Firestone Complete Auto Care: Your Source For Tires And Repairs At 1239 W Guadalupe Rd In Mesa

Welcome to Firestone Complete Auto Care at 1239 W Guadalupe Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1239 W Guadalupe Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #27022 Managed by Jerrod Finley

HOLIDAY HOURS

Please note our hours for July 4th

  • 07/04 Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates will take a look for free with our courtesy check. We'll check lights, steering, the battery, and more. Plus, we're devoted to giving you the best service possible, all at great prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    Discover Our Range of Auto Repair Services

    After 90 years of automotive repair, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make your total auto care experience stress-free.

    Customer Reviews

    (4.6 of 5) - 49 Reviews
    5/ 5stars
    by  
    on July 17, 2017
    Excellent service every time! Great friendly staff too!
    5/ 5stars
    by  
    on June 29, 2017
    The staff members at Firestone are always very friendly, acknowledging all of the customers who walk in the doors. They are honest with their work and have my vehicles complete in a very timely manner.
    5/ 5stars
    by  
    on June 29, 2017
    I have been taking our vehicles to Firestone for 4 years. I always receive excellent service there! I highly recommend them for all your vehicle needs.
    5/ 5stars
    by  
    on May 4, 2017
    Very friendly service. They keep you informed and the wait isnt long hours are great for working customers. I love this facility.
    5/ 5stars
    by  
    on May 4, 2017
    5/ 5stars
    by  
    on March 23, 2017
    The staff at Firestone is great. They are always very friendly and courteous. They are prompt in servicing our vehicles and honest in the work that needs to be done. I highly recommend them for your vehicle service needs.
    5/ 5stars
    by  
    on March 10, 2017
    Jarrod, the store manager, is always very courteous, helpful and friendly. Great service and thorough explanation of issues and recommended service.
    5/ 5stars
    by  
    on March 2, 2017
    Honest. Timely. Professional.
    5/ 5stars
    by  
    on January 2, 2017
    This location gives the best customer service. They don't try to make money off of you, they just give you the best advice possible in maintaining your car. Everyone here is very knowledgeable, polite, considerate, and friendly. It's a further drive for me to get here since I moved, but it's worth it because good customer service is very hard to find these days.
    5/ 5stars
    by  
    on October 2, 2016
    After having another repair shop tried to tell me I needed repairs that had just had done I came here without an appointment. Service Advisor Jesse not only made sure that the job got done but Service Technician Justin made sure it was done right all so I could leave on a long road trip the next day. I would recommend them to anyone and everyone.
    5/ 5stars
    by  
    on October 2, 2016
    I walked out to my car Saturday morning to find the front tire flat. Drove to Firestone and asked to have four tires replaced and an oil service done without an appointment, they had the tires and oil changed, and I was back on the road in under an hour and a half. I would highly recommend this Firestone if you are in the market for tires.
    5/ 5stars
    by  
    on September 15, 2016
    I was quoted $2,500.00 for a complete front end rebuild by another shop. Firestone diagnosed the true problem and quoted me $500.00 for the repairs that were actually needed. I will never return to the other shop, and WILL return to Firestone.
    5/ 5stars
    by  
    on July 25, 2016
    I appreciate Jesse and his team for their great service. Jesse takes the time to go over repairs requires along with associated costs. Job is done right the first time!
    1/ 5stars
    by  
    on July 9, 2016
    Called for tire quote... Some guy quoted me 400 per tire! Called again a day later and that new quote was 275! Same tire!
    5/ 5stars
    by  
    on June 29, 2016
    As much as I love to support local businesses, I started with Firestone years ago when I lived in another city and they have always been awesome. When I moved to Mesa, I found one close by me and I have never been let down. The customer service is always excellent, they explain everything to me, and if I can't afford everything they recommend, they tell me which items are most important.
    5/ 5stars
    by  
    on June 17, 2016
    I have been coming to this location for 4 years now. Great service every oil change and repair. This time, the service was to replace 1 O-ring on the power steering pump. They noticed a 2nd O-ring was seeping so they called me for permission to replace that one at no extra cost. They also informed me it may take a few extra minutes because they had to drive across town to get the part. I appreciated noticing the extra repair, replacing it at no extra cost, driving to get the part that day, and keeping me informed on the progress and need for extra time. Phenomenal service right there!
    5/ 5stars
    by  
    on June 4, 2016
    Service advisor Jesse and Technician Angel are very knowledgeable, friendly and professional. I really appreciate the service I am able to get every time I take in my vehicle. All of the technicians and mechanics deserve to be thanked for all that they do. This location and its employees do a great job. I would highly recommend this place.
    5/ 5stars
    by  
    on May 30, 2016
    I will definitely be back! Before I even got home, I was telling my friends about the courteous and fast service I got at Firestone. Jesse Lavendat is a top notch customer service rep. I was treated like a VIP and drove away having a much better day.
    5/ 5stars
    by  
    on April 1, 2016
    I am a regular at this location as they service and maintain five family vehicles . Never had any issues with honesty or integrity. Highly recommend having your vehicle serviced here.
    5/ 5stars
    by  
    on March 12, 2016
    I depend on Bruce to take care of my car. He knows that I'm coming with Firestone coupons and he is always one step ahead of me. He goes above and beyond to save me money. I depend, trust and appreciate Bruce for keeping me rolling. Go See Bruce for all your automotive repairs. Trust me, he will get you back on the road and save you money for gas.
    5/ 5stars
    by  
    on March 11, 2016
    Great service. Fast,competent, friendly.
    5/ 5stars
    by  
    on September 21, 2015
    Have been using them for years. Would recommend to anyone
    1/ 5stars
    by  
    on August 6, 2015
    The problem seams to have been fixed, but I was put in an inconvenience with the length it took to replace my heater hose. My main concern was that it would be done with in the day. The first person I spoke to said that they would start working on my truck within two hours and have it at the end of the day. I came back two hours later and the new guy said maybe we will see it by the end of the day, then that it would be ready by ten the next day. So I took half a day off of work when I went to go pick it up at noon the same guy told me it might be done by the end of the day maybe. So I was stuck asking for rides for the two days it took. Good work, nice people but would not go back after that.
    4/ 5stars
    by  
    on August 6, 2015
    I take my Chrysler for oil changes to the Firestone on Alma School and Guadalupe. The guys there are all very nice and considerate. I wish it didn't take so long, but they are quite a team.
    5/ 5stars
    by  
    on June 7, 2015
    Chad and his team are spectacular! I had gone to them for years with my last car, but received 2 years of free maintenance from the dealership when I bought my new car. It's crazy to say, but I was so excited when the 2 years was up so I could go back to them. I always feel like they are honest with me, fix issues the first time, give me a fair price, keep me informed, etc. Keep up the great work!!!
    5/ 5stars
    by  
    on June 1, 2015
    The manager of the store, Chad, has always been extremely helpful and the staff always look for any other service that might be needed. They give me the information and an estimated price and allow me to decide when to get the service done. They have helped me get out of jams numerous times and I really appreciate them.
    5/ 5stars
    by  
    on May 26, 2015
    I made an appointment a week ago for oil service and am very glad that I made this decision.
    5/ 5stars
    by  
    on May 21, 2015
    I use u when ever i need service on my vechical.great service..keep u the good work...
    5/ 5stars
    by  
    on March 10, 2015
    I have use this Firestone for years. Chad, the mgr has always been very professional and explained what he recommends and the cost before doing the repairs. I have recommend this Firestone to several people thru the years. I was there today and William and Tyler were able to reschedule my appt, because I was running late. I appreciated this so much. Chad is doing an outstanding job!!! Sincerely, Donna Simmons
    5/ 5stars
    by  
    on March 1, 2015
    Moved to Tempe recently, and was worried this Firestone wouldn't live up to the regular Firestone I've been going to for years, but they certainly did! Glad I took a chance on this location!
    4/ 5stars
    by  
    on February 27, 2015
    I have used them continually for the years that I've lived in this neighborhood which is about 13 years. The Manager Chad is excellent, I have had iffy service when he is not there but I am aware there is turnaround and everyone cannot be as dedicated as Chad. We've had a good working relationship for these years. I have to say the work they have done is excellent. However I would prefer to not have spent as much as I have spent there over the years.
    5/ 5stars
    by  
    on February 27, 2015
    I have no complaints great service! They were quick.
    5/ 5stars
    by  
    on February 26, 2015
    They were outstanding in service, price and time in and out.
    5/ 5stars
    by  
    on February 26, 2015
    A company is only as good as it's employees and the employees at this store starts with the Manager, Chad Martini. I have known Chad for about ten years. Chad not only knows automobiles inside & out, he also knows how to treat people.
    1/ 5stars
    by  
    on February 16, 2015
    After a routine oil change and check up, there was a problem. I tried to bring it back, but they denied responsibility. After having the problem checked elsewhere, that mechanic said that firestone was to blame for the problem and that firestone missed several items on the routine check up. They did not want to repair the issue.
    1/ 5stars
    by  
    on February 5, 2015
    I brought my vehicle in for a check up because it was making a weird noise and when the mechanic could not find it he asked me if I knew the difference between a muffler sound and the sound of the engine. He also suggested if I could take a week off work so he could look over my vehicle and see if he could locate the problem. I have gone to this store for several years but I will not be returning. I will drive down the street.
    5/ 5stars
    by  
    on February 4, 2015
    Chad is awesome to deal with and the guys do a great job.
    5/ 5stars
    by  
    on February 2, 2015
    During the oil check they did a check of my fluids, found the water water down a bit. Brought back , they did a pressure check and found that the radiator cap was bad, and replaced it, all else was fine. Happy with my service at Firestone.
    4/ 5stars
    by  
    on February 2, 2015
    Its time for an oil change and I know ill take my car to Firestone. I trust then with my car, service is excellent.
    5/ 5stars
    by  
    on January 30, 2015
    great job--always bring my vehicles here..locale is good friendly and helpful
    5/ 5stars
    by  
    on January 29, 2015
    I moved to this area recently and had reservations about taking my car to another place since there are so many places that try to up sell you on services or recommend things you really don't need. These guys were Honest and forward with what i needed at a decent price. Its nice to have that piece of mind that you are not getting ripped off. Ill continue to take my vehicles here.
    5/ 5stars
    by  
    on January 27, 2015
    These guys helped get my Toyota Camry past 300,000 miles. Chad runs a good shop and is always pleasant and helpful.
    5/ 5stars
    by  
    on January 26, 2015
    I had a flat tire and you guys were able to replace it quickly and advise me the best value!
    5/ 5stars
    by  
    on January 25, 2015
    We always get the best service! Chad is always on top of things and takes good care of us consistently.
    5/ 5stars
    by  
    on January 25, 2015
    I have been relying on this Firestone location for service for many years. The work is first-rate. Equally important, they never try to pressure you into any up-selling. They will give you recommendations and then leave the decision to you. I have found them to be very trustworthy, honest, and knowledgeable.
    5/ 5stars
    by  
    on January 23, 2015
    The service overall was very courteous and professional. I could not have expected more.
    2/ 5stars
    by  
    on January 23, 2015
    Nickel and dimed. Eatimates not backed up when it comes to doing (maybe i should say planning on doing the work). For example...can you check my battery to make sure its still good. Sure... That will be 24.99!! ( any other shop fors that for free. Example 2: here's the cost of fixing your air conditioner. Oh!! We looked and it needs way more work than that. Yeah.. We didnt estimate that correctly. So. Here's the deal with these guys. Great service attitude but you can definitely do better with another local shop.
    5/ 5stars
    by  
    on January 22, 2015
    I have taken my car to this location since 2006 with no regrets!
    5/ 5stars
    by  
    on January 22, 2015
    Very pleased with the customer service they provide

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