Car Tires And Services At 731 E Union Hills Dr: Firestone Complete Auto Care In Phoenix

Ready to come in to your local Firestone Complete Auto Care on 731 E Union Hills Dr? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

731 E Union Hills Dr
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-5p
Emergency Closure: {{ locations[0].alert }}
Store #12874 Managed by Wayne Huskey

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect oil level, wipers, hoses, and more. Plus, we're devoted to giving you the best service possible, at affordable prices and quick turnaround times. Visit our location today or plan your appointment online or by calling (602) 761-7999.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years in the automotive industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means the service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.3 of 5) - 23 Reviews
4/ 5stars
by  
on February 9, 2017
I'm pretty sure her name was Micky, she was great & helpful with everything. The next day when I went for my appointment, Elliott was great also. Also the tech, brought me out to my car and explained everything to me. Every one I delt with was 100% friendly & a pleasure to deal with all 3 of them.
5/ 5stars
by  
on February 2, 2017
Everyone at the Firestone on Union Hills and 7th street are always extremely professional, helpful, kind and the customer service is always a 10. I am a loyal customer and always will be
5/ 5stars
by  
on September 11, 2016
Once again, Firestone did a fantastic job on my 2012 Toyota Tacoma. They are my preferred service provider.
5/ 5stars
by  
on December 13, 2015
I requested for them to check a noise and a possible oil leak when they did my oil change. They found what was going on and gave me a break down of cost so I can figure out when to get them taken care of.
5/ 5stars
by  
on November 22, 2015
Kia dealer in Peoria AZ sold me new Kia soul four years ago in very suspending condition. Dealer's service said everything is ok but Firestone Company found it fast and easy. Car was probably hit before sale. Rear alignment not repairable.
5/ 5stars
by  
on November 7, 2015
i am a single woman who knows little about cars but feel i get a fair and just business from firestone
1/ 5stars
by  
on September 28, 2015
Was given a price for a service. I was asked if I wanted it put on my Firestone card and I said yes but I wasn't sure how much available credit I had. I was told that they would call and find out. I was called back and was told that everything had been approved and we were ready to go. I went to pick up my vehicle and when I went to pay there was a problem. When the salesperson tried to make the payment it was denied because there wasn't enough credit available, they said there was only $63 dollars left. He called and they said there was$0 available. When I was originally told that everything was approved I assumed that it was a preapproved situation. My wife then talked to call center and they could not find payment. In the mean time I called to see if they could raise limit to cover work. I was told that we had already been denied increase earlier. That could have only happened if the salesperson tried to do that . We did not approve that action. Hear are main issues of the day: 1.Was told work was preapproved when it wasn't. 2. Salesperson tried to get us a credit increase without our permission. 3. My mother was willing to pay over phone with credit card. I was told that wasn't an option. I understand the reason but due to the length of our relationship with firestone I felt that an exception could have been made. 4. Manager said that he would send an employee with me to go to my moms and verify the card. That is absolutely ludicrous! He was willing to pay his employee $30 in wages to verify a $275 charge. I was already an hour late for work so this wasn't an option. 5. We have been to that firestone for years and have spent thousands of dollars. From the corporate level all the way down to the store, there should have been some sort of easy solution. Picked up car the next day and there was never any sort of apology or offer of any free or discounted services. NEVER AGAIN WILL I SPEND ANOTHER DOLLAR AT FIRESTONE! YOU ARE POTENTIALLY LOSING OUT ON THOUSANDS OF MORE DOLLARS BECAUSE A $275 TRANSACTION WASNT HANDLED PROPERLY
5/ 5stars
by  
on September 11, 2015
They had fixed my AC unit in my 2007 VW BUG. The Condenser cracked and they installed a new one which was under warrenty. No Hassel, No Fuss.
5/ 5stars
by  
on September 10, 2015
I used them a couple weeks ago and so glad I did...Customer service was outstanding! Thank you Firestone you were a life saver!!
5/ 5stars
by  
on September 7, 2015
Use them regularly and by doing small repairs I saved a lot of money, like for a new transmission.
2/ 5stars
by  
on September 5, 2015
I thought I'd give you guys another try and I feel for an oil change I can get one done elsewhere for a lot cheaper. All of your services are overpriced and I don't plan on returning at all.
5/ 5stars
by  
on May 28, 2015
I recently took my wife's car in for brake noise and they did a full auto check and let me know the issues they foresee in the future but nothing was required to be done at that moment. Firestone has never had me pay for something that is not necessary. Love their honesty and integrity every time.
5/ 5stars
by  
on May 24, 2015
We've been taking our vehicles to the 7th Street and Union Hills Firestone for maintenance and service over 16 years. The Manager and staff have always been helpful, courteous, friendly and above all else trustworthy in their evaluation and service of our vehicles. The staff have always shown professionalism and concern interacting with customers any time we've been there. We feel very comfortable having our vehicles serviced at the Union Hills and 7th Street Firestone.
4/ 5stars
by  
on May 10, 2015
I like the honesty (which is rare these days when it comes to car repairs)
5/ 5stars
by  
on March 1, 2015
Very good service shop thanks for your help!......
5/ 5stars
by  
on February 26, 2015
Perfect costumer service professional Firestone Auto Care it's the best
5/ 5stars
by  
on February 8, 2015
I have been using Firestone for many years and this location in particular for my vehicles which tend to be European with "over engineered" requirements. I am yet to be disappointed with the service received. The atmosphere of professionalism at this location always gives me confidence that my vehicle will be serviced properly. The "downside" getting simple oil changes is a lengthy process for my busy schedule ... recommend a "Quick Service" bay where simple stuff can be done on a drive in drive out basis.
3/ 5stars
by  
on February 6, 2015
I've been doing business with Firestone for years and recently had my truck worked on due to a check engine light. At first I was called and told that only the spark plugs needed to be changed and it would take a couple hours. A couple hours later I get another call that they made a mistake, and there was a lot work to be done. They changed the spark plugs, wiring harness, knock sensor and fixed a coolant leak = $1300. And they had my truck for a day and half..;( Having second thoughts on returning for more service in the future.
5/ 5stars
by  
on February 3, 2015
I like Firestone service because they're good in all
1/ 5stars
by  
on January 24, 2015
So I had my oil changed recently and it was pretty costly. I use synthetic and the pricing came close to $60 for an oil change. It took ALL DAY after dropping my car off at 8am and picked it up at 5:30pm. The biggest issue is when I decided to change my oil myself this time to save $40. My oil pan bolt was tightened so tight that it had to been put on with the wrong torque, also I notice some RTV which did not make sense until after 15 minutes with a hammer and wrench I got the bolt off with NO washer, obviously lost by Firestone maybe not the last time but it had to been sometime since I was only taking my car there to get the oil changed and why would I have not been told about it so I could get a replacement? After going and getting a new one since I had to strip it basically to get it off it was time for the filter. You guessed it, tight to the point of needing to drive a screws driver through it in order to get it off. What should have taken me 15 minutes took me an hour due to the lack of care that should have been given to my vehicle. I will NOT ever go back to Firestone, I do not trust my vehicle there anymore.
3/ 5stars
by  
on January 23, 2015
i was promised my truck at 4:00 and it wasn't available until after 6:00 PM one of things that was supposed to done was a new gas filter and my truck misfired since
5/ 5stars
by  
on January 23, 2015
I have been to this location twice now and they have done an excellent job. I highly recommend them. Another thing I like is their waiting area is comfortable or you can easily shop in the stores in their mall area. Convenient!
5/ 5stars
by  
on January 23, 2015
This Firestone has become my go to shop for automotive service. The Manager and staff are always friendly, professional, trustworthy and well trained.

Firestone Complete Auto Care Locations In Your Area