Car Tires And Services At 1006 W Main St: Firestone Complete Auto Care In Jacksonville

Come in to your nearest Firestone Complete Auto Care at 1006 W Main St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

1006 W Main St
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #5215 Managed by James White

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect lights, steering, hoses, and more. Additionally, our team believes in offering the most consistent service on the market, all at reasonable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (501) 205-1444.

    Browse Great Discounts On Tires Today.

    Learn More About Our Different Services

    With 90 years in the car care service industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

    Customer Reviews

    (4.2 of 5) - 25 Reviews
    5/ 5stars
    by  
    on April 11, 2017
    Great staff and service. My service was completed within the time that I was told, and I was even a few minutes late myself. I highly recommend this firestone service center.
    5/ 5stars
    by  
    on March 9, 2017
    5/ 5stars
    by  
    on March 2, 2017
    Chad and Itis knocked it out of the park. The professional, sincere, knowledgeable approach was exceptional customer service. All of my past experiences were avenged by such great service and customer appreciation. This crew is genuine thanks to you Chad and Itis for making me a very happy satisfied customer who will be returning to your location as long as you two are customer contacts.
    4/ 5stars
    by  
    on February 25, 2017
    There was a misunderstanding. I had an appointment at 10am and i asked if i could drop it off the evening before. I said i did not know my sons schedule but if possible i would try to drop it off but if not i would be there by 10am. I could not drop it off so i showed at 20 till 10. The manager said he was told i was going to drop it off and since i didn't, i had a 3 hour wsit before he could get to it. I explained the conversation and he called in a worker early and had me out at 11:20am. I think they did great resolving the mistske. I give a salute to the tesm.
    4/ 5stars
    by  
    on January 2, 2017
    Helpful and understanding people. Takes the time, and pays close attention to your needs.
    1/ 5stars
    by  
    on October 6, 2016
    Not a good location if you are female or male that is not knowledgeable of auto repairs. They seem to boost their sales on false reports of needed repairs and are overcharging. Bad treatment of senior citizens especially older women. I will not be going back.
    5/ 5stars
    by  
    on September 16, 2016
    Everyone is so friendly and helpful
    4/ 5stars
    by  
    on November 26, 2015
    Good service and a good price.I will be using them for future purchases.
    5/ 5stars
    by  
    on September 26, 2015
    I have had the misfortune of have a rash of flat tires of late. Each time the staff at Jacksonville Firestone have been great to work with, friendly & professional! Last visit I had a concern about a noise I was hearing & they checked that out at no charge!
    1/ 5stars
    by  
    on September 19, 2015
    9/16/15 i had a 8am appointment got there around ten minutes to the hour, went to the desk and the gentle couldn't find my appointment in the computer then he called a technician to check the computer and they discovered that Chad had piggyback my appointment schedule to my last appointment. Got that straight and the female tech took my truck into the stall. I was told it would be a couple of hours after they order the part (i was there for almost five hours ) they said the part was hard to put on. But when i left the service light wad still on my vehicle was running the same wires was left unconnected. We ended up goin to another shop. My grandson got the pictures we both are very unhappy with the botched up job that was done at firestone.
    4/ 5stars
    by  
    on September 12, 2015
    Jacksonville Firestone has always been helpful and ready to right any wrong. They also inform me of any up coming maintenance needs.
    5/ 5stars
    by  
    on August 6, 2015
    Very helpful and did exactly as I asked! Employees very professional.
    5/ 5stars
    by  
    on June 8, 2015
    Been using these guys for several years. They've always been very polite and helpful. In my last visit, they were able to squeeze me in for a tire mount/alignment despite how visibly busy they were. I appreciate that a lot. I normally do my own vehicle maintenance because I can ensure that the job gets done correctly. I don't have the proper equipment for doing tire mount/balance and alignments, so I'm fortunate to have found this particular Firestone to fulfill those requirements. Big props to the managers/employees that make that place great!
    2/ 5stars
    by  
    on April 20, 2015
    Service was fine,but don,t waste your time making an appointment.
    5/ 5stars
    by  
    on February 26, 2015
    Every time I come to Firestone (Jacksonville), the service is top notch. I have never had a bad experience. I can see why they have received Store of the Month time and time again. I will be recommending this store to everyone I know in the area.
    5/ 5stars
    by  
    on February 26, 2015
    I used this shop to ta (ke care of my oil changes and they did a wonderful job. They were friendly, fast (less than 30 minutes), and had good pricing, not to mention they accommodated my schedule by being open on Sunday.
    5/ 5stars
    by  
    on February 4, 2015
    I try to use this Firestone for all my service. I've never been unhappy with the service or the people.
    5/ 5stars
    by  
    on February 2, 2015
    I recently bought 4 tires , shocks and the lifetime alignment and tire hazard warranty. I'm a seasoned traveler and don't like problems, If I do happen to encounter one, the warranty plus the network can handle the problem almost anywhere across the nation.
    4/ 5stars
    by  
    on February 2, 2015
    Got a good deal on tires but they left a rear brake line loose and rubbing against a tire
    5/ 5stars
    by  
    on February 2, 2015
    Gave us a great deal on tires for my wife's vehicle. We had already replaced one tire a few weeks earlier (due to a puncture), and needed three more. The staff was able to accommodate that, and we got the sale price as well.
    5/ 5stars
    by  
    on February 2, 2015
    I received very professional and friendly service from the Jacksonville Firestone. Had a problem with my alighnment done at another shop where the camber was out of limits and couldn't be brought into range. The guys at Jacksonville did it no problem even though I had a camber kit with me. They could have installed the kit and charged me but didn't. Walked without a bill because I had lifetime adjustment on the car. Very happy indeed.
    5/ 5stars
    by  
    on January 25, 2015
    Needed a starter, they did the job quickly and professionally. I recommend them.
    1/ 5stars
    by  
    on January 25, 2015
    I used them before and the service was great! I think maybe management changed and so did the employees. It's just not the same and I don't like their service. I've went back several times to see if I would get better service and it seems to get worse.
    5/ 5stars
    by  
    on January 24, 2015
    I use the Jacksonville Firestone at minimum once per month. I was last there on January 24, 2014 (Today) to receive an oil change on one of my vehicles. As has always been the case over the past 20 plus years, Management is accommodating, courteous and friendly toward customers -- the technicians have been knowledgable, professional and, likewise, accomodating toward their customers/clients. I highly recommend THIS Firestone as opposed to some others (Like Pine Bluff).
    4/ 5stars
    by  
    on January 23, 2015
    Most service places are cold and rigid. These guys were pleasant, place was clean, and they worked efficiently. Coffee could have been better.

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