Firestone Complete Auto Care: Your Source For Tires And Repairs At 12433 N Cave Creek Rd In Phoenix

Welcome to Firestone Complete Auto Care at 12433 N Cave Creek Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

12433 N Cave Creek Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #11894 Managed by Luther Warnock

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/04 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll inspect tires, steering, hoses, and more. Plus, we're committed to offering the most consistent service on the market, all at reasonable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

    Customer Reviews

    (4.4 of 5) - 19 Reviews
    5/ 5stars
    by  
    on August 5, 2017
    Had great service, but when I inquired about total care rewards program, noone seemed to know much. Called your service center and was informed AZ program rool-out date is not until Feb 2018, but there are brochures all over saying you can ear rewards starting with your purchase today, only you can't "opt in" until the roll-out date. What gives???
    4/ 5stars
    by  
    on July 22, 2017
    I called for an appointment and got in the next morning. While on the phone, I explained exactly what I needed done and got a good price. The day of the appointment, work was completed without trying to add on other services or trying to upsell me.
    5/ 5stars
    by  
    on February 8, 2017
    It was a great visit, above and beyond my needs. Great job. Caleb and crew were very helpful!
    5/ 5stars
    by  
    on December 8, 2016
    I brought my van in on Saturday, Dec. 3rd to have power steering leak located and needed to have it back by Sunday close to make my appoint. Monday morning with my Oncologist. When we received no call by noon on Sunday I had my husband call to see how it was progressing and they discovered the paperwork had been place in the work completed pile by accident. Found that they needed 2 hoses and one would not be there until Monday morning. They would try to have it done by 10 AM which was the latest I could leave to make appt. but there was an issue getting one hose installed so husband took me to appt. When returned, van was done and all charges were negated much to my surprise. When I tried to start van, battery was dead and husband asked if they would give us a jump but Service Manager, Donald Fuller, gave us a new battery at no charge. I have been a customer of Firestone for at least 25 years and this was the 1st snafu yet they made the inconvenience more than right. I will continue to give Firestone my automotive business and refer friends there without hesitation. Good job!!!
    5/ 5stars
    on September 13, 2016
    Just moved into the area, I dealt with a Firestone Complete Auto Care back in Virginia and was very pleased and comfortable with the service I received there. I was very uncomfortable having to make a selection out here in Phoenix, compared to the excellent service I received back in VA. But Cave Creek took away those negative thoughts and provided excellent service. I highly recommend this Firestone Complete Auto Care to anyone who is in need of car repairs.
    5/ 5stars
    by  
    on May 22, 2016
    Mark has great customer care and skills in explaining what needs to be done; what options are there, and what he recommends. Great people skills. Erik has been the one doing services on my car and he loves what he does and knows what he is doing. Awesome Team. Thank you for taking care of my Accord.
    5/ 5stars
    by  
    on May 4, 2016
    Mark was very kind and helpful. His education of my car needs and what was best for my budget was a sigh of relief. I had a great experience as a single woman and I will be using Firestone for all of my car services and repairs. Sincerely Lea Lewis
    5/ 5stars
    by  
    on April 6, 2016
    There wasnt any issues with my visit when I answered the question was repairs on visit it wasn't not because of the facility because of me and finances..they were great
    5/ 5stars
    by  
    on December 17, 2015
    My little one and I got two flat tires, I called ahead and the guys had the tires ready for me, installed and done within 45 minutes. They also directed me to a breakfast place where I could take my little one to eat. So happy with the extended customer service and care that we received!
    4/ 5stars
    by  
    on November 27, 2015
    Due to safety issues got me thinking right in after inspection.
    5/ 5stars
    by  
    on September 25, 2015
    They did not mind the mudd! And gave me helpful advise to keep that car out of the Mud.
    2/ 5stars
    by  
    on August 11, 2015
    The service writer was helpful and I got the repairs needed for my vehicle. The services were actually a little more expensive than the other quotes I received from other places but Firestone offers a 6 month no interest plan which is a benefit. Unfortunately, immediately after I left the shop I noticed that my car was making a strange noise whenever I accelerated. I brought the car back to the shop and was told the noise was from the tire rotation that had been done. My car also went from getting 26 miles per gallon consistently since I purchased it to now only getting 22.7 miles per gallon. I am still waiting to see if the noise that occurs upon acceleration could actually be a result of the new tires or if something happened to my car while at the shop to cause it. I just know it didn't go in making that noise.
    4/ 5stars
    by  
    on June 10, 2015
    Wow, it was a delightful experience. Polite, cheerful and reasonably quick service when entering the store and getting the job done. Glad I came back.
    5/ 5stars
    by  
    on May 28, 2015
    I am very happy that I took my car here for new tires. Sean Morrison is awesome!! He knows what he is doing and knows how to take care of his customers. I will be going to this location from now on for oil changes and tire maintenance. Thank you Sean for the great customer service!!
    3/ 5stars
    by  
    on April 8, 2015
    Our vehicle is consistently returned dirty: oil/grease on the exterior/interior of the vehicle, remnants of service parts, materials inside/outside, etc. We are considering severing our relationship with Firestone as a result.
    5/ 5stars
    by  
    on February 2, 2015
    My daughter took her car to get the headlight replaced. The service was fast & the charge for that was so much lower than the dealership price. It's good to know there are honest businesses out there!
    5/ 5stars
    by  
    on January 28, 2015
    Recently I was in Firestone shop. The Manager and the staff were very polite and friendly.
    1/ 5stars
    by  
    on January 23, 2015
    I had my break pads checked about 6 to 8 months ago, was told they looked new. Now I had to have front rotors replaced because the inner pads were gone and it was metal against metal. Bad experience.
    5/ 5stars
    by  
    on January 22, 2015
    We always bring our cars to the shop on cave creek. They are the best and always go above and beyond to help us out. Best in Phoenix no doubt.

    Find The Firestone Complete Auto Care Location Nearest You