Firestone Complete Auto Care: Your Source For Tires And Repairs At 475 E 17Th St In Costa Mesa

Come in to your nearest Firestone Complete Auto Care at 475 E 17Th St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

475 E 17Th St
Get DirectionsHours + Information
Sun8a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #650153 Managed by Eri Gomez

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our professional teammates can perform a free courtesy check. We'll inspect tires, steering, belts, and more. Additionally, we're dedicated to offering the most consistent service on the market, all at great prices and short wait times. Come in today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.6 of 5) - 34 Reviews
5/ 5stars
by  
on September 11, 2016
We only come here because of Diana ! She is by far the best employee in an automotive place we've experienced! We are blown away by her kindness and customer service. Because of her understanding and care we will be back because of Diana as long as she is around. I have a lot of problems on my car, she would never pressure me to buy like others! and Diana is honest about it! thanks Diana for a wonderful and fast service!
5/ 5stars
by  
on July 20, 2016
They were really helpful
5/ 5stars
by  
on May 22, 2016
Received timely service and professional advice on condition of my family car. Technicians and Sales staff care about safety and product quality, and give me assurance that my family will be safe when traveling.
5/ 5stars
by  
on May 6, 2016
efficient service and friendly. Diana at the front desk does a great job even on longer repairs giving me a drive home and a pickup when my car is ready!
5/ 5stars
by  
on March 23, 2016
Above and beyond, great people with integrity
5/ 5stars
by  
on December 21, 2015
I've been coming to the Costa Mesa/17th St location for several years. This store has earned my trust by not trying to sell me services I don't need and providing extra service as needed to ensure my satisfaction. I want to publicly thank Sam and Diana for their courteous personalized attention to me as a customer. Thanks so much.
4/ 5stars
by  
on December 15, 2015
I used them last week. As someone who was previously a manager with Firestone I can say the people working the counter that day did a good job. We're also very nice. Only small thing was I had to go back to get my oil change reminder sticker because the tech forgot to put it on my window. Small and easily fixed and overall happy.
5/ 5stars
by  
on December 1, 2015
two week ago i was in fireston costamessa ca. i had apointment for a car inspection
5/ 5stars
by  
on November 24, 2015
I had a problem over the weekend and they had my car running by Monday. They got the part, too.
4/ 5stars
by  
on November 17, 2015
After pricing at a few other shops, we came back to Firestone for the good price and nice service from Eri. I have 2 concerns: There was dirt and footprints left on both sides of the doorjam and carpets. There should be a better way to prevent that and it should be checked and cleaned before being returned to the customer. They also forgot to put the hubcap back on.
5/ 5stars
by  
on October 31, 2015
We had flat tire and desperate for help. Firestone replaced tire and got us on our way in less than an hour.
5/ 5stars
by  
on October 28, 2015
They were very cool and friendly. I would definitely recommend this place to my friends .
1/ 5stars
by  
on October 13, 2015
I started in Tustin and they didn't have my tire. They asked me to go to Costa Mesa (on RF tire) where they had the tire I needed. I drove very slowly to Costa Mesa where they replaced my tire. When they returned my care my windshied was cracked . I returned to the office and spoke with Eri Gomez and showed him my windshied. He told me he would call me back the same day...nothing. It has now been 7 days and no call.
5/ 5stars
by  
on September 24, 2015
had them do tire, oil, and an alignment. staff is always really helpful and got the job done quicker than i was expecting
5/ 5stars
by  
on August 11, 2015
I purchased tires a few weeks back from Eri Gomez and his staff. During the job one of my hubcaps on my Escalade broke when it was being removed. The clips were im sure getting old and one was cracked already but the technician was not able to keep the hubcap securely on their anymore as it was before the new tires were put on. I addressed Mr. Gomez with this and he immediately assessed the situation in the fairest interest of the company he represents and the customer. He knew i was a little upset with that i now no longer had a hubcap but new tires. As an employer myself, this manager truly looked out for the company and the customer and made a decision that was in the best interest of all the parties involved and issued a hubcap for me. This type of action will stick in my head forever and promotes me to continue getting tires and other repairs through Firestone and to feel so motivated and comfortable referring anyone i ever talk to again that needs tires and or service. A true Gem to this industry Mr. Gomez! being in this area of Newport Beach im sure there are a lot of folks that are very critical and complain for all the wrong reasons. This action was the right thing to do and is very rare from most larger corps. But Firestone and Mr. Gomez obviously are fit for each other in providing quality and honest work.
5/ 5stars
by  
on June 22, 2015
I used them and love it! We always make maintenance of our 2 cars
5/ 5stars
by  
on June 11, 2015
I took my car in for an Uber inspection. they were friendly and courteous and had the inspection finished up right when they said they would.
5/ 5stars
by  
on June 7, 2015
Continue to come back to Firestone Costa Mesa because they not only provide great customer service in general, but they pay attention to details. Such an example includes Sam walking me out to my vehicle to explain simple lights on my dashboard. This great attention to detail in basic customer service opportunities as well as when my vehicle is in the shop makes me a loyal Firestone customer.
5/ 5stars
by  
on May 18, 2015
I blew a tire on Mothers' Day. Was towed in at 4:00 pm and out by 5:30pm. Counter person, Diana, kept me informed as the process moved along and I was able to leave for NE the next day as planned. Thank you.
5/ 5stars
by  
on May 15, 2015
Took me right in and communicated regularly. Great Service.
5/ 5stars
by  
on May 13, 2015
Friendly, Fast, and Great Service! !! Enjoyed the customer service.
4/ 5stars
by  
on May 12, 2015
All good, except they forgot to reset my tire pressure and service alert. My car shows it still needs service. Other than that it was good except I have to go back for reset and don't have time to wait....
5/ 5stars
by  
on April 29, 2015
I had a slow leak in a tire. The staff did a great job locating the problem and made the repair. Super fast!
4/ 5stars
by  
on April 5, 2015
I used them a few days ago to new rims and wheels on my car, transferred the TPS sensors without any issues as well.
5/ 5stars
by  
on February 26, 2015
I have used this location for over 10 yrs, the repair was done efficiently within considered time period.
5/ 5stars
by  
on February 2, 2015
I coasted in to Firestone with a flat tire, and even though they couldn't get the replacement tire I needed until the next day, they put the spare on for me at no charge! When I came back the next day, they were extremely friendly & efficient, and I was back on the road within an hour with my new tire on, and all four tires rotated!
5/ 5stars
by  
on February 2, 2015
The staff was very informative about my tires and TPMS sensors on my newer car. Able to fix my problem quickly, which is importamt to me.
5/ 5stars
by  
on February 1, 2015
Excellent service. I will be back. Very good value for the money.
5/ 5stars
by  
on January 28, 2015
My experience at Firestone in Costa Mesa deserves 5 stars. They were attentive when I walked in and even stayed open a few minutes late because I was not able to pick up my car til then. They gave me a GREAT price on my new tires and tire analysis was precise & informative. I will definitely return if I need tires in the future.
5/ 5stars
by  
on January 27, 2015
They do a good job and stand behind there work....
1/ 5stars
by  
on January 24, 2015
I made appointment by phone but when I went nobody knows my schedule ! And they ignore to my value time!
5/ 5stars
by  
on January 24, 2015
Been going to this store for over 15 years for oil change, alignment. Rotation, and brakes. Always had good service.
5/ 5stars
by  
on January 23, 2015
We have been Firestone customers for many, many years. We take both our cars to the Firestone Complete Auto Care on 17th Street in Costa Mesa. We feel that we can really rely on the team to do our routine care as well as taking care of any major automotive issue that we have encountered.
4/ 5stars
by  
on January 23, 2015
I take my car there all the time for service and they are friendly professional!

Browse Nearby Firestone Complete Auto Care Locations