Car Tires And Services At 951 Sterling Pkwy Bldg 16: Firestone Complete Auto Care In Lincoln

Welcome to Firestone Complete Auto Care at 951 Sterling Pkwy Bldg 16! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

951 Sterling Pkwy Bldg 16
Get DirectionsHours + Information
Sun9a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #314642 Managed by Tim Aldama

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians will give your car a free courtesy check. We'll inspect lights, suspension, the battery, and more. Additionally, we're dedicated to providing the best auto repair possible at unbeatable prices and short wait times. Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.7 of 5) - 41 Reviews
5/ 5stars
by  
on June 3, 2016
My first visit was for a/c not cold enough, found the problem and repaired for a low cost. I had gone to the dodge dealer and they said repairs would cost $1,800. Firestone repaired for a lot less. My second visit was a oil change fast in and out friendly service, they are now my go to auto shop 30 miles from where I live.
5/ 5stars
by  
on May 21, 2016
These guys are awesome! I have taken in 3 of my cars and I never feel taken advantage of. They try to find the best and cost efficient solution. I have had a recently bought used car and had it inspected and couldn't afford the total job at the time but they never made me feel like I wasted their time, like another place made me feel. I am and will be a returning customer.
5/ 5stars
by  
on April 11, 2016
Excellent service
5/ 5stars
by  
on December 1, 2015
The staff were so helpful and efficient. I really appreciated their courtesy and advice for my situation.
5/ 5stars
by  
on November 21, 2015
The staff and the automotive mechanics were VERY professional, VERY thorough and kept me abreast of the repairs- again, EXCELLENT.
5/ 5stars
by  
on October 29, 2015
My first choice. Open on weekend's. They always have the resources to fit me in. Thanks Firestone your the best.
4/ 5stars
by  
on October 11, 2015
Very convenient and overall good experience. However I depend on window sticker to know when my next service will be. I was disappointed to see that they put down 3000 miles from today's mileage for my next service. My car does not require a change every 3000 miles and I think that is a waste of oil to recommend it.
5/ 5stars
by  
on September 28, 2015
I was very impressed with the service levels and promptness of completing the work. Everyone I encountered was professional, knowledgeable and gave me great peace of mind about what needed to be done through the honesty and explanation. We will definitely return when the need arises.
5/ 5stars
by  
on September 15, 2015
They were fast, fair and friendly. I will be taking my business to the Lincoln Firestone as long as I live in the area.
5/ 5stars
by  
on September 12, 2015
Great people doing a Great job.... These folks really try to take care of you with the least amount of trouble, time and aggravation.
5/ 5stars
by  
on September 11, 2015
I have a Saturn that is more than a decade old. Because of its age and my (relative) inexperience with cars, I have had a number of problems crop up recently. Several times I have had to rely on the people who work at this Firestone and every time I have been met with the most honest, intelligent and forthright employees it has ever been my pleasure to work with. Summarily, I know enough about cars to know when I need help and the people that work both front and back explain what needs done so I'm always satisfied with their conclusions as my own. I will continue to bring them my business so long as they perpetuate their stellar customer service.
5/ 5stars
by  
on September 10, 2015
I always make an appointment, haven't been disappointed yet.
5/ 5stars
by  
on September 4, 2015
I have been coming to Firestone for auto care for several years now. I am always greeted with professionalism and given the greatest auto care. I will be coming back.
3/ 5stars
by  
on August 7, 2015
I had my oil and filter changed and tires rotated. They were fast and friendly but my car was using full synthetic and they used a synthetic blend. I was very happy until I realized that it made such a big difference in my mpg. It went down from 47 to 32! They said they couldn't use the oil I bought, only theirs. If my mpg hadn't gone down, I would have given them 5 stars and took in my other vehicle
5/ 5stars
on August 6, 2015
I came in to spend $100 plus but thanks to an honest tech I only had to pay $27.
5/ 5stars
by  
on March 1, 2015
Tim and his staff are second to none and tell all my friends to use Firestone in Lincoln.
5/ 5stars
by  
on February 27, 2015
I stopped by to get a free battery check. My battery is 7 years old and they could have easily sold me a new one. Tim checked the battery and said it is still in good condition. That's how you keep customers.
3/ 5stars
by  
on February 27, 2015
Recent oil change and belt examination needed a return visit to identify continuing problem. Still not right. Haven't had time to go back a third time on this. Usually great service; just not this time.
5/ 5stars
by  
on February 26, 2015
When ever I call they get me right in or tell me the best time later in the day to come in.
5/ 5stars
by  
on February 26, 2015
The employees at Firestone in Lincoln are very professional and they take good care of both myself and my car. I highly recommend them.
5/ 5stars
by  
on February 4, 2015
We had tires put on both of our children's vehicles, front end alignments, as well as struts replaced and rotors turned on one of the vehicles. Our service/sales person was extremely helpful in finding the best price for tires and recommending what was needed most at this time.
5/ 5stars
by  
on February 3, 2015
Great group of techs that are always willing to help!
4/ 5stars
by  
on February 3, 2015
Had no problems and was easy enough that there's not much to say, they looked at my old tires and clarified how bad they are and I knew it already. So me options to choose from and went over all the extra service u get when u buy them there.
5/ 5stars
by  
on February 2, 2015
You found the nail and saved my tire. Sneezing controlled with a clean cabin filter. Thank you very much.
4/ 5stars
by  
on February 2, 2015
My Mazda SUV has been serviced and inspected by the Lincoln store for more than 5 years. They are very willing to accept promo codes and coupons. Also, the maintenance file is stored for easy access. Good people.
5/ 5stars
by  
on February 2, 2015
Every time I leave their shop, I leave with much satisfaction, that's why I've decided to bring our other car in also.
5/ 5stars
by  
on February 2, 2015
My son had a motor mount break that Firestone had fairly recently installed. I came in and spoke to the manager in charge and he not only refunded me for the broken part, he refunded me for the relative portion of the labor to install the broken mount (Likely defective). This could have been a situation where he could have "tried to penny pinch" and lost a good customer. However, they well comprehended the situation and worked to a amicable solution with zero acrimony. These are good guys that are trying to run a business like a neighborhood shop... Know you customer and treat them right. Good model for customer retention.
5/ 5stars
by  
on January 30, 2015
Set Appointment, They were right on time would recommend
5/ 5stars
by  
on January 26, 2015
Myself and everyone in my family go to this Firestone location and we get exceptional service every time. When I walk in the manager Tim greets me by name and is always there to help me quickly and efficiently. I have never had a problem with the staff or the services. I highly recommend Firestone to all of my friends and family.
5/ 5stars
by  
on January 25, 2015
Seems like every time I go in for services, the staff is more accommodating than the time before.
5/ 5stars
by  
on January 25, 2015
Worked hard to find the best price. Suggested I return when their sale starts. Did NOT push me to get a sale.
5/ 5stars
by  
on January 25, 2015
I have used this store since it first opened. The gentle (Tim) I believe his name is is very thorough with making sure my concerns are addressed throughout the repair or maintenance process every time and I appreciate that. I always know what to expect and he seems to go out of his way with each customer making us feel valued.
5/ 5stars
by  
on January 24, 2015
I have been a customer for 5 years at Lincoln and will be for a long time
5/ 5stars
by  
on January 24, 2015
My car has received excellent service and I have been treated well by all levels of Firestone employees.
5/ 5stars
by  
on January 24, 2015
I always have a pleasant experience and they always do a good job here. Highly recommended.
1/ 5stars
by  
on January 23, 2015
I had a battery replaced and when I checked the work I found the battery cables had not had the corrosion cleaned off and there was no protective petroleum jelly on the terminals. I will not be using this service in the future. Shoddy workmanship has cost you this customer. Ray Dunaway
4/ 5stars
by  
on January 23, 2015
I think that now that I have had to take my car back due to problems they are very responsible for all their work and stand behind it. They are always looking out for you and your car. They do listen to the problems and want to take enough time to fix it right! The crew gets alone well and they do communicate well to each other about their work for you.
5/ 5stars
by  
on January 23, 2015
I have been very happy with the honest service that this store has provided in servicing my Tundra and Honda CR-V. They have not performed work that was not necessary and have done a great job.
5/ 5stars
by  
on January 23, 2015
Always eager to help and don't try to sell you something you don't need.
4/ 5stars
by  
on January 23, 2015
I take all 3 of my Nissans to Firestone, Lincoln, CA. Like that they know everything about the history of each car.
4/ 5stars
by  
on January 23, 2015
We have taken our two cars to Firestone for a while. The service people are always pleasant and always willing to help you out. Pricing seems to be competitive and they stand by there warranties without any hassle. . I would recommend them for your car needs.

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