Car Tires And Services At 830 Broadway: Firestone Complete Auto Care In Chula Vista

Welcome to Firestone Complete Auto Care at 830 Broadway! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-6p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #17671 Managed by Julio Verduzco

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll inspect fluid levels, suspension, hoses, and more. Plus, we're devoted to delivering the best quality service possible, at unbeatable prices and a quick wait time. Come in today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 39 Reviews
5/ 5stars
by  
on July 22, 2016
Customer service is the best! Thank you
5/ 5stars
by  
on July 21, 2016
5/ 5stars
by  
on July 13, 2016
Excellent service and personnel
1/ 5stars
by  
on March 13, 2016
Any person can have good expectations by going to buy a tires to a recognize company like Firestone, however; in my personal experience I would not recommend to anybody to shop from there. Let me tell you why. I receive no options’ to choose from tires, so I choose my only option, a 700 hundred dollars tires that comes with no millage guarantee. Also, I asked for a few minor repairs to be done to my car, and none of them was done after I wait more than 6 hours to receive my car back. Also, It is important to mention that I was not the only client that wait that long. So, after my all day waiting, I was told that they cannot repair any of the minor problems of my car, and that I will have to return another day to finish my car tires alignment. So in summary, I spend nearly 1000 dollars, wait more than 6 hours, and my car was not ready, and they did not fix any problem on it. Very poor service. I hope this did not happened to anybody out there looking for new tires.
5/ 5stars
by  
on December 20, 2015
Julio, the store manager and service rep who handled our repair problem, was extremely courteous, prompt, patient, and honest. It was a pleasure dealing with him. We'll be back.
5/ 5stars
by  
on December 17, 2015
This was my second time here. You got a customer for life and advocate. Everything was explained to me without any pressure like in other places. They have a good warm coffee and a great attitude. I will be back! Thank you!
5/ 5stars
by  
on December 17, 2015
The car battery I needed was not in stock, the shop ordered and had the correct battery available for me in a couple hours. Additionally,the online price was honored at the store. All went very well, thanks.
5/ 5stars
by  
on December 6, 2015
they perform a transmission service . which is great , cause is good to know others than dealers can do that. Thanks.
5/ 5stars
by  
on November 16, 2015
My car needed to be checked due to the rattling that started happening when i would brake, they were prompt to respond and give and accurate quote on my car. Setting up an appointment is key and they had my car done in a few hours. My car feels good when I drive now. Thank you.
3/ 5stars
by  
on November 3, 2015
Decided to take my car in during the morning expecting to get my car back at a reasonable time during the day...dropped it off because I didn't want to sit around and wait...BIG MISTAKE! My car didn't get worked on until later in the day, it wasn't a priority apparently because I wasn't waiting around for it. By the time I went to check up on it , most work wasn't done yet. Finally got my car back after closing hours. Noticed that my hood was dented at the hinge so my hood doesn't close completely all the way down now after my visit to Firestone .
5/ 5stars
by  
on October 6, 2015
I was out of state and had my car towed here on the advice of a friend. I was nervous as I had seen google reviews which weren't the best. All I can say is that I was thoroughly impressed with Julio and Marco. Amazing level of service, and great communication made for a wonderful experience. I had to leave my car for an extended period of time due to complications with my travel and they were so kind and accommodating. I couldn't have been happier. I also felt that my bill was more than fair. I would highly recommend this buisness!
5/ 5stars
by  
on October 5, 2015
I made an appointment over the phone, which was a quick, pain free process. I went in on a Saturday morning to get my oil changed and they were very professional and took great care of my car. The service was quick and they looked over the car to check for anything out of order. My battery was loose and they tightened it for me which was very nice. The staff is very friendly, too. Thanks!
4/ 5stars
by  
on September 29, 2015
The service experience was great except for one issue, I noticed that my chrome rim from maker was damage by your tire equipment your employee used. A photo shot shows the damage.
5/ 5stars
by  
on August 24, 2015
Replaced my Interstate Battery with a new one in 30 minutes. Service Advisor Jonathan was very informative.
4/ 5stars
by  
on August 22, 2015
A couple of weeks ago, i took my wifes car in for service, the team that was there that Saturday, just hit it out of the ballpark, going the extra mile to make sure our service experience was great all around. I will definitelly be going back!
1/ 5stars
by  
on August 8, 2015
Had 4 tires and a alignment put on. Once I got the car back noticed a huge tooling mark on one of the wheels. Make sure you stay with the car or watch very very closely!!!
4/ 5stars
by  
on July 6, 2015
I broke down on my way back to Arizona and Jonathan helped me get back on the road with my family. He was very helpfull and didn't try to add any extras. Thanks Jonathan.
4/ 5stars
by  
on July 6, 2015
Went in after my cars check engine light came on, and 30 minutes later it stalled at a red light, I decided whatever was going on with it needed fixed asap. I looked into it online and found similar complaints from owners of the same make, model, and year vehicle as I had (sensor issue). Firestone was the only shop open (Sunday) so despite concerns about about price I went. The work was not routine (oil, tires, exc.) and it took a bit longer than I anticipated, but the crew was very trustworthy, suggested a diagnosis to verify the source of the issue so we knew we were fixing the right thing (which I did), although they didn't get it fixed that day since they had one person to do the inspections, they assured me it could be diagnosed and fixed the next day, even without a set appointment, which it was, they even caught another issue which I was able to have fixed at the same time (broken engine mount). I've had sloppy work done on my car before, but NOT here, I will be returning to Firestone for all my cars future maintenance needs!
5/ 5stars
by  
on July 5, 2015
My friend referred me to firestone long time ago. Now I decided to went for alignment. Great service with friendly personnel.
5/ 5stars
by  
on June 25, 2015
It was my first time coming to firestone. Jonathan was very professional and went above and beyond in helping me out. I will be coming back.
5/ 5stars
by  
on June 24, 2015
great customer service I will gladly go back and recommend my famililies
5/ 5stars
by  
on June 20, 2015
Firestone quickly got my car into the stall to install the tires and do the lifetime alignment. The car rides straight as an arrow. The service personnel had to hunt down the wheel lock key, but luckily it was found. The manager and service personnel are professional and friendly. This is my go to place for my vehicles' tire needs!
5/ 5stars
by  
on May 20, 2015
I had a great excellent at this location. They were friendly and got me in and out quickly.
5/ 5stars
by  
on April 27, 2015
I really good for the service good customer service
5/ 5stars
by  
on February 6, 2015
Julio and Edgar are exceptional. i've been going to this center for over 20 years.
5/ 5stars
by  
on February 6, 2015
My car feels great with new tires and I am happy with my purchase. Thanks for the great service.
5/ 5stars
by  
on February 4, 2015
I have always received fast and professional service at the Firestone shop, in Chula Vista Ca
5/ 5stars
by  
on February 4, 2015
I have been going there for approximately 4+ years and they always treated me well and have great customer service.
5/ 5stars
by  
on February 2, 2015
I recommend go to preventive services at Firestone. They are Very good.
5/ 5stars
by  
on February 2, 2015
I needed help immediately and was able to lean on the Firestone team. They knew what I needed and got me back on the road very quickly.
5/ 5stars
by  
on February 2, 2015
I have brought several vehicles for tires and minor service and was very satisfied.
5/ 5stars
by  
on February 2, 2015
I use them for all my car services. Love your service.
5/ 5stars
by  
on January 26, 2015
My service with you guy's was great. Would tell all my family and friends about you guy's. So just want to thank's.
5/ 5stars
by  
on January 24, 2015
Overall, was provided with courteous service when I pulled up and was greeted with great customer care even until I left the parking lot with new tires.
4/ 5stars
by  
on January 23, 2015
It was a long wait but not complaining ...........
5/ 5stars
by  
on January 23, 2015
Julio is a superb manager. He discussed my timing belt replacement, routine oil change and brake repair issues with me in a very knowledgeable manner. He is very friendly and courteous.
1/ 5stars
by  
on January 23, 2015
I always take my car early in the day to do the alignment, balance and rotation. I'm giving a time to pick up the car but then I'm told a different time. Finally a get a call to pick up the car when the shop is closing. I call an average of 4 times to get an update and I'm told that the car is not ready.
5/ 5stars
by  
on January 22, 2015
Been going here for years. I know that Julio and Edgar will always take great care of my car.
5/ 5stars
by  
on January 22, 2015
On December 26, 2014 had total brakes work done and tires at Chula Vista CA, Firestone branch and the customer services was more than excellent. Thank you all the employees make a wonderful job!!!

Browse Nearby Firestone Complete Auto Care Locations