Car Repairs And Tires At 11104 N Rodney Parham Rd From Your Little Rock Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 11104 N Rodney Parham Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

11104 N Rodney Parham Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #21865 Managed by Matthew Ives

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our auto care teammates will take a look for free with our courtesy check. We'll check fluid levels, steering, the battery, and more. Additionally, we're devoted to giving you the best service possible, all at reasonable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or schedule an appointment by phone or online.

    Find Great Deals On Tires For Your Car.

    We Cover Every Area Of Auto Repair

    With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.1 of 5) - 27 Reviews
    3/ 5stars
    by  
    on May 13, 2017
    Once my car was out of warranty, I realized I needn't go all the way to the dealership for service. They do more than tires at this Firestone location, so I have the oil changed, and they do service required every few thousand miles. This enables them to turn off the service light showing up on my dashboard. One note. I bought a set of four tires on a previous visit, and was awarded a gift card with that purchase, which I thought was very cool. However, it was two months before I received the card in the mail. The card turned out to be valid for a very, very short time, (especially after taking so long to arrive), and ended up being useless to me. I didn't realize there was a clock ticking with such a short expiration date. I feel like a fool, spending hundreds of dollars on a set of tires, and getting a ten dollar gift card that was almost expired by the time it arrived by mail. Don't expect their gift cards to mean much, and pay attention to the expiration date. I feel like a victim of a ruse. P Awarding a customer a gift card is a positive marketing tool. Having it be virtually useless because of the time constraints makes me reassess my positive feelings of doing business with Firestone. The guys there did a great job and had the car ready when promised. The gift card gimmick soured my experience.
    1/ 5stars
    by  
    on April 4, 2017
    Four different stories about the same issue, from store manager, tech, tires sales manager and general worker.
    5/ 5stars
    by  
    on January 1, 2017
    4/ 5stars
    by  
    on August 16, 2016
    They helped fix up my car and gave it an oil change
    5/ 5stars
    by  
    on June 3, 2016
    This Firestone is the best place to get what you need done , Done and correctly and in a timely manner , staff will work with you on what you need , the best place to go !!!!
    3/ 5stars
    by  
    on December 14, 2015
    I've been using Firestone for over 35 years for oil changes , tires etc and normally outside of scratches on my car the work I ask for was satisfactory; however, the last time I had 4 new tires put on my car I also purchased the warranty. Car drove great... Then I had to have one of the tires replaced- after the replacement the car made a terrible roar I called back & was told it was because of the new tire & this would eventually stop - it didn't, plus the car began shaking so bad when you would break - I called back - it was suggested I have the tires balanced -which I took in and had done( I assumed this was already done when the tire was replaced). I also had them rotated at some point - this went on for a year - finally I took it too the dealer - turns out Firestone order the wrong tire(SUV tire-I drive a car) when I brought this to their attention they did pay for a new tire to replace the wrong one they ordered- BUT I had to buy another tire because on my car you have to replace tires in pairs PLUS they put the new tires on the back instead of the front (front wheel drive) PLUSE I then had to replace the breaks because of the tire problem ( I did this with the dealer) like I said I've used Firestone for yrs but after this mess up & the lack of responsibility they showed me I won't be using them again - they should have paid for both tires & breaks - it was Firestone's fault it all went bad.
    2/ 5stars
    by  
    on December 13, 2015
    I was told all four tires were in stock. After the tires were dismounted from the wheels, was told they only had two available. Two old tires had to be reinstalled and I had to make a return trip for the other new tires. After I returned home from the second trip, I noticed the old wheel weights had not been removed and new weights were added to the outside of the wheels. They also do not know about mounting the mark (dot) on the tires opposite the valve stems.
    1/ 5stars
    by  
    on December 6, 2015
    Scheduled an appointment for Sunday at 9 am. Had the confirmation email with confirmation number, date, and time. Show up at 9 and told that they don't accept Sunday appointments! Said he could "work" me in. No thanks...I'll just take all of my business (service, tires) to someone that honors their word. Makes me wonder now about their level of service.
    5/ 5stars
    by  
    on November 29, 2015
    I was greeted and treated very professionally and was explained in detail of the service warranties available. I will be back in the future and refer anyone I know to this location
    5/ 5stars
    by  
    on November 24, 2015
    They got me in and out way earlier than expected. Great service by all staff. Brady works so hard in the office and does the best job!
    5/ 5stars
    by  
    on October 1, 2015
    I was a "walk in" for a battery issue. They said it would be 30 minutes and it was! Little did I know that my battery has been fading for months. A pleasant surprise was that my key fob hadn't been functioning for quite a while and now it is!
    5/ 5stars
    by  
    on September 18, 2015
    I'll never take my cars to another shop. These guys are awesome!
    5/ 5stars
    by  
    on August 6, 2015
    Ready in requested time. Met expectations Friendly employees
    3/ 5stars
    by  
    on July 9, 2015
    I used them 3 weeks ago and was a little disappointed.
    5/ 5stars
    by  
    on May 14, 2015
    I WENT THERE WITH A LEAKING TIRE. THEY FIXED IT FAST AND CHARGED A REASONABLE FEE. WE HAVE DEALT WITH THIS STORE FOR 6 YEARS. THEY ARE GOOD AND HONEST.
    5/ 5stars
    by  
    on February 26, 2015
    Why can't I get some lousy service at Firestone! I'll tell you why. The minute you walk through the door they ask, can I help you. Next, they make you feel at home by offering you a comfy couch or chair to sit on while they service your car. Finally, the biggest insult of all--they service your car just the way they said they would. Plus, their prices are comparable with other similar stores here in town. Oh, and one final thing; they are so nice you can't wait to come back and do it all over again.
    5/ 5stars
    by  
    on February 26, 2015
    My wife and I were on a date that we dont get to do often, having 3 kids at home. We made a stop before our dinner plans. When we came out I heard air leaking from a tire. I thought I was about to have to get dirty. It was 6:30pm on a Friday after all. I was going to try and drive to a garage at a gas station that I was hoping was still open when I drove right past a Firestone that was still open!!! I pulled in, was greeted with smiling faces. Two guys pulled my truck in, got us fixed, paid for, and gone in no time. We made our reservation time also. So glad for the extra hours they were open and help we received. I'll definately remember them in the future.
    5/ 5stars
    by  
    on February 4, 2015
    we have traded at the Firestone on Rodney Parham in Little Rock for 17 years. We find them knowledgeable, competitive and courteous. Have recommended them to our friends when asked where we take our automobiles for service.
    4/ 5stars
    by  
    on February 4, 2015
    Nice guys, took my car in twice, once to align it, once after I drove a couple of miles and looped back around to tell them that it was still pulling right. They took it straight back in with an apology. I left again with my steering wheel still cocked left to correct the pull, and was tired of being there for the day, so I just left with it...I'll take it back at some point to see if they can actually fix it. Checked all of my tires and all of the brakes, ball joints, struts, and every bushing we could think of was just replaced, so I'm pretty sure that it's in good shape. Just a little crooked.
    5/ 5stars
    by  
    on January 26, 2015
    I used them for my last oil change they were quick friendly and great prices! Recommend
    5/ 5stars
    by  
    on January 25, 2015
    Marty Carter and Grayland Watkins have always seen to it that I have had wonderful service! I trust them enough that I have sent my 19 year old daughter by the store for repairs while I was out of town. Due to the superior service I continue to tell allmy friends Firestone on Rodney Parham Road in Little Rock is the very best!
    1/ 5stars
    by  
    on January 25, 2015
    I would certainly not refwr this store to anyone. You ask them to do two simple things- oil change and tire rotation- and they only do one of those. The last time my wife took her car in they billed her for a service they did not perform
    5/ 5stars
    by  
    on January 24, 2015
    I had shopped several tire dealers in the Little Rock, Arkansas area and found the Firestone tire the best value for the price. The whole staff made my purchase a pleasure and I also acquired a credit card with Firestone.
    5/ 5stars
    by  
    on January 23, 2015
    I trust all of my cars to the Firestone Team and have never been disappointed. Since I started going there in 1995, I have encountered several well trained top quality associates that have given consistent service and peace of mind.
    5/ 5stars
    by  
    on January 23, 2015
    Due to past experiences at other Firestone locations in another state I was relunctant to try again but I am pleased to say that not all locations are the same. I have been using this location for over a year since relocating to Little Rock and have always been satisfied with the services rendered. This last visit was for a simple tire repair. Upon examination, no reason could be found for the loss of pressure. Still preventive steps were taken and no charge was incurred. Fair and honest service! I will continue as a satisfied customer.
    5/ 5stars
    by  
    on January 23, 2015
    They completed the service as advertised - good quick service completed on time.
    4/ 5stars
    by  
    on January 22, 2015
    Your team has serviced my cars for the seven years I've lived here. I totally trust them and am always satisfied with their work.

    Browse Nearby Firestone Complete Auto Care Locations