Car Tires And Services At 400 W 5Th Ave: Firestone Complete Auto Care In Pine Bluff

Come in to your nearest Firestone Complete Auto Care at 400 W 5Th Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

400 W 5Th Ave
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #4928 Managed by Robert Minnick

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our auto care teammates will take a look for free with our courtesy check. We'll check tires, steering, hoses, and more. Additionally, our team believes in providing the best auto repair possible at unbeatable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    Discover Our Range of Auto Repair Services

    With 90 years in the car care service industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we work to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

    Customer Reviews

    (4.2 of 5) - 25 Reviews
    5/ 5stars
    by  
    on April 13, 2017
    If you ever visit the Pine Bluff store, make sure you let LaShonda assist you. She was so helpful. Even though she had to explain a few things to me more than once, she kept a good attitude and a smile. Very friendly. She helped me with the discounts available and made sure I had necessary paperwork to get the discounts. All around good experience. Thanks Shonda!
    1/ 5stars
    by  
    on January 1, 2017
    It took over 3 hours for an oil change and a basic 4 tire rotation. Thinking that's just a little...too long.
    5/ 5stars
    by  
    on September 16, 2016
    With the exception of not having enough of the tires I like, everything about my experience was GREAT! I'm going back next week to get my other two tires because I trust LaShonda, Service Advisor, and Lee, technician. They were honest with me from the beginning.
    2/ 5stars
    by  
    on August 5, 2016
    I had new tires put on my vehicle on 8/4/16. After a nearly 2 hour wait, I paid what was due and left the business. Later in the day, I noticed that my tire pressure sensor indicated low tire pressure. When I checked the tire, I noticed that my 2 week old rim was scuffed. I took the car back the following day and told the manager about my problem. After another over 2 hour wait, the tire pressure issue was addressed with no mention of the issue with my rim. Before leaving, I asked the manager on site to address the complaint with my rim after it became apparent that he had no intention of addressing my concern. He told me that the rim could not have been damaged there and that his machine could not have done the damage to my rim. There was no apology issued, just a general lack of concern and a basic dismissal. I had been putting air in the old tire almost daily prior to to getting the new tires; therefore, had the rim been damaged, I would have seen it. I know that there was no damage to the rim prior to going to Firestone. The customer service at this location was less than acceptable. This will be my last visit.
    5/ 5stars
    by  
    on June 16, 2016
    The young man was very polite and well manner
    5/ 5stars
    by  
    on November 29, 2015
    I was very pleased with my whole experiment that day I went.
    5/ 5stars
    by  
    on November 20, 2015
    I was very pleased with the workers they was very friendly and professional
    4/ 5stars
    by  
    on November 14, 2015
    I informed the guy what kind of brakes I wanted and he assured me that they would be put on vehicle. After looking at my receipt, they put the wrong ones on. I didn't ask them to change them for the simple fact I have lifetime warranty he said but we will see.
    2/ 5stars
    by  
    on November 9, 2015
    I brought a truck with a spare needing to be replaced. The personnell showed a lot of ingenuity and persistence in getting the tire out of a difficult location in which the tire wench was stuck. I had asked that the tires be rotated in a 5 fire rotation on that date (November 22) and it was not done. After a wait of 3 hours of which a lot of effort was made removing the spare, however, the tires had not been rotated when it came time to leave and the tools needed to do the job had been locked up. So, I called on November 6 and asked if the tires could be rotated. I was told, yes. I then said, I needed to be at a meeting at 6. I was told come in and it would be done in time for the meeting. I asked if 4 pm was ok and the answer was yes and that I would be on time for my meeting. I brought the truck in at 4 and by 5:30 pm the tires had not been rotated. I asked for my keys and said I needed to go. I also told the person at the desk that I had been promised the tires would be rotated in time for my meeting. I was told "I was next in line" so I waited another ten minutes and the truck had not been moved. At that time, I asked for the keys and left. There was no unpleasantness from anyone. The job just wasn't done as promised.
    4/ 5stars
    by  
    on October 25, 2015
    Glad I used them I could tell the difference in my vehicle as soon as I drove off the parking lot.
    4/ 5stars
    by  
    on October 4, 2015
    Firestone ended up being cheaper than TireRack for the same tires installed. The people working were nice and courteous. The guy told me it would be about 1.25 hours for my care to be ready - it took over 2.
    3/ 5stars
    by  
    on July 1, 2015
    The service of the tires being mounted in my vehicle was great, but it took 2 hrs to complete and at no time was I ever given an update on the progress.just left to sit there and wonder how long is this going to take. I was approached once only to be told I have cracks in my drive belt. Which when I and another employee checked this there were no cracks to be seen. I felt as if I was being trick into another maintenance job other than the tires. But the tires were good and less expensive than anyone in town. So good tires lack luster customer care.
    5/ 5stars
    by  
    on May 26, 2015
    I had a new set of tires mounted. They worked quickly. I had an alignment and oil change too.
    4/ 5stars
    by  
    on May 22, 2015
    They do a great job. The wait is just long because they are always busy.
    5/ 5stars
    by  
    on May 21, 2015
    I used them a week ago and Kris McCormick the store manger went out of his way to explain what was wrong with my vehicle and what his mechanic was doing to correct my issue with my vehicle. I have never had such great service before in Pine Bluff. The manager needs to be applauded along with his mechanic who worked on my car. I will be a continued customer and even applied for a store credit credit that day.
    5/ 5stars
    by  
    on February 26, 2015
    Exceeding expectation, and was super quick with getting my vehicle in perfect condition!
    5/ 5stars
    by  
    on February 26, 2015
    I recently had my oil changed here and the manager went above and beyond giving me information on my car and a couple of things I need to get fixed. Great service and very polite!
    5/ 5stars
    by  
    on February 26, 2015
    Friendly personal, quick service, will return. Knew a lot about my situation.
    4/ 5stars
    by  
    on February 9, 2015
    Good service all around. Dropped car off and they let me know when it was ready to be picked up,
    5/ 5stars
    by  
    on February 9, 2015
    I used them last week and the service was great. I will return
    5/ 5stars
    by  
    on February 5, 2015
    I used Firestone for my oil change and they were awesome
    1/ 5stars
    by  
    on February 3, 2015
    I used them and not very happy! with the out come of the results, I lost in this situation
    5/ 5stars
    by  
    on February 2, 2015
    I use them for all my oil and tire needs. If something else is found to be in need of repair I feel they are honest and not trying to get over on the customer. I pray this continues. It matters. Honesty and great customer service still pays big. Continue to keep it real and honest Firestone your business will prosper.
    5/ 5stars
    by  
    on January 27, 2015
    Smart mechanics and easy to explain issues. Very detaled.
    5/ 5stars
    by  
    on January 26, 2015
    The service at the Pine Bluff, Arkansas location to date has been excellent.

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