Car Tires And Services At 1340 Travis Blvd: Firestone Complete Auto Care In Fairfield

Welcome to Firestone Complete Auto Care at 1340 Travis Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1340 Travis Blvd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #29777 Managed by Michael Ellis

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll inspect oil level, suspension, the battery, and more. Plus, we're devoted to offering the most consistent service on the market, all at reasonable prices and short wait times. Stop by our store today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is done right the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.1 of 5) - 38 Reviews
1/ 5stars
by  
on August 24, 2016
I booked a 10:00am appointment, when i got to the store i was told that my appointment was for 1:00pm. The agent at the desk showed me his computer screen which indicated my appointment time as 1:00pm. When i asked when that change took place he told me that they did not make the appointment changes/times. He did not even bother to get my confirmation number and address the issue further. My email confirmation indicated that the store would call me if there was going to be any change on the appointment time, i never received a phone call or any other notification of the change.
5/ 5stars
on April 1, 2016
1/ 5stars
by  
on March 11, 2016
I went in on 3/10/16 because one of my tires was low in air and was told there was a 2-3 hr wait time (at 8am). The guy checked the air in all 4 tires and it was determined that 1 tire had a nail in it. Still would be a 2-3 hr wait. Unacceptable for me. They should have technicians on hand that can handle the unexpected (i.e. flat tire). So I went onto TAFB and went to Firestone there, told them was had happened at the one downtown and was in and out within the hour. Poor customer service at the Firestone downtown. Will not go there again unless I absolutely have to.
5/ 5stars
by  
on November 16, 2015
Every month change oil and maintenance check at this place, good price.
4/ 5stars
by  
on November 5, 2015
the service was professional and prompt. i use the fairfield store all the time.
5/ 5stars
by  
on October 29, 2015
Check engine light came on in my vehicle and the car was running rough. Took the car in and they were able to run the diagnostic and get it back on the road the same day. At first, they had called me to tell me it would probable be the next day before they got to it. Then someone called to discuss the repairs as they had gotten to it sooner than they thought. I missed the call. Even though they left a message, I didn't see it. They called again a couple hours later to follow up as I had not called them back. They did not wait until I heard the message. This call enabled me to get my vehicle back the same day. Everyone was very courteous and helpful.
5/ 5stars
by  
on September 26, 2015
I have been coming here for years and still receive excellent service, with my vehicle and friendly staff .
5/ 5stars
by  
on September 25, 2015
New car that needed it's first oil change and alignment. No appointment but they pushed me right through very quickly. Car was ready right on time and at a reasonable time.
5/ 5stars
by  
on September 12, 2015
Firestone has great customer service with corporate accounts and individual services.
3/ 5stars
by  
on August 12, 2015
I purchased 4 new tires and paid for an alignment. I had to go back 1 1/2 weeks later to have the alignment re-done, it still pulled to the right a bit. (which I got charged for). After the re-check I was missing a lug nut. The staff was friendly and helpful but the actual service was just okay.
5/ 5stars
by  
on August 6, 2015
From oil changes to new tires I've been offered surpringly decent prices and they've really gonna above abd beyond to make sure they can accommodate my needs
5/ 5stars
by  
on June 22, 2015
Good job thanks for help see you soon but hopefully not to soon
5/ 5stars
by  
on June 6, 2015
On a Saturday, they fit me into their schedule. I was two hours away from home and needed help. They fixed my alternator and I was able to return home. They did a great job. Thanks
5/ 5stars
by  
on April 22, 2015
Had oil change scheduled. I have No complaints at all
5/ 5stars
by  
on February 26, 2015
I used them a few weeks ago and am happu with the results
2/ 5stars
by  
on February 25, 2015
Okay There not bad a little slow it takes a while to get it done I should gave them one star
3/ 5stars
by  
on February 25, 2015
I have a 2013 vehicle and am charged over 70 dollars for a oil chance
5/ 5stars
by  
on February 25, 2015
Used a week ago , will be back for next servicing.
4/ 5stars
by  
on February 8, 2015
I get my oil changed there for a fair price, and good quality tires as well.
5/ 5stars
by  
on February 4, 2015
I've been a customer of Firestone for many years. I have been treated good, work has been done right and on time. I have checked other places to get competitive prices and Firestone is always in fair to good range. I plan to be a Firestone customer for long time.
5/ 5stars
by  
on February 4, 2015
I've used Firestone Fairfield for the last 10 years and they are great! Mike is exceptional, knowledgeable, friendly and never makes me feel pressured just informed. My tires last through the warranty because I go for my rotation and now understand the importance of it and my oil changes. Thanks for everything.
2/ 5stars
by  
on February 3, 2015
I took my car in for squeaky brakes and two months later they squeak. They started squeaking after two weeks after being replaced. I live out of town so I'm a little miffed by the whole situation.
5/ 5stars
by  
on February 3, 2015
I have not had a need for their services for a while , but when I do, they are the most professional , friendly and caring people. They will always give you a very close estimate of your bill and always contact you if they find something else that should be taken care of. On a scale of 1 to 10 they get a 12.
3/ 5stars
by  
on February 2, 2015
Some of the best employees have left and I wanted an oil change, rotate tires and new wiper blades and the special they had to check on my brakes, fluids, etc. Brakes had to be completely replaced, don't think they replaced my blades and I know they did not fill the wiper fluid up. I was pretty disappointed, have been taking our cars there for years. They also need to do a better job of scheduling their employees, not enough mechanics on the weekends (when most of us bring our cars in)
5/ 5stars
by  
on February 2, 2015
Always receive great service! Convenient location close to work
1/ 5stars
by  
on February 2, 2015
I had a tire replaced here a month ago, but it kept leaking air. Firestone advised that I get a new rim, so I did. I called on a Friday to make an appointment to have the tire mounted on the new rim, but I was told not to make a appointment because it was a quick service. I was told to come in the morning and they could probably install the tire in a couple hours. I arrived around 9am, and was told it should take a "couple of hours". I waited at the mall next door, called around 11am and was told that there was still an appointment ahead of me. I called again around 1pm and was told my car was next, and would be done soon. At 3pm, my car was done. I waited 6 hours for a service I was quoted 2 hours for, because I was not allowed to make an appointment. I know it's a free service provided as a courtesy, which I am grateful for. But I would rather have paid for an appointment than waste half of my day off at the mall.
5/ 5stars
by  
on January 28, 2015
I have always used Firestone for their great service.
3/ 5stars
by  
on January 25, 2015
I always bring my car to Firestond in Fairfield as I have had great service but this time I don't know what went wrong. I went to pick up my car and my glove box was not put back right after they installed the cabin filter. They rven knew about it and left it until I complained before they fixed it the right way. They didn't apply the oil change sticker like normal either( I know that sounds petty but it reminds me)
4/ 5stars
by  
on January 25, 2015
I have my car serviced there,OLF and Tire rotation.alignments.
5/ 5stars
by  
on January 24, 2015
My Service Manager Mike was very informative and helpful. It made my stay and wait for my vehicle much easier. I will keep going back to the Firestone in Fairfield because Mike is a Great Service Manager.
5/ 5stars
by  
on January 24, 2015
Have recommended to others because of above qualities. What's very important to me is the fact that you can make appointments and the service is done in the time told it would be done.
3/ 5stars
by  
on January 24, 2015
I've been a long term customer, I feel there is not enough friendly atmosphere between the employees or customers. Firestone as whole is a great company. The prices are affordable, I hope on improvements. The image of the company needs to be more modern. Especially inside it needs functionality for customer comfort. Instead of displaying a whole bunch of tires, just cut down on that portion. To market your product have it on a ineractive display. So customers can go over your various products and services. Including special offers, just overall a modern overlook of technology and functionality, for employee and customer satisfaction. Want a guarantee service and quality management. Thank you for being there for my family needs.
5/ 5stars
by  
on January 24, 2015
We started using Firestone in the 90s when a company we were associated with provided discounts there. Since then we have had all our cars serviced there, bought tires and had repairs done and have been extremely pleased. It helps they sell some of the best tires too.
5/ 5stars
by  
on January 23, 2015
I used to own a smog shop. I wrenched for a living and I am a past certified master tech. Needless to say my wife says she doesn't know how they tolerate my attention to detail. I can say all the work they have done thus far has been to my satisfactory. I double check their work when I get home and honestly I have never seen anything of concern. I trust they treat my wife well if she goes alone and I after several years I have developed trust in this shop.
5/ 5stars
by  
on January 23, 2015
The service was awesome and very friendly staff eager to help
5/ 5stars
by  
on January 23, 2015
We have been coming here for years! They are the best.
5/ 5stars
by  
on January 23, 2015
I used this store for the first time and was very happy with their service over all. I will return to this store for more service, their customer service is off the wall, they make you feel like you are part of the family. Mike, the man I worked with was way overboard to make me welcome.
1/ 5stars
by  
on January 22, 2015
We never were able to leave the car. We were told they had too many cars. Got discouraged n went elsewhere

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