Total price (fees, tax, etc) was $74.8. If you go, make appt, then call before heading over and make sure they have a worker on site. Double check charges on rcpt.
    5/ 5stars
    by  
    on December 21, 2015
    they were able to take me early in the morning and my tire was fixed so I could easily get to work on time. it was quick and the price was reasonable.
    2/ 5stars
    by  
    on November 18, 2015
    I was so surprised when I got the bill for my brake job. I was guided to Firestone because the Wheel Works was closed near me. I really miss them now! Service was fine, but I think I got taken, no value for my budget!
    5/ 5stars
    by  
    on October 30, 2015
    Jack and the team at this Firestone are wonderful. From their personable attitude booking my appointment, to working with me to figure out what the best plan of action was to repair my sad old vehicle. They accurately estimated the amount of time needed to complete the job and were just a pleasure! I have used Firestone's services for years now, but have always gone to another location in Oakland- I have never left feeling very appreciated as a customer and always feel like they are not very organized. I will be taking my business to the team at shop #023213 from now on.
    1/ 5stars
    by  
    on October 20, 2015
    I took my vehicle in for a lifetime alignment (which i paid a premium for) and a rotation. When i drove my truck it still pulled to the left and the tires were in the same locations when I inspected them. They did replace a broken tire lug for $80.00
    5/ 5stars
    by  
    on October 19, 2015
    I arrived at The Oakland Ca Firestone dealer to replace 1 tire on my grandsons Mazda 626. The line was quite long and I prepared myself for a long wait. The 2 gentlemen working the counter were working to help those who arrived 1st. To my surprise the line had dwindled down and we were next. Well even though we only needed 1 tire we were treated as if our purchase was a full set of tires and a brake job. The technician had our car on the rack and replaced the tire before we could blink. Did I mention this was a Friday evening? I plan to use the Bridgestone/Firestone dealership in the future based on the expedient service we received. Errol Davis 10/19/15
    5/ 5stars
    by  
    on September 23, 2015
    Juan was the technician who worked on my car and he was personable, knowledgeable and answered a lot of questions for me...questions I only asked because he was so approachable. Shop didn't feel super busy on a Tuesday afternoon, which may have helped that interaction. I believe he took good care of my car as well.
    4/ 5stars
    by  
    on September 5, 2015
    thanks very helpful will use them again in the future
    5/ 5stars
    by  
    on August 8, 2015
    I got new tires and an alignment. The Bridgestone Turanza's are super smooth and quiet. The alignment was perfect. The steering wheel is dead center straight. The staff is very nice and friendly. Thanks, Guys!
    5/ 5stars
    by  
    on August 3, 2015
    John, the service manager had the best customer service I have seen in a long time. He helped me, answered all my questions and was up front and honest with me. Couldn't have asked for a better guy to help me with all my care needs! thanks, John!
    5/ 5stars
    by  
    on June 22, 2015
    Delighted they had the high end battery I wanted, and service was very quick. Stanley (manager) listened to my concerns, addressed them well.
    5/ 5stars
    by  
    on June 6, 2015
    My brakes were squealing, so when I went in for a $20 oil change with a coupon, they did a free inspection. They told me the previous owner put new pads on old rotors so I could wait for the pads to wear and replace them. It was worth the $20 for sure!
    4/ 5stars
    by  
    on June 2, 2015
    Every month Firestone the best for oil change ailment tires it's the best
    4/ 5stars
    by  
    on February 4, 2015
    They staff are also helpful and repaired my tire in no time!
    5/ 5stars
    by  
    on February 2, 2015
    Always friendly, they take the time to answer your questions and dont push services on you. Reasonable prices and fast service.
    5/ 5stars
    by  
    on January 23, 2015
    Great service! The car was finished within the same day. Great workers!

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