Car Tires And Services At 7426 Cantrell Rd: Firestone Complete Auto Care In Little Rock

Come in to your nearest Firestone Complete Auto Care at 7426 Cantrell Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

7426 Cantrell Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #14842 Managed by Kris Mccormick

HOLIDAY HOURS

Please note our hours for Easter

  • 04/16 Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll inspect oil level, steering, belts, and more. Plus, our team believes in offering the most consistent service on the market, at unbeatable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or schedule an appointment by phone or online.

    Find Great Deals On Tires For Your Car.

    We Cover Every Area Of Auto Repair

    With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (4.0 of 5) - 28 Reviews
    5/ 5stars
    by  
    on April 20, 2017
    The guys at this shop were absolutely amazing, and took on trying to find out to what was causing the issues with my car as a personal challenge and did everything they could to fix what was wrong. Maurice was amazing and more or less rebuilt my entire cooling system, Chris and Al also did what they could as the cost started to go higher.
    5/ 5stars
    by  
    on October 8, 2016
    Visiting in town and needed an oil change and tire rotation. Called around to find someone to do it on a Friday Afternoon, remembered the last time I was in Little Rock had gone to this location for a new alternator and was treated fairly and received prompt service. Called ahead and when I arrived I was greeted by a very friendly and helpful service advisor, she answered my questions and got the process going. The work was completed to my satisfaction and I was on the road in an hour. Great team. Thanks
    5/ 5stars
    by  
    on August 6, 2016
    Needed tires and chose this location because it was close to my home. So glad I did. The staff was great - explained everything. Waiting area was clean and pleasant. Wait was less than I expected. I will go back.
    5/ 5stars
    by  
    on August 5, 2016
    Kris McCormick, the store manager, checked me in, and was super courteous, and I observed being quite friendly with other customers too! Floyd, my technician was equally proficient in both his job of fixing a squeaky front brake problem, and adjusting them as well. He communicated with me in a kind-hearted manner as well! I liked the atmosphere in the showroom too, and was able to be on-line and do some internet business while I waited for my car. I usually go to Starbucks, but this time due to the friendly vibes in the store, remained at Firestone. I love Firestone since I travel a lot, and its great to know that all the Firestones have my records easily accessible to them in my database.
    5/ 5stars
    by  
    on June 7, 2016
    The Firestone stores in Little Rock have always given me good service, but today the service advisor at the Chenal location went above and beyond the call of duty. I called him after 5 p.m. desperate for a new battery for my dead car; two other stores had already turned me away. He did not have the battery in stock, but he found a nearby auto parts store that did! He got them to bring him the battery, and half an hour later, I had a new battery in my car and was safely back on the road. His kind attitude, efficiency, and problem-solving skills will bring me back to Firestone again and again.
    5/ 5stars
    by  
    on May 16, 2016
    Kris McCormick is awesome. He just so happened to be the same person that use to help me at the Pine Bluff location. He always makes my visit a good one. Thank you again for going above and beyond to provide great customer service. Jadon was my technician and he got me in and out. Thank you for working in a timely manner to get everything done. You guys are greatly appreciated. I'll be back soon.
    3/ 5stars
    by  
    on December 14, 2015
    Service was good and fast, but I was surprised when I was charged "labor" to replace my blinker lightbulb. My usual place does it as a courtesy and just charges for the part. Not a good way to build customer loyalty.
    1/ 5stars
    by  
    on December 12, 2015
    Mechanic said front end needed alignment showing me pictures of measurements taken. I said i had it aligned 2 days prior, he said they would take care of it & didn't charge me. Back at previous service center, mechanic said fs folks just had to turn steering wheel to get the of numbers they showed me and said there was no way that firestone had aligned it & explained how he could tell. I won't trust them again with my auto.
    4/ 5stars
    by  
    on December 9, 2015
    The service was quick. I was in and out within an hour.
    1/ 5stars
    by  
    on November 30, 2015
    Brought car in with ABS and brake light flashing on board intermittently. Still happening. Now, my brakes squeak loudly when backing up. I am afraid to take it back to them now to fix the problem... because they will keep finding other issues to resolve and that I need to pay for. I went to North little rock location 2 weeks prior and they said i needed tires, purchased tires and before I got home....light were flashing. I have had such great relationship with the Firestone team in Duluth, GA that I expected the same thing in little rock.....they would have an initial diagnosis and would provide details on the actual findings, usually resulting a resolution of the issue and sometimes cost reduction.
    3/ 5stars
    by  
    on November 22, 2015
    When they find out you have a Firestone credit card they make sure and charge right up to the limit. Last went with a flat I wanted to ask a question and they completely ignored me. It has been awhile but one Saturday I sat there knitting for 5 hours before they finally told me there was nothing they could do to fix my car. They can act like they want because they are pretty much all there is except the dealership or a shade tree mechanic
    3/ 5stars
    by  
    on October 20, 2015
    I went to two different locations, because at the first location the counter person treated me like he thought all women were stupid. My request was not done and had to ask for tire. Second location was much better and service fast friendly and seemed more knowledgeable.
    5/ 5stars
    by  
    on October 5, 2015
    Changed oil and filters. Went the extra mile to make sure my vehicle was in good condition.
    5/ 5stars
    by  
    on July 17, 2015
    I can't begin to explain how pleased we were was to work with Al. In the midst of a season where the team was clearly extremely busy - he was patient and trustworthy. Car issues are something that we all encounter... But we don't always get the chance to encounter someone who is skilled, honest, and an efficient leader in getting you back on the road in a timely manner. Great job, Al. Great job, team! Thank you so much!
    5/ 5stars
    by  
    on April 10, 2015
    My daughter needed new brake pads and they were able to get her car in and out quickly--and no more noises coming from the brakes!
    4/ 5stars
    by  
    on March 2, 2015
    I have used Firestone almost exclusively for about 10 years now for my various autos, and am please that I have one place that has a total history of my vehicle in their computer data base. {Vehicles, still in the system, no longer owned by me need to be deleted though!}
    5/ 5stars
    by  
    on February 28, 2015
    The only place for the whole family's auto care. Great Service, Reasonable Pricing. Friendly Staff!
    2/ 5stars
    by  
    on February 28, 2015
    There is a worker who had a Cold or the Flu when the new store (beautiful and well laid out) on Cantrell Road opened last year. Anyone could tell he wasn't feeling well and that he should have stayed home in bed. His manner was short, abrupt, loud, and seemed to not care about satisfying customers. I have been in the store a number of times since the first visit and I try to avoid being helped by this person. My partner is an expert at customer service and she agrees with me on how this person lacks customer service skills. My partner and I have used Firestone service and tires for many years and plan to continue to do so. But, there are plenty of other stores in this area and I think we may have to start using another store for services.
    5/ 5stars
    by  
    on February 28, 2015
    The service at Firestone is without question one of the best experiences as a consumer and they are the automotive companY for my family and I.
    4/ 5stars
    by  
    on February 27, 2015
    First time I used this particular location. I was pleased as how I was treated and the prices/time were reasonable. I'll be going back.
    5/ 5stars
    by  
    on February 25, 2015
    Very customer minded. Excellent service and very professional
    5/ 5stars
    by  
    on February 7, 2015
    They were capable of addressing my vehicle's needs and very helpful in explaining what work was needed.
    5/ 5stars
    by  
    on February 3, 2015
    Great job diagnosis the problem gave us our option and we decided
    3/ 5stars
    by  
    on February 2, 2015
    Called to get appointment for oil change. Was asked if i wanted it " before" or " after" lunch. I stated that i wasnt doing anything at the present time(10:15), He said appointment would be 11:30. I arrived at 11:20, they did not get my car in until 12:05!! The mechanic walked out to the shop from the backroom(assume break room)!! Whats the point off having an appointment at a specific time ?? I was waiting in the waiting area for a total of an hour and fifteen minutes!!
    4/ 5stars
    by  
    on February 2, 2015
    I use Firestone for all my automotive need. Dependable! !!!
    3/ 5stars
    by  
    on January 25, 2015
    I went in to get a battery they had advertised for $89.99 and they told me the only battery they had was 149.99. I also had a 25% off coupon for I think $75 or more but couldn't use it because they said it was not for parts only service. Luckily I had a $10 coupon so that helped a little.
    1/ 5stars
    by  
    on January 23, 2015
    It was either September or October and I went for a tire rotation and oil change. I didn't get the type of oil I asked for and to do a inspection for leaks and other issues. I lost some oil from the oil pan due to the fact they didn't notice the pan needed a new gasket. So I went to a different auto repair company to fix the issue since they found the problem at first sight
    5/ 5stars
    by  
    on January 23, 2015
    Thank you for having so many locations. Had flat tire and able to get fixed very quickly.

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