Car Repairs And Tires At 4330 W Shaw Ave From Your Fresno Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 4330 W Shaw Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

4330 W Shaw Ave
Get DirectionsHours + Information
Sun9a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #22985 Managed by Eddie Martinez

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine tires, suspension, belts, and more. Additionally, our team believes in offering the most consistent service on the market, all at reasonable prices and quick turnaround times. Come in today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.7 of 5) - 21 Reviews
5/ 5stars
by  
on April 11, 2016
I'm in customer service, but this guys made me rethink the way I do it. Great customer service from every body no just the manager. Thanks
5/ 5stars
by  
on April 11, 2016
I'm in customer service, But this guy made me rethink the way I do business. I was very surprise with the customer service, from all of them no just the manager. I will be back and recommend this stor to every body. Thanks Jorge D'Abramo
5/ 5stars
by  
on November 15, 2015
I used them a week ago and I am so thrilled that I did! Guillermo, Service Manager, was clear, detailed and quite professional in taking his time to describe my car repairs. I never felt rushed or pushed into getting things done. On the contrary, he went out of his way to get my car fixed AND allow me not to have my Saturday plans ruined. I'm from Los Angeles, and I'm not familiar with Fresno, but having gone to this location, talking to Guillermo and Eddie (store manager), leaves the sweetest most professional kind memories for me to take back home. Fresno is lucky to have a team like them!!!!
5/ 5stars
by  
on November 12, 2015
I scheduled an appointment and called to tell the store I'd be late upon arrival. They re-assured me that it was fine. They took my car right in and took care of my oil change very quickly.
5/ 5stars
by  
on October 11, 2015
had my oil changed on my way out of town, great sevice reasonable rates and fast sevice. had me in and out in about an hour. very happy i chose firestone. great customer sevice.
5/ 5stars
by  
on August 6, 2015
I've continued to use Firestone and have been pleased with their professionalism and service. I never feel like they are trying to sell me something I don't need.
5/ 5stars
by  
on August 5, 2015
Guillermo was a wonderfull person to deal with loved my experience at shaw
5/ 5stars
by  
on July 5, 2015
As always great customer service in West Fresno! Extra speedy job.
5/ 5stars
by  
on June 22, 2015
I was very happy the Manager was very respectful I did not have to wait long for my service I will go back again the lobby was very clean
5/ 5stars
by  
on March 4, 2015
All of the employees were very kind and considerate. I'll never go anywhere else.
5/ 5stars
by  
on February 9, 2015
On my way to Yosemite, my car's alternator broke down. Dragged the car to Firestone and got it fixed in a day. They even stayed in the shop a bit late for me to go back and pick up my car. Great service and very helpful staff. Thanks! Angie
1/ 5stars
by  
on February 7, 2015
Brought our car in for a new tire, driving fine. When we picked the car up, we could hardly drive it. The ride was incredibly rough. Took it back and they said both front shocks had gone out. Didn't trust what they said, so we took it to a trusted mechanic. Some how all for shocks and struts had suddenly gone bad at the same time! This is unheard of. I truly believe the car was tampered with.
3/ 5stars
by  
on February 2, 2015
They were prompt to get my car into service but we're slow to respond after initial checking my vehicle. After I was contacted I was told that they were unable to complete the alignment service I requested due to too much tire wear and that it would not align properly. Being an employee of the automotive profession I recognize services that can and cannot be rendered due to certain wear. Alignment is not one of them. I told them I was aware that after the alignment was completed my tires would not wear evenly due to the already low tread and also that I was aware the veh may pull due to the specific inside tire wear. Yet they refused service due to the tire wear. Alignment is adjusting suspension angles, there is no reason a worn tire would mess with the alignment angles. I have a life time alignment with this company and decided to bring my veh because of this reason. Not specific to this location but in the past I have had issues with other locations not properly aligning my car. I will give Firestone another opportunity in the future but as for now I'm very disappointed in the service.
5/ 5stars
by  
on January 27, 2015
I purchased 2 sets of tires one set for truck and a set for my wife's car. The service i received was beyond my expectations, good job guys!!
5/ 5stars
by  
on January 27, 2015
Every time I go in, I get great customer service, they answer all my questions. One time I had to get my car towed in, and i just called them and explained what happened and they took over from there. I didn't have to go in until my car was ready to go.
5/ 5stars
by  
on January 25, 2015
I take my vehicle that has over 280,000 miles to this location for service and they provide excellent service and keep me informed of what services I need to keep my car going without trying to sell me everything in the book. Great customer service and mechanical knowledge.
5/ 5stars
by  
on January 25, 2015
I did get oil changed on November 21st, 2014, and my car was examined for other minor issues and suggested to get it done so that my car stays perfect .
5/ 5stars
by  
on January 25, 2015
The manager and workers there were very helpful!!!
5/ 5stars
by  
on January 24, 2015
In all the years that I have been driving and needing vehicle service, I have never been more satisfied than I have been with this particular Firestone store. Over the years I have been treated with courtesy, respect and extreme professionalism in both customer service and vehicle care.
5/ 5stars
by  
on January 24, 2015
The service is consistently friendly and professional. I appreciate they are honest and don't push to upsell. They complete work on time and have done great work for me for over 15 years.
5/ 5stars
by  
on January 23, 2015
Knowledgeable and professional staff, use the internet service appointment app it works great.

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