Car Repairs And Tires At 7531 E Camelback Rd From Your Scottsdale Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 7531 E Camelback Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

7531 E Camelback Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #24929 Managed by Paul Bond

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll examine fluid levels, steering, belts, and more. Plus, we're dedicated to offering the most consistent service on the market, all at reasonable prices and a quick wait time. Visit our location today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be done right. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.7 of 5) - 24 Reviews
5/ 5stars
by  
on December 8, 2015
making an attempted accommodating customer's need.
4/ 5stars
by  
on November 21, 2015
I have used them for the past year for oil changes only and have been very pleased with their work. Went in for what was thought to be a faulty fuel pump and it was only a malfunctioning valve. They seem very competent, they did not try to sell me on replacing the entire fuel system! They did tell me about other possible issues on my car and told me they can wait, no pressure to replace right now. Their my go to shop!
5/ 5stars
by  
on October 21, 2015
I used them a week ago for alignment rotation and oil change, Their service was very good, Car was ready at the time they mentioned it would be.
4/ 5stars
by  
on September 28, 2015
Friendly staff with quick service. They try to get it done as fast as they can.
5/ 5stars
by  
on September 1, 2015
Broke down when it was hot in AZ late afternoon! A new starter was needed and they got the part and me back on the road before they closed.
5/ 5stars
by  
on August 6, 2015
I needed an oil and filter change plus maitenence check to keep my Infiniti under warranty. They scheduled an appointment and the car was ready before it was promised. Very efficient place and they did a nice job.
5/ 5stars
by  
on July 4, 2015
I use this Firestone for all my auto needs and will continue to do so for as long as I am in the valley. They have never let me down and provide the level of service not found in any businesses these days.
5/ 5stars
by  
on June 23, 2015
Oil change 4 times a year , maintenance check up, diagnostic,
5/ 5stars
by  
on May 24, 2015
Took my 04 Xterra in which I knew was going to need a lot of work, they took care of everything immediate and walked me through a plan of what needed to be done when. I trust them taking care of my car, and that says a lot.
4/ 5stars
by  
on April 28, 2015
I was headed out of town in a few days, so I went into the Scottsdale location to get an oil change and alignment. Dropped it off in the morning, picked it up in the afternoon after work. Pretty routine. Drove home. Next morning I stopped at AutoZone to buy an air filter. Went into work. Drove home. Pulled into my garage, and popped the hood to put in the filter. Smelled a little smokey. Looked under the hood and saw that my oil cap had never been put on!!! Oil had sprayed everywhere and I had no idea how much was still even in the tank. I was pretty livid. I instantly picked up the phone and called Firestone. Jay answered and apologized for the issue, asked that I buy some oil put a quart or so in and bring it back first thing in the morning. First thing in the morning, I walk in and before I even said anything the manager asked if I was the "oil cap issue" and stated that they would power wash my engine, and provide me a new full oil change. I left the car, went to work and picked up at lunch. The manager, Steve, was very apologetic, informed me that the employee who did my first oil change would be receiving disciplinary action and then he gave me a free oil change for the future. To recap, Firestone almost messed up my engine, from simple negligence, in the end they rebounded nicely and provided great customer service to remedy the situation. I appreciate that. In the end I was able to go on my out of town trip and not worry about my car.
5/ 5stars
by  
on April 26, 2015
Everything was done on time and on budget. Always a good experience!
5/ 5stars
by  
on April 26, 2015
Great service and very helpful! I would absolutely go back again and recommend them to anyone!
5/ 5stars
by  
on February 26, 2015
Our Family has been using Firestone for Years they are professional knowledgeable, and have great customer service.
5/ 5stars
by  
on February 26, 2015
I've been going to Firestone auto complete care for 9 years
5/ 5stars
by  
on February 6, 2015
I have gone to the Firestone on Miller and Camelback for years. They are prompt, very efficient and knowledgeable, keep me appraised of maintenance needed on my car and have never tried to "rip me off." I am hoping this store will stay in this location permanently.
5/ 5stars
by  
on February 4, 2015
Good job and clear communication..have used again since
5/ 5stars
by  
on February 4, 2015
I live in Downtown Mesa and had gone over to Scottsdale to pick up a package. I returned to my car to find a flat tire. I googled the closest place that could fix it and found this Firestone location. I called to make sure they would be open since it was nearly 5pm and they we so helpful and kind on the phone. When I arrived the gentleman at the front desk went above and beyond to assist. They ended up finding 3 or 4 nails in my tire. The kind gentleman help me to pick out tires that would fit into my budget. I highly recommend this location, everyone here went above and beyond that day to help me! I plan to return here anytime my car needs help, even if I live miles away.
5/ 5stars
by  
on February 3, 2015
Oil change, had them check tires. Recommended replacing 10 year old tires.
3/ 5stars
by  
on February 2, 2015
Friendly staff. All work was completed as promised and in a timely matter. However, pricing is comparable to a dealership. They charge a diagnostic fee even when it's clear what is wrong with your vehicle. They charge the fee because they do an overall inspection of your vehicle, even though you don't request it. They always come back with "other work" that needs to be completed and always make it sound like it's critical that the work be done today. For someone that knows something about vehicles, I hate that I take a vehicle in for a new battery and the manager tells me that I need something totally unrelated and charges me a fee for diagnosing the unrelated problem. I understand the value that this can provide to some customers, but I hate always being "up sold" by the manager. My concern is that there is a certain population that could really be taken advantage of if they are not careful. If they quote you a price that you feel is excessive I would recommend getting a second opinion if possible. I think people select a local neighborhood store because of convenience and because they do not want to deal with high-pressure dealership tactics. People also hope that they will receive an honest and fair deal working with a local neighborhood business. If you take your vehicle to this store they will do a good job, but plan on spending 4 or 5 times more than what you originally think the repairs will cost. For me, if I'm going to spend the same or more than at a dealership, I'm taking my vehicles to the dealership in the future.
4/ 5stars
by  
on February 2, 2015
Firestone at Camelback has always been accommodating for any of my auto service needs. The life time alignment service is a pretty good deal especially when purchased with a coupon. It is unfortunate that the service isn't available for older cars. I have a 1966 Pontiac Lemans that I'd like to purchase the service for and it isn't available for that car.
5/ 5stars
by  
on January 23, 2015
Have had them do service on my vehicle and they are always prompt, thorough, fairly process, and friendly.
4/ 5stars
by  
on January 23, 2015
Dropped my car off went about my business in the mall...came back and it was ready to go
5/ 5stars
by  
on January 23, 2015
I had the best experience are the Scottsdale Firestone location. Each time I have gone there the team as been so helpful and friendly and gone above and beyond. Its so great to find a auto care place that you can trust!
5/ 5stars
by  
on January 23, 2015
My truck needed tires. Your company always takes Great Care of my Automotive needs and that is why I keep coming back. Jeff Kildea puts a capitol S in Service and fully understands how to keep customers coming back. Keep up the Great Work!! Thanks

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