Car Repairs And Tires At 302 W Van Buren St From Your Phoenix Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 302 W Van Buren St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

302 W Van Buren St
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat8a-5p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #13226 Managed by Ronald Bivens

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/04 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect lights, steering, the battery, and more. Plus, our team believes in delivering the best quality service possible, at affordable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or plan your appointment online or by calling (602) 904-8008.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    With 90 years in the car care service industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means that every service we perform will be done right. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.5 of 5) - 19 Reviews
    4/ 5stars
    by  
    on June 21, 2017
    5/ 5stars
    by  
    on May 25, 2017
    We had an awesome experience at your Happy Valley location! Ken was kind & sincere. Our vehicle was fixed without addin in "extra costs" one might normally find when getting a vehicle repaired. Such integrity & professionalism! Highly recommend!
    5/ 5stars
    by  
    on May 10, 2017
    The service at this location is excellent! The service advisor promised my car back to me by 1:00 PM and it was done an hour early. What a contrast to the previous day at the Park Central Firestone where after five hours only half of the service (oil change and cabin air filter) had been done.
    5/ 5stars
    by  
    on April 24, 2017
    I had a blow out and went in there on a donut tire. I stated I probably needed 4 tires. The gentleman (James) asked me why I thought that and said lets go check your tires to see. I didn't have to have them right then as I was at 3 and 4 on my tire wear but I chose to because they did not try to take advantage of me being a woman. I was give discounts and taken well care of. I would suggest this place any time of the day! They are simply Angels!!
    5/ 5stars
    by  
    on November 29, 2016
    I have been servicing my vehicle(s) to Firestone Complete Auto Care in two locations. Both locations are very professional from their Sales Adviser to their technicians. Kudos to everybody!
    4/ 5stars
    by  
    on June 23, 2016
    The labor price was too too too much. And I was not told at the beginning until the car was fixed and I looked at the breakdown of the fees.
    5/ 5stars
    by  
    on March 28, 2016
    Great place to take a car when you want an honest repair. They will not oversell and the service is amazing. They have a new lifetime loyal customer . Thank you Service Manager -Todd George and Technician Devon for repairing the issues with my car, giving great service, and doing the right thing. You and Devon were amazing I will tell everyone I know about this fabulous experience.
    5/ 5stars
    by  
    on March 13, 2016
    5/ 5stars
    by  
    on September 29, 2015
    I thought for sure my rear breaks needed replacement. I described the squeal and left my vehicle with them fully expecting the work to be done. They called later and said there was still life in the breaks, probably just some debris. Thanks guys!
    5/ 5stars
    by  
    on September 26, 2015
    I went to get some info on prices, walked out with a brand new set of tires lol. Due to the explanation of deals and discounts and tire ratings. The manager really made me feel comfortable with the purchase :-)
    5/ 5stars
    by  
    on September 26, 2015
    I have been going to this Firestone for years. I started with Dennis was the manager and he was great, but it's even better under Brad W. He's always honest...he'll tell me that something I want to have done to the car doesn't need it. I've actually looked for things to maintenance items to do and he's told me it's not necessary. But that means when he says I do need to do something...like when my tires were worn...I'll believe him and buy them from him. Bottom line, they are fair and honest, and do good work.
    4/ 5stars
    by  
    on August 6, 2015
    I appreciated the service reps quick and no non sense repsponses, especially volunteering rates on low & high price tires.
    5/ 5stars
    by  
    on June 6, 2015
    Coming into the store was last minute decision for me. The staff fit me into the schedule and had the job done in a timely manner. When I asked advise about what more I should get done about my car they did not try to sell me anything...they simply gave me sound counsel. This firestone is not near where I live but it is where I will go.
    3/ 5stars
    by  
    on May 7, 2015
    I took my truck my truck to firestone about a week ago for a new thermostat but while test driving it the radiator blew. (Don't know why it didn't blow during the diagnostic) So it took a little longer then expected but they replaced it for free but now my heater doesn't work
    5/ 5stars
    by  
    on February 27, 2015
    Stopped by because battery had gone dead due to dome light being left on. Hard start some morning as well, very sluggish. Technician had it checked, came out to say was in OK shape and would last months of not a year longer. Since it was my daughters car, decided to have it replaced anyway.
    5/ 5stars
    by  
    on February 2, 2015
    I always use Firestone for all my car maintenance needs.
    1/ 5stars
    by  
    on January 26, 2015
    My AC went out in August in my 2001 Suburban and I dropped in to have it fixed. After three new compressors and 8 trips they finally refunded my money so I can take to the dealer to get it fixed properly. I don't know why any of this happened but the Freon would just keep leaking out. We replaced parts they recommended but that did not work either. You would think replacing an AC unit would be easy
    5/ 5stars
    by  
    on January 25, 2015
    I take my vehicles to the downtown Phoenix store because it's near my work and I've always felt like I get great service and honest answers about what really needs to be done and what doesn't. I feel very comfortable bringing my vehicles to this location, and I plan to do so going forward.
    5/ 5stars
    by  
    on January 24, 2015
    Long time customer, Because Firestone has always had fair prices and timely, courteous service. Recently they repaired a tire at no charge that I had not purchased there (tires came with the vehicle). Good people at the 32nd at and cave creek td location in Phoenix.

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