Car Tires And Services At 290 W Wetmore Rd: Firestone Complete Auto Care In Tucson

Welcome to Firestone Complete Auto Care at 290 W Wetmore Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

290 W Wetmore Rd
Get DirectionsHours + Information
Sun9a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri8a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #25259 Managed by Kim Danielson

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/04 7am-5pm
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll examine tires, steering, hoses, and more. Additionally, we're committed to offering the most consistent service on the market, at affordable prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or schedule an appointment by phone or online.

    Find Great Deals On Tires For Your Car.

    We Cover Every Area Of Auto Repair

    After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.7 of 5) - 52 Reviews
    5/ 5stars
    by  
    on July 24, 2017
    Exceptional customer service and instilled confidence in capability and care of our vehicles. Very happy with our experience, we will be coming back and recommending them to all of our friends and family.
    5/ 5stars
    by  
    on July 4, 2017
    The service @firestone is good . They will really take care of your vehicle . Kim explained well what the car needs to chamge specially our tires . Awesome Job .
    5/ 5stars
    by  
    on May 2, 2017
    I want to express my gratitude for a very professional and customer oriented team that you have. Mr. Scott Healy was kind enough to provide us service in an emergency situation 15 minutes before his store closed. We were taking my dad from Phoenix to El Paso and the tires started bouncing a lot. We were frightened because my dad is paralyzed and he can't stay overnight at a hotel. We had just fixed a broken hose issue and this was yet another issue that was putting our family in endanger on the road. We consulted a few other tire care stores but none where able to provide the last minute service. I explained the situation to Mr. Scott Healy and he said ok let me see what I can do. He was booked and it was 15 minutes before closing time. He came outside did a preliminary inspection and quickly determined that it was the tires. He went inside and quickly provided a quote. Within 10 to 15 minutes the tires were changed and my dad's van was ready to go. We were extremely happy that he was nice enough to evaluate our issue, provide a solution, and change the tires for us before they closed. Firestone is so lucky to have a team led by Mr. Healy who provides professional, fast and efficient service to the population. He made a sale for the store because he was willing to help us at a time when he could have simply said not right now. I think what I appreciate the most and something that you just can't teach is his kindness and willingness to help. If he treats all his customers like he treats us, he deserves a raise or a bonus! Great leadership like his is difficult to find now a days. Thank you again! We are extremely grateful!
    5/ 5stars
    by  
    on March 21, 2017
    Customer service was beyond excellent. I will recommend this location to others.
    5/ 5stars
    by  
    on February 28, 2017
    This Firestone location is extremely honest and the Technical staff associated with Firestone is equally honest and straightforward.
    5/ 5stars
    by  
    on February 7, 2017
    I have been to this location several times for assorted auto repair needs, and every time, I received top-notch service. They are friendly, helpful, professional, and competitively priced. I will certainly continue to come back in the future. Great job!
    5/ 5stars
    by  
    on September 24, 2016
    I'm glad I received this opportunity to respond to a matter, however I hope that this request does not put me in the "nutty customer" category. I'd like to see if I could give back the Bridgestone tires that I purchased, get a refund, and then purchase some cheaper, but quality Firestones. The reason I ask this, is because I just now received my Firestone credit and the money I spent on the tires, did not leave me much left on the card. This is important for you to know, because I had some major work done on the car right after I put on the tires and that took $800 off my card. I desperately need front brakes, plus there a couple of potentially dangerous procedures including front brakes, and one or two very serious oil leaks under the engine carriage. I sure would appreciate help. I am a veteran and on disability and live on a very fixed income
    4/ 5stars
    by  
    on September 3, 2016
    I only had two services: mount/balance a set of tires and an oil change. Associates were friendly and professional. I didnt ask, but i never heard any impact wrenches, which is good. Services took longer than i think they should have but they were very busy and cant be faulted for that.
    5/ 5stars
    by  
    on August 17, 2016
    Every time I arrive in the Wetmore Road location, I am always treated with respect, and that they really appreciate my business. I am always informed at every step of the way, and delays and additional costs explained if required at an early stage of the service. They entire crew strives to make things perfect the first time, every time, and if its out of their control, they'll do whatever it takes to make it right.
    5/ 5stars
    by  
    on August 10, 2016
    This branch is always friendly, prompt, and honest. I wont take my car anywhere else.
    5/ 5stars
    by  
    on August 2, 2016
    Excellent staff. Treated with respect and given clear explanation of everything being done at all times.
    2/ 5stars
    by  
    on July 17, 2016
    Please contact me as soon as possible! Thank you , James Herndon (407) 403-7663
    5/ 5stars
    by  
    on July 10, 2016
    This is the first time in my 20 years in Tucson that I have been treated like my issues with my vehicle mattered and everything was clearly explained. Kim and the gentleman that worked on the car treated me with the upmost respect and consideration. It was a very nice feeling to know my questions and concerns were legit and not just coming from a "girl." Very nice experience .
    3/ 5stars
    by  
    on October 19, 2015
    Last location at Ina Rd is Grade F used to be A, but not any more
    5/ 5stars
    by  
    on October 15, 2015
    The guy who helped me was very friendly and I didn't feel pressured in any way to do to my car than was needed
    5/ 5stars
    by  
    on September 7, 2015
    Very friendly and helpful, didn't try to oversell, knowledgeable of product
    5/ 5stars
    by  
    on August 7, 2015
    I went to the location Wetmore and Oracle, great service and good deal in my new tires.
    4/ 5stars
    by  
    on August 7, 2015
    I would give them a five star. But I got two answers for one question I ask. Before I dropped off my car or before I agreed to anything I ask the guy who was helping me, If I use my Firestone credit that there will be no interest for 6 months. He said yes. So I went ahead and left my car for alignment and balance. Then when I picked it up, a different guy was there and I ask him just for confirmation and he said no, that is only when I spend 300 more. I was disappointed. Minus one star. Another then that they took care of my car and is running like it should.
    5/ 5stars
    by  
    on August 4, 2015
    I went last week love the greet when u walk in, Kim so awesome. He is on top of things. Made me feel comfortable n explained everything that will be done to my car.
    5/ 5stars
    by  
    on June 26, 2015
    Did a great job, my truck was repaired quickly as promised and the repairs were spot on. Thanks guys.
    5/ 5stars
    by  
    on May 29, 2015
    The guys at the Wetmore location in Tucson, AZ are always so friendly and helpful. They are always trying to find me the best price and keeps me well informed on what my vehicle needs. I feel I can trust these guys.
    5/ 5stars
    by  
    on April 17, 2015
    they always welcomed me with a smile .and ready to take my information and also complete all requested work on a timely manner
    5/ 5stars
    by  
    on April 10, 2015
    The service team is great they had all the right information I needed to make a decision
    5/ 5stars
    by  
    on April 9, 2015
    I found this place through Yelp and read all good reviews, but couldn't believe to all of them. I believe now, and so glad I found such a good service. My car service was done earlier than I expected, I was explained what was done and how and when to take care of my car to prevent any issues. Sales person Christian printed a coupon for air filter and other discounts where applied as well. All guys were welcoming and respectful. I will come back there again and recommend this business to my friends and through yelp and facebook.
    5/ 5stars
    by  
    on April 3, 2015
    Honest and trustworthy. Hands-down the best experience I have ever had when dealing with people who work on my car. They are fast and don't try to sell you services you don't need. I would recommend this location to anyone.
    5/ 5stars
    by  
    on March 17, 2015
    I brought my new car here to do the alignment, wheel balance and rotation with less than 100 miles on the car. Why? Because they took care of me so good with my previous car, I'm not going anywhere else. I can't wait for my car to break down, I know they'll fix it right.
    5/ 5stars
    by  
    on February 26, 2015
    My Toyota Sienna had problems that was caused by another auto shop. I have taken it to several different places to be fixed but only firestone did a good job. And i am happy they are taking care of me without delay.
    5/ 5stars
    by  
    on February 8, 2015
    I used the service at Speedway and Pantano in Tucson on Saturday after 4:00 p.m. for a flat tire and they were very busy . I was taken care of before 6:00 p.m. . Also, I mostly do my service at Firestone at Tucson Mall, I always get courteous and professional services every time.
    5/ 5stars
    by  
    on February 6, 2015
    I've used them in the past and they are great. I will continue to use them
    4/ 5stars
    by  
    on February 5, 2015
    It is always hard on single women to take a car to a repair garage and get an honest mechanic. However, the guys at the Tucson Mall location have always been great and I can't tell you how much I appreciate the fair deals I've gotten and the nice treatment. Thx
    4/ 5stars
    by  
    on February 4, 2015
    Asked for windshield wipers meaning front and back windows. Only front had new wipers put on. Service was very quick and was surprised I didn't need an appointment
    4/ 5stars
    by  
    on February 3, 2015
    While I had my old car change the oil, I did not expect that there are additional repairs. The tech did fill me in and I decided which repairs need most or won't need till next oil change. I did ask to see the bad parts after they fix it. They did save the parts to show me and also show me where the bad parts were connected. They did great job. Thanks!
    5/ 5stars
    by  
    on February 2, 2015
    Heard a scraping noise when I used the brakes. Went right to Firestone and, without an appointment, they checked it out right away. I'm a happy camper and will continue to use them for all my auto needs - including tires.
    5/ 5stars
    by  
    on February 2, 2015
    I live in Phoenix but dropped my car off for some maintenance while i was in Tucson. Much better service at this location. Alex was very helpful.
    5/ 5stars
    by  
    on January 28, 2015
    I am a customer of Firestone for more than 20 yrs and yet have any issues with them. The guys in this location in Tucson are great. They know how to take care a customer, like a family/person. Good job guys!!!
    5/ 5stars
    by  
    on January 27, 2015
    I have been taking my truck to them for years and started taking my girlfriend s car to them now. work has always been excellent.
    5/ 5stars
    by  
    on January 26, 2015
    Courteous and prompt service from all members of the staff.I bought new tires three years ago and a lifetime alignment option which has been used there times since I first bought it. It was and continues to be a worthwhile investment.
    5/ 5stars
    by  
    on January 25, 2015
    I only use Firestone for all my vehicle needs because they treat me well and by now they know my truck
    5/ 5stars
    by  
    on January 25, 2015
    THIS REVIEW IS FOR THE WETMORE FACILITY BY THE TUCSON MALL I will no longer go to this Firestone facility. I spent an entire day there from open to close, waiting for my tires to be rotated. Somehow, they had broke something on it, and it messed it all up. They requested I come back the next day, which I did. I waited a few more hours. Once I left, I have had nothing but problems with the car since. This was way back in 2008. I have just the past year, 2014, paid out the money to get it fixed. It still is not fixed properly, because of all the damage they did, but it is being worked on, and NOT BY THIS FIRESTONE. I have started taking it back to my original facility off Ina and Thornydale. They have always been polite (unlike the Wetmore store.) and have worked around my schedule to do what needs to be done, not me around their schedule, like the Wetmore store. So there you have it. All is better now that I am back to my original facility. I GIVE HIGH PRAISE TO THE FACILITY OFF THORNYDALE AND INA!!!!
    5/ 5stars
    by  
    on January 24, 2015
    I always depend on Firestone at Tucson Mall! Everyone has been great, but Kim and Christian always go out-of-their way to educate me and help me feel comfortable making decisions about maintenance and repairs. I'm disappointed by every other service experience I've had in Tucson in comparison. Honest, respectful, dependable!
    5/ 5stars
    by  
    on January 24, 2015
    We have been going to firestone at 290 w Wetmore for many years. Kim and Christian have always been professional and courteous. They have always been able to diagnose problems with out vehicles and the needed repairs. I WOULD NOT DREAM OF TAKING OUR VEHICLES ANYPLACE ELSE!
    2/ 5stars
    by  
    on January 24, 2015
    Part of my service two days ago included an oil and filter change. Today I noticed oil on my garage floor under my truck. I returned to Firestone where I had the service. It seems the technician that changed my oil filter let it drain into the oil pan shield and did not clean it out after doing the oil change. I had to make a special trip back to get it checked and cleaned up. I also had to clean my garage floor. Not a happy customer on this service. Totally unacceptable on the technicians part!!
    5/ 5stars
    by  
    on January 24, 2015
    I only go to Firestone to service my vehicle. The location is close and they have earned my trust.
    5/ 5stars
    by  
    on January 24, 2015
    The staff is great at explaining necessary and recommended service. They are very knowledgeable and are always very fast with service times. I have been going there for over 10 years and have never had a bad experience.
    5/ 5stars
    by  
    on January 24, 2015
    Have used the Tucson Mall Store for last three cars. Highly recommend Kim and his crew there.
    5/ 5stars
    by  
    on January 24, 2015
    I always go to have my SUV maintance done there they at no time have ever tried to sell me or scare me into buying something I don't need. When I drive away from there I feel safe in my SUV they are always checking all fuilds and tire pressure. A women can feel comfortable talking with the guy's in the front desk they never make you feel bad. Great job guy's!!
    5/ 5stars
    by  
    on January 24, 2015
    Alex at the front desk was very helpful. I would absolutely return again.
    5/ 5stars
    by  
    on January 24, 2015
    I use them for all my car repair needs unless they send me to a dealer.
    5/ 5stars
    by  
    on January 23, 2015
    I have used this store for over a decade for all my tire needs. I always get good service and very happy with the variety of tires.
    2/ 5stars
    by  
    on January 23, 2015
    I took my car in for a full synthetic oil change, was quoted $69 on sale and watched them put in bulk regular oil into my car. I talked to the manager who confirmed the error, had the oil removed and replaced with bottled synthetic.
    5/ 5stars
    by  
    on January 22, 2015
    Went to Firestone for the first time to get my alignment check, they offered me a lifetime service and i bought it. They gave me just that and refilled my wiper fluids. The next time, i brought it in for an Oil Change. The employees were honest and didn't try to sell me things that i didn't need or want. Kim the Store Manager is a great person to communicate with all around, i like doing business with him. It's nice to find someone i can trust as this is my first car and i try to avoid problems or complications as much as i can.
    5/ 5stars
    by  
    on January 22, 2015
    Have been using Firestone for several years and am very satisfied. Christian and Kim both take pride in the services offered and are extremely professional.

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