Car Tires And Services At 4 Serramonte Ctr: Firestone Complete Auto Care In Daly City

Ready to come in to your local Firestone Complete Auto Care on 4 Serramonte Ctr? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

4 Serramonte Ctr
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #23221 Managed by Michael Gonzalez

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If your car seems to be running differently, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll examine oil level, headlights, belts, and more. Additionally, we're dedicated to delivering the best quality service possible, all at reasonable prices and a short waiting time. Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.1 of 5) - 39 Reviews
5/ 5stars
by  
on December 26, 2015
There are very nice and knowledgable. Speed of service is very good . Not long too wait and the price is always right.
4/ 5stars
by  
on December 23, 2015
I went there and done repaired also advice me that my van need be in shop soon as possible for repair replacement several damaged also charge me approximately near $3,000 to completed with repair and parts too. I'm request take photograph for evidence of damaged parts that need to be repaired as soon as possible.. Before repair and after repair photos too...
5/ 5stars
by  
on December 12, 2015
I love this Firestone. The staff is so polite and works so hard to help their customers. This last visit they were a little slower than usual getting to my car but in all they are great.
4/ 5stars
by  
on December 10, 2015
Everything went well. The only thing which I didn't like was that even with an appointment, my car tires were changed with my car outside, and completed at least 30 minutes after the previously estimated time, even though I brought the car in about 15 minutes before my appointment time.
5/ 5stars
by  
on November 15, 2015
I dropped off my car for service. The Firestone team kept me updated on the progress of the service and identified areas of concern. They were good at explaining what the impact and cost to fix, and were not pushy for me to make a decision on repairing.
5/ 5stars
by  
on October 23, 2015
All services I requested were done. After a small hiccup re the windshield wipers which extended the time, ~ 1 hour longer, it was resolved. I'm very happy with the service I received.
5/ 5stars
by  
on October 22, 2015
I've been twice in the past month to service both of our vehicles . Guiselle and Julio helped me both times . They are an asset to the company. Julio took me to my car and showed me what needed to be fixed and I appreciated that. They did so much, but I don't want to write a book.
5/ 5stars
by  
on October 20, 2015
I am very pleased with the work they did on my brakes; my car feels great. Also felt my car was done in a reasonable amount of time. The staff, Geselle and Julio were both great and very professional and most of all, they really took their time with me to go over everything; I didn't feel rushed, like in many other places. Whoever hired these two people along with the knowledgeable great mechanics, really knew what they were doing. For any future auto repairs, this is the place for me!
5/ 5stars
by  
on October 20, 2015
I just had my brakes done last week and they did a great job! I wouldn't go anywhere else. If you want excellent work done on your car and want great customer service as well (which is huge for me) then "Firestone" is the place to go to!
5/ 5stars
by  
on September 21, 2015
Had 2 blowout tires. Worked with Julio... Julio reviees and got me in and back on the road in no time.
2/ 5stars
by  
on August 21, 2015
I made appointment at 2:30 for 4 new tires. i was told they would need it until 5:30. It was finished at 6:40. After driving the truck I told my husband that the ride is scary and I hate the new tires. It turns out it was speed balanced properly. The truck has a lot of shaking and missing weights on one tire. Firestone said bring it in but you have to wait 3 hours. Finally after negotiating I can bring it in on Monday 5 days later and my wait time would be a hour. This is why I never get the flat tire warranty because I don't have 3 hours to wait. Firestone made a mistake and should have got me taken care of immediately. Poor service.
5/ 5stars
by  
on July 8, 2015
The customer service was great and excellent!!!!!!
4/ 5stars
by  
on June 14, 2015
I used them for a lot of services on a busy Sunday and got my car back promptly
4/ 5stars
by  
on May 29, 2015
I enjoyed the service that we received. They had a history of what we purchased and had the tires in stock.
5/ 5stars
by  
on May 26, 2015
y I like the price and good Service friendly staff 'location
2/ 5stars
by  
on May 21, 2015
After the performed wheels alignment my car will drive me to the right.
4/ 5stars
by  
on May 3, 2015
I needed to catch a flight and I needed the job to be done in a fas time. They not only sis a great job, but the complete the service way ahead of the time I expected. I caught my flight and my car was serviced for my wife and kids to use while Im gone. Great job guys. Sergeant P. United States Army
4/ 5stars
by  
on April 23, 2015
No calls at all when the car is done. I have the same experienced with my friend.
5/ 5stars
by  
on April 18, 2015
They are very good and fast and very good prices ...
1/ 5stars
by  
on April 18, 2015
I used one hour after i pickup and still have a problem. The service is NO GOOD
5/ 5stars
by  
on February 27, 2015
I've been bringing my cars here for years so far been pretty good
5/ 5stars
by  
on February 26, 2015
Used the Daly City shop for first time. Unfortunately unable to schedule appointment for the weekends so had to wait in line (it was a cold morning). but they did a great job on the car, delivered as promised on time.
1/ 5stars
by  
on February 26, 2015
They should have told me that the wheels were damaged from getting hit so that the tires were unable to be balanced. I had to find out from the VW dealer and solved it by buying new two new wheels. Now all is A-OK but lost two tires after only 14,000 miles that had a 65,000 mile warranty. Why didn't they catch this problem?
5/ 5stars
by  
on February 25, 2015
Ever since my family recommended them I do all my car maintenance needs here. Their service is great and reasonable prices.
5/ 5stars
by  
on February 3, 2015
I have bought tires for several cars over the years from Firestone. I have always received excellent service and have been very happy with the products purchased.
5/ 5stars
by  
on February 3, 2015
This is my go to shop. I use them all the time with all my cars. Friendly staff.
4/ 5stars
by  
on February 3, 2015
I go there every 6-8k for lifetime alignment service.
5/ 5stars
by  
on February 2, 2015
They are very proffesional and knowledgeable in fixing any problem with your car.
1/ 5stars
by  
on February 1, 2015
I brought my car in for alignment. Asked them to to do alignment, fill tires with air, rotate rtires and oil change. Only oil change was completed. This happened 3 times in a row. Will not go back, I watched them as they failed to perform the work.
5/ 5stars
by  
on January 26, 2015
I have been taking all my family vehicles to Firestone in Serramonte for a minimum of five (5) years. Not once have they recommended service that is not needed immediately. If there is any issue I did not bring my vehicle in for initially, they will provide an estimated time frame wehicles hen I should bring the vehicle back. If there is something you don't understand, they take the time to explain it to you. A family member recently asked for suggestions where they could take their vehicles. They do not live close by, however, Firestone in Serramonte is where they will be taking their vehicles.
5/ 5stars
by  
on January 25, 2015
I had a problem with my tire indicator reading incorrectly and went to Firestone in Daly City to see if maybe I ran over a nail or something. I stopped in and one of the associates took a look and reset the tire pressures. I was expecting to wait or leave my car but he looked at it right away figured out the problem fixed it and sent me on my way.
5/ 5stars
by  
on January 24, 2015
Always accommodating and very helpful and I always get a very good deal on all my services.
1/ 5stars
by  
on January 24, 2015
Serramonte Hayward branch not helpful. brought in to inspect the squeeky noise after replacing the brakes. Both branch said its normal it kept making the same noise.
4/ 5stars
by  
on January 24, 2015
I have been going to Firestone for the past decade and I never had any issues with their service. Since I live near Serramonte Firestone, that is my go to place for any car service because they offer competitive price and coupons monthly. But it is always good to call for the best quote. The manager is one of the most caring person in the auto industry and he only recommends service if needed. And his crew works great under his management.
5/ 5stars
by  
on January 23, 2015
They are very easy to talk to. Fast service. Friendly people.
4/ 5stars
by  
on January 23, 2015
got an alignment with lifetime pkg I bought several years ago. I get an alignment at least annually. first alignment last year said the belts needed replacing. I did not schedule this service (have it planned for later). Took car on 1500 mile road trip and had it realigned again. This time they said the oil was very low. Looks like somewhere in the travels there was an issue with something that possibly punctured the fluids even though there was nothing leaking or noticeable. They added 3 or 4 quarts of oil with the alignment, no charge. Am currently working with this problem so am glad that they advised me of it.
1/ 5stars
by  
on January 23, 2015
>2 hours for an oil change, >2 weeks to make an appointment. Went to get an oil change and tire rotation. More than two hours later they hadn't finished the oil change and they hadn't even started doing the tire rotation
5/ 5stars
by  
on January 23, 2015
Friendly people. Honest, and very reliable. Everyone was quick to fix whatever service I needed. Been getting service since 1999. All three cars my family owns gets serviced here. Thank you for always being honest and truthful.
5/ 5stars
by  
on January 22, 2015
I have had a number of jobs done at Firestone, and I have been recommending them to everyone I know. They do good work quickly, tell you exactly what the situation is, and never try to do work that isn't needed. They are great!

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