Car Repairs And Tires At 3925 W Walnut St From Your Rogers Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 3925 W Walnut St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

3925 W Walnut St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #285435 Managed by Blake Yount

HOLIDAY HOURS

Please note our hours for July 4th

  • 07/04 Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians will give your car a free courtesy check. We'll inspect fluid levels, steering, hoses, and more. Additionally, we're devoted to providing the best auto repair possible at unbeatable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or book your appointment online or by phone.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (4.1 of 5) - 34 Reviews
    5/ 5stars
    by  
    on July 12, 2017
    I highly recommend FS for all your automotive needs. I take my car and my family takes theirs here. They are always friendly and the service has always met our expectations. Three family members recently bought tires here also. The best price and we're scheduled in quickly. Great place!
    5/ 5stars
    by  
    on March 21, 2017
    the sales persons are super friendly. The advises they gave saved me some money. I strongly recommend to go to this store.
    1/ 5stars
    by  
    on March 11, 2017
    Took our truck in for routine maintenance. The service writer did not pay close attention to the work requested, thus not all the work was completed the first time. They wrote on our invoice that we 'declined' new wiper blade--WRONG--we even brought in the coupon for a reduced price on the blades. They did not check the spare tire when they did a rotate and balance. When we questioned them, they said it was up to the customer to tell them to include the spare tire. I thought the technician was the 'expert' not the customer. We had a problem with one tire, and instead of coming and informing us of what they found when they were working on the vehicle, they came and casually said 'the rim is bent' after they were "finished" with the vehicle. We had to request they take the bent rim off, and replace it with the spare.(This wheel problem was one of the main issues we were seeking attention for.) We also requested the front end be aligned. We are not confident that this was done (based on the breivity of the time the truck was back in the shop for this). Considering all our previous Firestone service experiences, this was by far the worst experience we've had at Firestone. We definitely will NOT be returning to that location.
    5/ 5stars
    by  
    on February 19, 2017
    My 2013 Jeep came out of the shop driving and performing like new. The Service Advisors were friendly and extremely knowledgeable. The Tech covered every detail and pointed out a minor issue that would need attention at a later date. I was shocked how well my Jeep drove on the way home, it put a smile on my face. Thanks guys!
    1/ 5stars
    on December 27, 2016
    It took way too long for a simple oil change, at least an hour, and the price was ridiculous. I will NOT be going back to Firestone. Would have been cheaper and faster to go to the dealership or practically anywhere else.
    4/ 5stars
    by  
    on July 20, 2016
    I went near closing time and needed a new tire to match my other Firestone Destination A/T they were very friendly and fast service. Have nothing but good things to say about this location!!!
    1/ 5stars
    by  
    on May 20, 2016
    worst experience ,went for a engine oil change ,oil pressure and engine light came on the same day after oil change.
    5/ 5stars
    by  
    on May 11, 2016
    My tire started going flat around 6:30 PM, and I made it in just before closing. They stayed late to fix my flat and get me on my way. Great customer service!
    3/ 5stars
    by  
    on December 17, 2015
    They replaced tire pressure sensor and it corrected warning lights on dash. In a few days it came on again. We returned it and they fixed it again. Hopefully it will stay fixed this time. They were very nice and courteous.
    4/ 5stars
    by  
    on December 6, 2015
    It is sad that I asked my salesman if there were any specials now or soon on the tires he recommended (Firestone Destination). He said no. Then today I get your coupon for buy three-get one free. I would have bought three if one was free. Money is tight and I needed four but decided the other two would have to wait a while. VERY DISAPPOINTING!!!
    5/ 5stars
    by  
    on November 10, 2015
    Fixed the problem and made a few recommendations. SUV is running great now.
    5/ 5stars
    by  
    on October 27, 2015
    Took my vehicle in without an appointment and they were able to fit me in and fix it that day
    3/ 5stars
    by  
    on September 22, 2015
    They were nice and helpful, but I and my family were there for two and a half hours just to get two new tires! Thought that was a little long!
    4/ 5stars
    by  
    on September 10, 2015
    I went there for oil change and they did very good job. Only thing is it took close to 1 1/2 hour.
    5/ 5stars
    by  
    on August 7, 2015
    I had a flat tire that was ruined and so needed to get a new one. I had bought my new tires about 18 months ago and still had some warranty on them. I was told it might take about an hour because the store was very busy. Well, the new tire was put on in less than 30 minutes and I was very impressed!
    1/ 5stars
    by  
    on August 6, 2015
    Went in for a tire replacement in the rear tires and somehow when it was done my front wheel allignment was way off. Did not even bother to go back and complain. Went straight to my dealership and got it taken care of. Never had issues with my car allignment.
    5/ 5stars
    by  
    on August 6, 2015
    Got me in and out fast everything was great I'll be back
    5/ 5stars
    by  
    on August 6, 2015
    This was a Great Place! I Just wish I would of know about them sooner! Instead of wasting my money at all the other places.
    5/ 5stars
    by  
    on July 16, 2015
    GUYS ARE VERY FRIENDLY, STRAIGHT UP SERVICE KEEPING ME INFORMED ON PROGRESS, REPAIRS WERE DONE RIGHT THE FIRST TIME. GREAT STORE
    5/ 5stars
    by  
    on June 20, 2015
    Received a call after dropping off my car. Instead of being informed that I needed additional repairs, I was told that I DIDN'T need a new water pump and that the total service bill would be reduced accordingly. Refreshing to see an honest approach to auto repair.
    5/ 5stars
    by  
    on June 14, 2015
    from the moment I entered the shop I felt comfortable and well care about. the service representative at the desk was very friendly and respectful. The service rendered was expedient and inexpensive.
    5/ 5stars
    by  
    on June 13, 2015
    I used multiple times per year. Always great service.
    5/ 5stars
    by  
    on April 23, 2015
    Went to get tires and found out that you do other services as well so I had my tranny fluid changed too thank you
    5/ 5stars
    by  
    on April 23, 2015
    I went in for tires and found out you guys did tranny service and had that done too.the guys there was great thank you
    5/ 5stars
    by  
    on March 13, 2015
    We have been Firestone customers for several years. We recently had brake and shock replacement which required extensive assessment. The mechanic explained the repairs in understandable terms and offered options when available. We have never been disappointed with Firestone's service. The personnel are friendly and we really appreciate the 6-months-same-as-cash financing.
    5/ 5stars
    by  
    on February 27, 2015
    Every time I have used Firestone, they are always nice & friendly. They are honest in their assessments. I appreciate the hours they are open!
    4/ 5stars
    by  
    on February 26, 2015
    I am happy with the service provided. Its been a week now.
    3/ 5stars
    by  
    on February 25, 2015
    Their original quote was about $1000. I complained that this seemed very high. They then came back with slightly more than $800. I had a coupon that they applied and got it even lower. Since then I priced the same service at a local auto repair shop for over $100 less than what I ended up paying. I think they do good work but are over priced.
    5/ 5stars
    by  
    on February 5, 2015
    I bought 4 new tires. The check-in service was quick, friendly, helpful. The replacing of 4 new tires was done in a very reasonable amount of time. The cost was very good. I have praise and no complaints.
    5/ 5stars
    by  
    on February 5, 2015
    I know when I go to Firestone they will do the job correctly and stand behind all there work! Firestone keeps my 4 autos on the road, safe and dependable.
    5/ 5stars
    by  
    on February 3, 2015
    I get free rotation with the tire insurance when i purchased my new tires.. I was in and out of the shop on a Friday in 30 min.
    5/ 5stars
    by  
    on January 25, 2015
    Great service, car care, and customer service with an affordable 6 mo no interest plan...always!
    5/ 5stars
    by  
    on January 24, 2015
    Very happy with the service. Been firestone customer now for over 20 years and never go anywhere else. Rogers location is great, especially Cameron.
    1/ 5stars
    by  
    on January 23, 2015
    I carried my new Jeep Cherokee in for replacement of a damaged tire. When it was returned to me the vehicle monitor still showed that tire out of service. I was told that after 20 miles or so the correct info would show up. After 100 miles I returned to Firestone because the tire pressure on that tire was still not reported. The technician told me it was just a matter of adjusting the pressure a little. Still didn't work. No one at Firestone ever dismounted the tire to see what was going on. I finally I took my Cherokee to the Jeep dealer whose tech dismounted the tire and discovered that the Firestone folks had broken the sensor. Bottom line: The sensor is still on backorder and I will take the bus before I will buy something at Firestone again.

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