Car Tires And Services At 2858 W Peoria Ave: Firestone Complete Auto Care In Phoenix

Come in to your nearest Firestone Complete Auto Care at 2858 W Peoria Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2858 W Peoria Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #20389 Managed by Joseph Hecker

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/04 7am-5pm
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our trained technicians will give your car a free courtesy check. We'll inspect fluid levels, air filters, the battery, and more. Additionally, we're devoted to delivering the best quality service possible, at unbeatable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or book your appointment online or by phone.

    The Source For Great Offers On Tires.

    Discover Our Range of Auto Repair Services

    With 90 years of dedicated service, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as seamless as possible.

    Customer Reviews

    (4.5 of 5) - 41 Reviews
    5/ 5stars
    by  
    on August 4, 2017
    I appreciate the personal attention. The front staff are very friendly and knowledgeable. The technicians always helpful and on the look out to provide the best care.
    5/ 5stars
    by  
    on May 26, 2017
    Darren and the boys over there on 12th & Bell Rd. are amazing. Quick, Courteous,Professional, I will Continue to bring both my vehicles to to that locale.
    5/ 5stars
    by  
    on April 1, 2017
    Daniel and Joe helped me tremendously. The existence today was amazing!
    5/ 5stars
    by  
    on February 12, 2017
    The staff at this location is awesome!! I have been to another location in the area and never had I felt as welcome and as cared for as I do at the metro center location it's service manager and technicians were very attentive to my needs.... My mechanic Michael treated my car as though it was his very own... I had another mechanic come into the waiting area, I mention that the coffee was empty and although the entire staff was busy helping customers he took the time out to make coffee to ensure my wait was comfortable... Cathy the service manager is very knowledgeable and friendly sat with me and explained what the tech found upon inspection... Explained what needed to be done right away and what I could take care of on my next visit!! They are an incredible team you should be proud of!!!
    5/ 5stars
    by  
    on November 6, 2016
    A+ Service! Thanks everyone for making my service pain free like you always do! You are #1 and I would recommend you as always! (2) thumbs up to all the service people at the Peoria store.
    5/ 5stars
    by  
    on August 28, 2016
    Excellent service and very quick! Had expected some repair work to take 2-3 days at least. It was done in less than 8 hours! Upon pickup of my vehicle the invoice was was gone over in detail. I new exactly what was done and what the charges were. This Firestone is my new repair facility.
    5/ 5stars
    by  
    on August 25, 2016
    I knew Cathy from another garage she worked at so it was nice to see her again. I will now switch from the Firestone on Bell to this one. Thanks Much.
    2/ 5stars
    by  
    on May 24, 2016
    I had a great first experience. But second time I came here the horrible sales side came out of them. Was quoted a price then when time came to pay was given an invoice for double of what I was supposed to pay. Also the technician who worked on my car checked everything in working on order although I had a headlight out. On paper he listed as good when obviously he did not even check, so how can I trust he did all he was supposed to on my car?
    1/ 5stars
    by  
    on December 6, 2015
    I used them a week ago and don't know what they did but my truck runs worse today than it ever has. My Firestone day are over!
    5/ 5stars
    by  
    on November 28, 2015
    Exceptional work completed to my vehicle, and service!
    5/ 5stars
    by  
    on October 22, 2015
    I drove in with a couple noises..they were identified and repaired before I left.
    5/ 5stars
    by  
    on October 15, 2015
    The store location is Peoria and 27th ave Joe and Catherine are amazing people give such a great place to get your car fixed
    5/ 5stars
    by  
    on October 1, 2015
    Kathy was very clear and concise when informing us of the repairs needed on our car. Not only was she knowledgeable, but she also seemed very trustworthy which is so important when dealing with car issues.
    4/ 5stars
    by  
    on September 17, 2015
    I came in for an oil change and did not have an appointment. They got me right in and out!
    5/ 5stars
    by  
    on September 3, 2015
    I was out of town at a softball tournament when my car overheated. They went out of their way to quickly identify the problem and order the parts so we could get home. One employee actually drove to the dealer to ge the part so we could be back on the road as soon as possible.
    5/ 5stars
    by  
    on September 3, 2015
    I always get good service when working with Catherine Srmek, I had to track her down when she relocated from the firestone near my house...
    5/ 5stars
    by  
    on August 9, 2015
    Arrived for my tire installation appointment. Nice, clean facility, very friendly staff. Realized most of the people in the waiting area were regular customers bringing their vehicles in for regular maintenance. I need a local mechanic shop for my Beetle and I found it!
    1/ 5stars
    by  
    on August 1, 2015
    They told me my clutch was fine and two days later I was straned. Needless to say my clutch needed replaced-
    5/ 5stars
    by  
    on July 5, 2015
    Great job Firestone. Came in with a dead battery and you took care of me right away. You also reminded me that i that I Had purchased a lifetime alignment tire rotation and balance. I trust your service and you. Continue to earn your excellent reputation. Thank you. Service was great as always!
    4/ 5stars
    by  
    on June 14, 2015
    I used them to four days and I'm happy they good friendly
    5/ 5stars
    by  
    on June 11, 2015
    I needed 4 new tires. So I called to get quotes. Almost everyone price matches but only firestone offers lifetime alignment. As I was calling around for quotes, I decided to go with the quote I got from Firestone due to the price match and lifetime aligment. When I called back, I spoke with Cathy. She saw I was quoted incorrectly but honeyed the price. She walked me thru the whole process. From the 1st call to the job completion I have been very satisfied with the service. Thanks Firestone!
    5/ 5stars
    by  
    on May 16, 2015
    I took my 2014 Chevy Malibu in for an oil change. My car uses a special synthetic oil blend which makes it a more expensive oil change. Not only was Firestone the cheapest by far but the service was amazing and every staff member I came in contact with was helpful and kind. This is not your average shop. This shop had a small town feel to it like they new me. I highly recommend them and I plan on making this my go to place for all car needs.
    5/ 5stars
    by  
    on May 16, 2015
    NOT ONLY WERE THEY FAST WITH CHANGING MY OIL, THEY WERE CURTIOUS AND THEY TOPPED OFF ALL KY FLUIDS, INFORMED ME OF THE CORRECT OIL FOR MY VEHICLE AND GAVE ME A DISCOUNT ON TIRES. THEY WERE EXCELLENTAT PROVIDING ME WITH THE INFORMATION I REQUESTED IN A TIMELY AND SATUSFACTORY MANOR. I DO MOST OF MY CAR CARE AT FIRESTONE BECAUSE I DONT TRUAT ANYWHERE ELSE. THEY WERE EXCELLENT AND I REFER EVERYONE I TALK TO TO FIRESTONE. THANK YOU FIRTONE FOR THE GREAT EXPERIENCES. DONT EVER CHANGE.
    5/ 5stars
    by  
    on April 21, 2015
    These guys work great as a team providing excellent service and great customer relations.
    5/ 5stars
    by  
    on February 28, 2015
    use them regularly for all types of service and help when needed
    3/ 5stars
    by  
    on February 26, 2015
    I had a scheduled alignment and balance one Saturday in December. I brought in the car as scheduled and sat down to wait. And wait. I could see my car still sitting in the lot 45 minutes later. No one came over to explain. Finally, I asked about it and was told they were shorthanded, being it was the weekend after Christmas, but they would get to me as soon as they could. Now, I live an hour away and they could have called me to let me know they were running late. Instead, I got to sit an extra hour in the waiting area on hard seats. And not the courtesy of a call or explanation of the wait ahead of time. The staff are friendly and seem to have done a good job on the service, but I surely didn't like the long wait, especially since I had an appointment. Since it's so far to come, I had scheduled other activities after it that I had to rush through because of the time lost at Firestone. Not good.
    5/ 5stars
    by  
    on February 25, 2015
    Had a coupon for an oil change and took the opportunity to really inspect the underside of the truck. They were very helpful with the inspection and were very patient with my questions. The oil change went as expected with no extra charges. They did recommend some additional service, some I agreed with and some I didn't.
    5/ 5stars
    by  
    on February 11, 2015
    I have used Firestone for several years now and have always had excellent service, I am especially happy with the 6 months no interest plan on my Firestone card. The people are always friendly and informative. They let you know what needs to be done right away and give recommendations for any further work you might want to consider in the future to keep your can in good and safe running condition.
    4/ 5stars
    by  
    on February 4, 2015
    It about month I been to shop maybe couple weeks go back
    5/ 5stars
    by  
    on February 3, 2015
    I take both of my cars to Firestone, great customer service!!!
    5/ 5stars
    by  
    on February 3, 2015
    I'm a returning customer, for all the services needed on my vehicle.
    2/ 5stars
    by  
    on February 2, 2015
    I had gone to this location a week prior and had great service. However I forgot to get my oil changed. I came back to get that done and was rudely informed they had more work than they had time for. I needed to come back on another day. I have not been back since.
    5/ 5stars
    by  
    on January 27, 2015
    I was in and out. full inspection and oil changed.
    5/ 5stars
    by  
    on January 27, 2015
    I used Firestone over a month ago on my car for tires and front end alignment and I loved the service and that they are open on Sunday's is that much better, so my daughter's car needed tires also, so we checked with Firestone to see if they had the tires, and of course they did and they did the service the next day plus did the front end alignment. The people at Firestone are so great and wonderful!!!! They are my mechanics to go to from now on!!!
    5/ 5stars
    by  
    on January 25, 2015
    I have been taking all my vehicles to them for 10 years, and they have never once been dishonest or tried to overcharge me. I can rely on them for honesty, safety, and quality work.
    5/ 5stars
    by  
    on January 24, 2015
    Back in November, I came in for a scheduled oil change and Firestone completed the task in less than 30 minutes. The technicians were friendly and the manager that also assisted me that day was highly courteous. I'd definitely recommend Firestone for any vehicle maintenance.
    5/ 5stars
    by  
    on January 24, 2015
    I got my car serviced a couple of weeks ago and was extremely happy with the work which was completed by the time promised.
    5/ 5stars
    by  
    on January 24, 2015
    Firestone Metro Center is an awesome bunch. Friendly, reasonable, and caring.
    5/ 5stars
    by  
    on January 23, 2015
    I am not sure why in January I am receiving a request for a review in September of the previous year but I will say that Cathy and the staff were all pleasant, I will return to this location if I ever need anything done to my vehicles. Thank You.
    5/ 5stars
    by  
    on January 23, 2015
    Last experience was oil change. With no appointment, they were able to work us in and have my car back within 1 1/2 hours. They offered to take us home, but we went to a nearby book store instead. The crew has always been fantastic and very helpful.
    5/ 5stars
    by  
    on January 22, 2015
    The Firestone service center provided excellent service and value. I had several items needing repair and they provided excellent service and at a cost much less than the dealer's quote.

    Firestone Complete Auto Care Locations In Your Area