Firestone Complete Auto Care: Your Source For Tires And Repairs At 4901 Rogers Ave In Fort Smith

Welcome to Firestone Complete Auto Care at 4901 Rogers Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

4901 Rogers Ave
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #29564 Managed by Alex Vannaraj

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our professional teammates can perform a free courtesy check. We'll examine tires, headlights, the battery, and more. Additionally, we're dedicated to offering the most consistent service on the market, at affordable prices and quick turnaround times. Come in today or plan your appointment online or by calling (479) 431-4386.

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We Cover Every Area Of Auto Repair

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 26 Reviews
5/ 5stars
by  
on September 13, 2016
I am extremely happy with the customer service and repair work on my vehicles. I have had front end work, new tires and oil changes. The whole crew at this location have been very helpful and knowledgeable.
3/ 5stars
by  
on July 29, 2016
Make sure you check around and check their advice... They told me I needed $1400.00+ dollars in service. Randall ford said most of the work was unnecessary and they would complete what was actually needed for around $500.00
4/ 5stars
by  
on December 7, 2015
The Firestone folks were prompt, curteous and deligent fixing the issue with starter. They were a little pricey compared to other stores in town but considering that they were availabilie on a thanksgiving weekend - the money was well spent on a quicker service. I have no reservations referring them to friends or for my visits.
5/ 5stars
by  
on November 15, 2015
The service was quick and great. Very friendly servicemen and they were open on Sunday.
5/ 5stars
by  
on November 3, 2015
U use,my local store often for my 2,vehicles,they have been excellent.
4/ 5stars
by  
on October 29, 2015
Ordered tires for my truck but they did not have them in stock. It took a couple days to get them in and I was contacted upon their arrival. The service attendant showed me options for mounting and balancing and saves me money with a special they were running. Was able to get the road side hazard option in addition to a great deal on tires. Great experience and quick service.
5/ 5stars
by  
on August 9, 2015
I work with a company that uses them almost daily and every day Renae always is so friendly and a big reason we continue to use them.
5/ 5stars
by  
on July 2, 2015
I went there for the first time a week ago and felt like I was helped by family. They were great and pretty quick with all I had to have done. New tires, balance, alignment check, alignment and oil change.
4/ 5stars
by  
on June 23, 2015
The price was good. Service was great in and out in less than a hour for two tires
5/ 5stars
by  
on June 21, 2015
The service manager and technician were exceptional. The service was quick and efficient.
5/ 5stars
by  
on May 19, 2015
Very pleased with service by Store Manager Alex Vannaraj
5/ 5stars
by  
on April 25, 2015
I dropped by after a couple of calls and the folks were great! The price was "as advertised" and I felt like a great value for the money.
4/ 5stars
by  
on April 17, 2015
Place was clean, employees were polite, price was fair. This is what I expect at a minimum when I get my oil changed. I can't think of anything that made my visit amazing but I'm not saying I won't go back. Which I probably will.
4/ 5stars
by  
on March 1, 2015
I use them every time my vehicles need service, they are courteous and knowledgeable I will continue to return
5/ 5stars
by  
on February 27, 2015
We have had both our vehicles in for everything from oil changes to major repair such as starter replacement and axle repair and the estimate was spot on and the work was well done and timely.
4/ 5stars
by  
on February 26, 2015
I go to Firestone often. They always do good for me
5/ 5stars
by  
on February 25, 2015
Customer service agent who is a female is so very kind and thorough. Answers all questions quickly and extremely nice. Wonderfully clean store and very helpful. Amazing staff.
5/ 5stars
by  
on February 25, 2015
When in town after full drive from Tampa I always go to this Firestone for an oil change among other past issues. Staff is always curteous, always take into account my need to get back on road therefore my wait time is next to nothing yet performed flawlessly. Thank you FT SMITH FIRESTONE!
5/ 5stars
on February 6, 2015
Past free service milage on my 2013 Toyota Corollia and didn't want to pay $60 for oil change and tire rotation so I scheduled service at Firestone online with coupon for half. Showed up 15 minutes early and sat down with coffee and morning paper. Didn't make it to the sports section before service was completed! The servic advisor told me that while my car was up on the rack that the lube guys found a leak around a rear shock and that it needed immediate attention. I was ready to hear how it could be replaced for less than $50, but was surprised when I was told that the lube guy looked up the Toyota warrenty and saw that it was covered. Long story short; got it replaced for nothing. Glad to know the service techs actually were looking out for me. Can you imagine that? Just surprised at their effort, but thankfull.
1/ 5stars
by  
on February 2, 2015
Tried to get in on a Saturday told me they could not get me in so I went somewhere else and have the work done I used to go there all the time but anymore since management seems to change a lot there just hard to get service They tell me you can't just show up
5/ 5stars
by  
on February 2, 2015
I used Firestone last week and they did an excellent job of servicing my battery, checking my air pressure in my tires, and resetting my warning lights. I always can depend on the Fort Smith, Arkansas Firestone employees to do a good job for me.
3/ 5stars
by  
on February 1, 2015
I receive good service at this store,but they are slow!!! It needs a fast lane for oil changes,tire repair etc.A tire store in this area will do all 4 tires in 59 mins or take $59 off you bill.Give the store more employee hours and raise their pay rates.
4/ 5stars
by  
on February 1, 2015
Tire Rack tire installation. Good job. Fairly efficient time wise.
4/ 5stars
by  
on January 27, 2015
Every time I'm treated with courtesy and they perform the work I need and to my satisfaction.
5/ 5stars
by  
on January 23, 2015
Took vehicle in for oil change. Technician found small tire air leak and quickly repaired it !!!
4/ 5stars
by  
on January 22, 2015
I had a lower ball joint fail on my 1988 GMC truck that rendered it u drivable. I called Firestone and described the situation. They offered to check it out, and sent a wrecker to get my truck. Later, they called to inform me what they'd found. All the ball joints and all the tie rod ends needed replacement. The initial estimate me was $1600+, which caused me to panic. I initially told them I coudn't afford that at the moment, but they suggested that either they do the repairs or I couldn't drive my truck away from their shop. I asked if they could just replace the ball joint, but they said they could only do "all or nothing" in accordance with company policy. The labor costs weren't a large portion of the total bill, and I couldn't find out why the prices were so high for parts. Not sure where the parts were purchased, but they were proud of them! Needless to say, they wound up repairing my truck, as I felt I had no choice. The guys, as usual, were very nice and the repairs were as advertised. I just question the overall cost and wish I could've had it done in segments instead of all at once.

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