Car Repairs And Tires At 2120 Winchester Blvd From Your Campbell Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 2120 Winchester Blvd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2120 Winchester Blvd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #598763 Managed by Justin Sweet

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/04 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine lights, wipers, hoses, and more. Additionally, our team believes in giving you the best service possible, all at great prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or book your appointment online or by phone.

    Browse Great Discounts On Tires Today.

    Learn More About Our Different Services

    With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (4.1 of 5) - 24 Reviews
    5/ 5stars
    by  
    on July 2, 2017
    The Campbell Firestone is hands down an excellent place to get car services done right . Cheers, V
    5/ 5stars
    by  
    on July 2, 2017
    Fixed the problem. And made sure that it was done right. Have a Great 4th of July . Thx Firestone team, V
    5/ 5stars
    by  
    on February 9, 2017
    Extremely nice welcoming environment ! They finished my car before the expected time!!
    1/ 5stars
    by  
    on December 11, 2016
    Did not honor the warrranty on the battery had to buy another. Real bummer!!! The paperwork said free battery if not working after 4 years. Almost 4 years to the day. They said sorry buy a new one we are just a contractor we do not honor that! REALLY?
    5/ 5stars
    by  
    on December 23, 2015
    The mechanic did the inspection & explained all the issues in the vehicle.
    4/ 5stars
    by  
    on December 14, 2015
    Took my 2006 TSX to have the alternator replaced. Received car back the same day, but the idle was rough. Took car back and we discussed, let the car's computer update. I read online how to do and performed. Idle problem solved! But the next day the "check charging system light was coming on intermittently. I took the car back and was diagnosed as a bad replacment alternator. Alternator replaced and after 1 week everything still good!
    5/ 5stars
    by  
    on December 8, 2015
    i been following jose reyna because he provides great customer service and gets the job done right the first time
    5/ 5stars
    by  
    on October 13, 2015
    Roy and his team were great from the second I walked in the door. They greeted me with a warm welcome and told me they will be with me as soon as they were finished with the customer they were currently helping. I was just taking my car in for a routine oil change and the service I got was exceptional. They contacted me when my car was ready and when I arrived, they had all the paperwork & my keys ready. I just moved to this area and they were so helpful that they even recommended & suggested some local restaurants. Overall a great experience and I will be back.
    5/ 5stars
    by  
    on October 5, 2015
    I needed a battery replacement, and I called up Firestone, and agent Jose scheduled me same day, on a "Saturday". I went in and within 20 mins the mechanic changed my battery I was really pleasantly surprised as I thought I will have to wait at least 2hours, like most places. Wonderful experience and the price was great compared to the Chevy dealer and other places I called.
    2/ 5stars
    on September 29, 2015
    I recently went and had my 2 rear tires replaced. The manager helped me pick out the tires and was very helpful and knowledgeable. I expressed to him I was on a tight schedule and didn't have much time to spare. When I came to pick up my vehicle, he said I should get an oil change, since my car was blocked in by their delivery truck and the wait would be the same. As far as the tires go, I was expecting for new tires to look new, these looked as if I had gone 4 wheeling. I also had chrome valve caps, and they were replaced by standard plastic ones.
    5/ 5stars
    by  
    on July 15, 2015
    I had an unexpected alternator problem while on the road. While looking for another company, I saw the Firestone sign and decided to see if they could help. As soon as I spoke with the store manager, I realized my problem was under control. The shop was very busy and it took quite a while to finish the job, but -- the team, as far as I could tell, did their absolute best to NOT let anyone down. Kudos to the team in Campbell, CA. (Winchester Street).
    4/ 5stars
    by  
    on July 7, 2015
    good service, but still have improve space. although I had a appointment, I waited 2 hours.... too long...
    5/ 5stars
    by  
    on June 27, 2015
    I went in without an appointment, but they still got me in and out as soon as possible. They were super helpful answering all of my questions even when they were not totally relevant.
    1/ 5stars
    by  
    on June 24, 2015
    My review is for an alignment. In the end the alignment took over 3 weeks to complete. I dropped of the car for the alignment (with an appointment) at 9AM. I was called and told it was done at 3PM. I got back to Firestone, the said no problems, paid, and went home. When I got home, I took a moment to look at the detail sheet where it shows the alignment measurements, before and after. They were the same! I was extremely mad and drove back to Firestone. They immediately shuffled me off to a service guy who said "Oh yeah, we didn't do anything, we don't have the right shims, we had to order them. You'll have to bring the car back." Why didn't they tell me that? Why did they keep my car all day and not do anything? Why did they charge me? I got no answers. I realized I was talking to very unhelpful people, so I left, with the promise that they would call me in a couple of days when the shims came in. Well, after a week and a couple of days, I called them. The guy said "huh, let me look into it and call you right back." Right back meant 2 days later, only to tell me the shims will take a few more days. Finally when the shims came in, and they called me. The guy told me that I would have to leave the car all day. I got mad and said an alignment shouldn't take more than an hour, and I'd like an appointment. The guy basically said I didn't know what I was talking about (I do) and even with an appointment it would take all day. I made the first available appointment for 10AM. I figured the appointment was meaningless and dropped the car off at 7:30AM. It was finished by 10:30. I asked for the alignment details, like before, but all they could give me was a blurry camera phone picture of the alignment screen, because they said their machine kept crashing. Yes, the car was aligned in the end, but the process took 3 weeks and was NOT a pleasant experience.
    5/ 5stars
    by  
    on June 19, 2015
    Traveling through and needed an alignment, the tech and the manager got my vehicle in quickly and I was very pleased. Definitely a customer that would return again and refer others.
    3/ 5stars
    by  
    on June 13, 2015
    I was happy with the outcome. My alignment worked. But I was disappointed I was asked to bring in my car early, I agreed, and it took almost three hours to fix. No call to say they were running behind.
    4/ 5stars
    by  
    on May 30, 2015
    I had several services done along with the lifetime alignment
    3/ 5stars
    by  
    on April 27, 2015
    The customer service, from the phone call to the in store service was excellent. Very friendly and helpful and gave me options, they didn't just try to give me the most expensive options and offered advice for future services that I needed and was patient. The only issue I had was the wait, they either need to hire more people or not go above their means in over booking clients. but, it was quality care and I thought for a fair price.
    5/ 5stars
    by  
    on April 4, 2015
    We brought our 9 year old car in two days ago for what I thought was going to be a simple tire rotation, balance and alignment. To our surprise, much more work needed to be done. I'd like to give a shout out to Roy who delivered the news in such a professional and personable way, that it really eased the sting of the large bill that was coming. His customer service skills are outstanding! What an asset to have him on the front end helping customers. Great job Roy! Mary & Phil
    5/ 5stars
    by  
    on February 3, 2015
    SERVICE WAS GREAT AND I FEEL STAFF IS ALWAYS HONEST WITH ME AND THEY DON'T TRY AND SELL ME SOMETHING I DON'T NEED!!
    5/ 5stars
    by  
    on February 3, 2015
    I dropped my car off without an appointment for an alignment, rotate and balance. They got it done in a few hours and I was on my way. I thought I would have to leave it for the whole day but they were quick.
    5/ 5stars
    by  
    on February 2, 2015
    Everytime we take our 2005 Ford Focus to firestone, we get good service. Schedule the service in the morning, and done by noon time.
    5/ 5stars
    by  
    on January 27, 2015
    I always go to Firestone when I needed new tires, also when my van is due for tire rotation, balance & alignment! They also do a great joy!
    1/ 5stars
    by  
    on January 23, 2015
    The brakes wore unevenly and wore out prematurely. When investigating why, discovered one of two bolts that hold the caliper in place had been stripped. Firestone either striped the bolt or failed to notice it was stripped, as the bolt doesn't get stripped driving down the road.

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