Car Repairs And Tires At 241 W Osborn Rd From Your Phoenix Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 241 W Osborn Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

241 W Osborn Rd
Get DirectionsHours + Information
Sun8a-5p
Mon6a-6p
Tue6a-6p
Wed6a-6p
Thu6a-6p
Fri6a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #29602 Managed by Adam Mauskapf

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our professional teammates will take a look for free with our courtesy check. We'll examine tires, air filters, the battery, and more. Additionally, our team believes in delivering the best quality service possible, all at reasonable prices and short wait times. Come in today or plan your appointment online or by calling (602) 904-8006.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 21 Reviews
5/ 5stars
by  
on April 6, 2016
One of the best locations hands down! Shawn is a great and trustworthy technician, he really takes the time to explain everything to you and gives great recommendations before a big hefty repair. All the employees really make sure to take care of you even doing the little things. I came in one afternoon and there was no seating and Steve went out to find me a chair so I wouldn't have to stand or sit in the floor. I appreciate the time they take to make the customers feel welcomed and I enjoy that they make the environment of this location so warm and friendly. I always recommend this location to my friends and family. Shawn, Steve, and Andre, keep up the great work! Employees like yourself is what keeps the business going!
5/ 5stars
by  
on March 16, 2016
5/ 5stars
by  
on December 9, 2015
Went in for a oil change and tire rotation was able to get me in and do a rear break job the same day!
5/ 5stars
by  
on December 3, 2015
they were nice and didn't try to get extra unnecessary services from me and my pocketbook.
4/ 5stars
by  
on November 23, 2015
The were able to work my car in & treated me very kindly while I was there. Steve always provides excellent customer service! However, it's only been two weeks & my car won't start again so I am wondering why they didn't find the real issue when two weeks before while changing my oil they said they were doing a courtesy check & found my battery was low ??
5/ 5stars
by  
on October 8, 2015
I've used this Firestone for 4 different problems. I have always been satisfied. As I'm getting on in years, I often don't understand easily but their personnel always patiently describe to me what the problem and fix is. I am amazed at how reasonable their services are, from batteries to tires and especially trouble shooting. I'm been meaning to take in some cookies, but it seems I'm ill most of the time.
5/ 5stars
by  
on October 6, 2015
Excellent prompt service! I received friendly service, they were very good at explaining the issues and provided me with options to fix.
4/ 5stars
by  
on August 7, 2015
I recently went into Firestone to get new tires. I wasn't sure which tires to go with and they were very helpful advising me on which tires to get based on how much and how far I drive. I've been happy every time I've been to Firestone to get alignments, oil changes and tire rotations. I feel more secure getting oil changes here instead of the other oil change chains where they seem to have a different crew each time. Another plus is they are close to my home.
5/ 5stars
by  
on August 6, 2015
I went in to have my brakes looked at after my "Check Brake System" alerts started pouring in in my Ford Taurus. It was a snap to get my car in there and have them replaced- I think it only took 2 or 3 hours. The people that work at this location are so friendly, so easy to understand for those of us without much car knowledge, and I'm so happy they are my neighborhood Firestone.
5/ 5stars
by  
on June 22, 2015
I went for an oil change. ONLY USED THEM FOR TIRES BEFORE, BUT SO HAPPY I RAN OVER FOR THIS SERVICE. FAST & CONVENIENT!
5/ 5stars
by  
on May 28, 2015
I'm satisfied with the service and they did while I wait.
4/ 5stars
by  
on May 12, 2015
good overall experience, tho bad timeframe on my tires... But got a line of credit atleast
5/ 5stars
by  
on April 6, 2015
after using another shop, coming here was a dramatic difference. I was very pleased.
4/ 5stars
by  
on March 2, 2015
they always work with me very well Adam is a great dude. the only negative thing is that oil changes take too long and last time they forgot to top off my windshield wiper fluid. theres a closer firestone to my house but i rather drive a bit longer and have Adam's crew work on my cars the location Downtown is not good.
4/ 5stars
by  
on February 26, 2015
I had missed my appointment so I rescheduled when I came they had saved everything including the coupon I was going to use.
1/ 5stars
by  
on February 12, 2015
I let them know about the promotion and still came with wrong invoice.
5/ 5stars
by  
on February 3, 2015
Great service honest and don't try to sell you stuff you don't need.
4/ 5stars
by  
on January 27, 2015
The techs at Firestone have repaired every item I've brought to them plus inspected the vehicle and found the defective part/s that caused the repair to be effected. I count on them to fix my wheels as I would myself, if I still had the time
5/ 5stars
by  
on January 27, 2015
I needed to replace all four tires. Staff at this particular location was very courteous, helpful, and not pressing. They gave me relevant information and once I have decided to go with them (which was when I left the office and made several other phone calls) everything was done within hours. I am very happy with the service and will definitely come again.
5/ 5stars
by  
on January 23, 2015
Adam and Ron run this place on Osborn Rd., and they are terrific. No one wants to spend money on tires and repairs, bu since we all have to it makes sense to go to a place that is impeccably honest and technically adept. Been going there for years and have always been satisfied. One time they quoted me $1,100 for an extensive repair, and ended up charging me $300 when they found out the problem wasn't what they thought it was. An unscrupulous place would still charge the $1,100. .
5/ 5stars
by  
on January 23, 2015
I have used Firestone Complete Auto Care many times. Everyone greets you with a friendly smile. The technicians are knowledeable and trustworthy and I have never been disappointed with the quality of service. Costs are reasonable and fair and I feel confident I am getting just what I need to keep my car (and me) happy.

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