Firestone Complete Auto Care: Your Source For Tires And Repairs At 475 E 17Th St In Costa Mesa

Come in to your nearest Firestone Complete Auto Care at 475 E 17Th St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

475 E 17Th St
Get DirectionsHours + Information
Sun8a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #650153 Managed by Eri Gomez

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our professional teammates can perform a free courtesy check. We'll inspect tires, steering, belts, and more. Additionally, we're dedicated to offering the most consistent service on the market, all at great prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or book your appointment online or by phone.

    The Source For Great Offers On Tires.

    Learn More About Our Different Services

    With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.6 of 5) - 38 Reviews
    5/ 5stars
    on April 8, 2017
    Very professional manager, and timely technician. Diana is amazing. The guy in front of me was so rude to her, and yet she kept her cool so well. When helping me, she was easy to understand, not pushy, straight forward, everything a manager should be. She deserves a raise.
    5/ 5stars
    by  
    on April 1, 2017
    Staff stayed well past closing to complete my vehicle so I would have it in the morning. They could have just tried to buy more time, but they kept me up to speed on the progress and completed it so I can keep with my plans Saturday morning. Kudos
    2/ 5stars
    by  
    on February 13, 2017
    Dishonest sales job and magic show on costs. Had tires checked less than 2,000 miles and now the readings go to less than half the thread depth, which is impossible. Extreme up-selling by Dianne and moving around prices and costs to come up with an artificial savings number. Oil change was quoted at $19.99 and now at check out is $34.99. Extra fees added on with no explanation. Previously botched up the service on my 7 series BMW. Had to go back 5 times with loss of vehicle of nearly a week. They never fixed it and I took it to the BMW garage which fixed it from the first time.
    5/ 5stars
    by  
    on October 25, 2016
    5/ 5stars
    by  
    on September 11, 2016
    We only come here because of Diana ! She is by far the best employee in an automotive place we've experienced! We are blown away by her kindness and customer service. Because of her understanding and care we will be back because of Diana as long as she is around. I have a lot of problems on my car, she would never pressure me to buy like others! and Diana is honest about it! thanks Diana for a wonderful and fast service!
    5/ 5stars
    by  
    on July 20, 2016
    They were really helpful
    5/ 5stars
    by  
    on May 22, 2016
    Received timely service and professional advice on condition of my family car. Technicians and Sales staff care about safety and product quality, and give me assurance that my family will be safe when traveling.
    5/ 5stars
    by  
    on May 6, 2016
    efficient service and friendly. Diana at the front desk does a great job even on longer repairs giving me a drive home and a pickup when my car is ready!
    5/ 5stars
    by  
    on March 23, 2016
    Above and beyond, great people with integrity
    5/ 5stars
    by  
    on December 21, 2015
    I've been coming to the Costa Mesa/17th St location for several years. This store has earned my trust by not trying to sell me services I don't need and providing extra service as needed to ensure my satisfaction. I want to publicly thank Sam and Diana for their courteous personalized attention to me as a customer. Thanks so much.
    4/ 5stars
    by  
    on December 15, 2015
    I used them last week. As someone who was previously a manager with Firestone I can say the people working the counter that day did a good job. We're also very nice. Only small thing was I had to go back to get my oil change reminder sticker because the tech forgot to put it on my window. Small and easily fixed and overall happy.
    5/ 5stars
    by  
    on December 1, 2015
    two week ago i was in fireston costamessa ca. i had apointment for a car inspection
    5/ 5stars
    by  
    on November 24, 2015
    I had a problem over the weekend and they had my car running by Monday. They got the part, too.
    4/ 5stars
    by  
    on November 17, 2015
    After pricing at a few other shops, we came back to Firestone for the good price and nice service from Eri. I have 2 concerns: There was dirt and footprints left on both sides of the doorjam and carpets. There should be a better way to prevent that and it should be checked and cleaned before being returned to the customer. They also forgot to put the hubcap back on.
    5/ 5stars
    by  
    on October 31, 2015
    We had flat tire and desperate for help. Firestone replaced tire and got us on our way in less than an hour.
    5/ 5stars
    by  
    on October 28, 2015
    They were very cool and friendly. I would definitely recommend this place to my friends .
    1/ 5stars
    by  
    on October 13, 2015
    I started in Tustin and they didn't have my tire. They asked me to go to Costa Mesa (on RF tire) where they had the tire I needed. I drove very slowly to Costa Mesa where they replaced my tire. When they returned my care my windshied was cracked . I returned to the office and spoke with Eri Gomez and showed him my windshied. He told me he would call me back the same day...nothing. It has now been 7 days and no call.
    5/ 5stars
    by  
    on September 24, 2015
    had them do tire, oil, and an alignment. staff is always really helpful and got the job done quicker than i was expecting
    5/ 5stars
    by  
    on August 11, 2015
    I purchased tires a few weeks back from Eri Gomez and his staff. During the job one of my hubcaps on my Escalade broke when it was being removed. The clips were im sure getting old and one was cracked already but the technician was not able to keep the hubcap securely on their anymore as it was before the new tires were put on. I addressed Mr. Gomez with this and he immediately assessed the situation in the fairest interest of the company he represents and the customer. He knew i was a little upset with that i now no longer had a hubcap but new tires. As an employer myself, this manager truly looked out for the company and the customer and made a decision that was in the best interest of all the parties involved and issued a hubcap for me. This type of action will stick in my head forever and promotes me to continue getting tires and other repairs through Firestone and to feel so motivated and comfortable referring anyone i ever talk to again that needs tires and or service. A true Gem to this industry Mr. Gomez! being in this area of Newport Beach im sure there are a lot of folks that are very critical and complain for all the wrong reasons. This action was the right thing to do and is very rare from most larger corps. But Firestone and Mr. Gomez obviously are fit for each other in providing quality and honest work.
    5/ 5stars
    by  
    on June 22, 2015
    I used them and love it! We always make maintenance of our 2 cars
    5/ 5stars
    by  
    on June 11, 2015
    I took my car in for an Uber inspection. they were friendly and courteous and had the inspection finished up right when they said they would.
    5/ 5stars
    by  
    on June 7, 2015
    Continue to come back to Firestone Costa Mesa because they not only provide great customer service in general, but they pay attention to details. Such an example includes Sam walking me out to my vehicle to explain simple lights on my dashboard. This great attention to detail in basic customer service opportunities as well as when my vehicle is in the shop makes me a loyal Firestone customer.
    5/ 5stars
    by  
    on May 18, 2015
    I blew a tire on Mothers' Day. Was towed in at 4:00 pm and out by 5:30pm. Counter person, Diana, kept me informed as the process moved along and I was able to leave for NE the next day as planned. Thank you.
    5/ 5stars
    by  
    on May 15, 2015
    Took me right in and communicated regularly. Great Service.
    5/ 5stars
    by  
    on May 13, 2015
    Friendly, Fast, and Great Service! !! Enjoyed the customer service.
    4/ 5stars
    by  
    on May 12, 2015
    All good, except they forgot to reset my tire pressure and service alert. My car shows it still needs service. Other than that it was good except I have to go back for reset and don't have time to wait....
    5/ 5stars
    by  
    on April 29, 2015
    I had a slow leak in a tire. The staff did a great job locating the problem and made the repair. Super fast!
    4/ 5stars
    by  
    on April 5, 2015
    I used them a few days ago to new rims and wheels on my car, transferred the TPS sensors without any issues as well.
    5/ 5stars
    by  
    on February 26, 2015
    I have used this location for over 10 yrs, the repair was done efficiently within considered time period.
    5/ 5stars
    by  
    on February 2, 2015
    I coasted in to Firestone with a flat tire, and even though they couldn't get the replacement tire I needed until the next day, they put the spare on for me at no charge! When I came back the next day, they were extremely friendly & efficient, and I was back on the road within an hour with my new tire on, and all four tires rotated!
    5/ 5stars
    by  
    on February 2, 2015
    The staff was very informative about my tires and TPMS sensors on my newer car. Able to fix my problem quickly, which is importamt to me.
    5/ 5stars
    by  
    on February 1, 2015
    Excellent service. I will be back. Very good value for the money.
    5/ 5stars
    by  
    on January 28, 2015
    My experience at Firestone in Costa Mesa deserves 5 stars. They were attentive when I walked in and even stayed open a few minutes late because I was not able to pick up my car til then. They gave me a GREAT price on my new tires and tire analysis was precise & informative. I will definitely return if I need tires in the future.
    5/ 5stars
    by  
    on January 27, 2015
    They do a good job and stand behind there work....
    1/ 5stars
    by  
    on January 24, 2015
    I made appointment by phone but when I went nobody knows my schedule ! And they ignore to my value time!
    5/ 5stars
    by  
    on January 24, 2015
    Been going to this store for over 15 years for oil change, alignment. Rotation, and brakes. Always had good service.
    5/ 5stars
    by  
    on January 23, 2015
    We have been Firestone customers for many, many years. We take both our cars to the Firestone Complete Auto Care on 17th Street in Costa Mesa. We feel that we can really rely on the team to do our routine care as well as taking care of any major automotive issue that we have encountered.
    4/ 5stars
    by  
    on January 23, 2015
    I take my car there all the time for service and they are friendly professional!

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