Car Repairs And Tires At 5125 W Southern Ave From Your Laveen Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 5125 W Southern Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

5125 W Southern Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #321260 Managed by John Camacho

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/04 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect lights, steering, the battery, and more. Plus, we're committed to giving you the best service possible, at unbeatable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (602) 904-8007.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform will be done right. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.3 of 5) - 39 Reviews
    5/ 5stars
    by  
    on May 16, 2017
    Monte and Curran very knowledgeable and professional it was a pleasurable experience, both Monte and Curran made me feel comfortable with Firestone.
    5/ 5stars
    by  
    on November 2, 2016
    5/ 5stars
    by  
    on September 16, 2016
    Nobody expects for their tire to blow. But then it happens, and you end up on the side of the road with your day ruined. Luckily for me, I wasn't too far from home when I realized my back tire's rims were scraping the asphalt. While getting my spare installed, I called my local Laveen Firestone. I have always heard great things about Firestone, and knew that they were going to be my best option. Daniel, the store manager, answered my call within the first 3 rings. He put me down to bring my car in within the hour. Once I arrived, he was the one to greet me and take care of my vehicle. He was kind and understanding and made my bad day a little more bright knowing I was in good hands. While waiting for my car to be assessed, I sat in the full lobby. Not too long after I sat down, another store associate named Rodney came into the lobby and introduced himself personally to everyone. He even shook everyone's hands. He then offered to get anyone a cold water! His customer service was fantastic and his attitude was AWESOME. My car results came back and it wasn't pretty. Jaime, one of the technicans, was the one helping me at this point. He advised that I get new tires either that day or within 6 months, because the thread was pretty much completely gone on two of my tires, and my one good tire in the back had a giant nail in it that was unsafe. I knew I was due for new tires, since I bought my car used in January 2014 and had been using the same tires that it came with. So I opted for new Firestone tires. Jaime checked stock and reported that his store only had 2 tires in stock. But then: Jaime called another store and had them bring me 2 from their inventory! I was more than willing to wait, and knowing that Jaime went the extra mile for me made me feel like my car and I were valued to Firestone. This was my first visit to Firestone and it will not be my last. The Laveen Firestone Complete Auto Care store has an excellent staff who provide top-notch service to both your car and you. I would absolutely recommend them to anyone I cross in need of car services! The Firestone Company should be proud of their Laveen store!
    5/ 5stars
    on August 27, 2016
    I just wanted to share the news that this location is amazing!! They actually go in detail with you on your cars needs. The courtesy check report was actually notated and filled on the areas I wanted them to look into as well as the ones I had no idea about. (some locations don't do this so this is news to me lol) both managers at the front were great very courteous and polite. So thank you for considering my time with your awesome work !!! I went in for an oil change and tire rotation, and I received a discount!! Because he seen there was special for me. Love this location new service spot for the maxima
    5/ 5stars
    by  
    on May 15, 2016
    I have been going to this Firestone location for almost three years and I wouldn't have it any aother way. My family and I have recently relocated to central Phoenix and know there is a Firestone near, but will make the drive to Laveen to see our awesome Firestone team. I have had nothing but great experiences with them and honesty.
    5/ 5stars
    by  
    on December 20, 2015
    I always get my vehicles looked at , at firestone. Service is great . The guys are friendly . My vehicles are well taken care of !
    5/ 5stars
    by  
    on December 10, 2015
    Firestone Autocare in Laveen is a top notch shop in customer service and autocare. I setup an appointment and was in and out in a very fast and friendly time. Very pleased with service.
    2/ 5stars
    by  
    on December 9, 2015
    One week ago, i'm not too happy I value my time also.
    5/ 5stars
    by  
    on November 13, 2015
    Firestone is the best place in Laveen. Honest, courteous staff and fast service.
    5/ 5stars
    by  
    on November 5, 2015
    Everyone of my vehicles is taken care of here!!! Super fast quality care for my Mercedes Benz, BMW, VW, and GMC!!!!
    5/ 5stars
    by  
    on October 5, 2015
    Made an appointment. In and out fast. Great service.
    5/ 5stars
    by  
    on September 25, 2015
    I always feel I'm being treated with respect and understanding, which is not always felt being a women with having a car that needs to be serviced.
    5/ 5stars
    by  
    on September 17, 2015
    I've been using the Laveen Firestone for my vehicle since moving to the area seven years ago. I've always found them to be very helpful and never feel someone is suggesting service I really don't need. They also have great hours so that helps too!
    5/ 5stars
    by  
    on September 14, 2015
    >fast courteous. Service done on a holiday. Sandwich and salad, chips and soda provided for customers. How nice
    5/ 5stars
    by  
    on August 25, 2015
    I went to the store this past Monday and from the time I arrived the staff pulled up my info in the computer because I had scheduled a prior appointment. They reminded me of the past services i had there as well as a detailed account of all my vehicles i've ever had serviced with their shops, as well as prior recommendations made for future services my current vehicle might require. it was informative, professional and very helpful.
    5/ 5stars
    by  
    on August 9, 2015
    Jermaine should win an award as the best tech ever. I have never been disappointed with this work and glad he is the only one who ever works on my car. I request him every time. Yesterday, he replaced my front and rear brakes, did a brake fluid flush and oil change all under two hours wait time. I was amazed. The service manager Dan and his assistant Johnny also are great to work with. They are very thorough when explaining what is needed. I trust them, I feel confident and know I am well taken care of.
    5/ 5stars
    by  
    on August 6, 2015
    I was a pain and frustrated and they were completely professional and understanding
    5/ 5stars
    by  
    on July 7, 2015
    If my car was already running, then it was fine. The minute I turned it off I would have trouble starting it back up again. I kept having to get it jumped. I took it to a local auto parts store to get tested. They told me that the battery, starter and alternator all were in good shape, but yet I still had to get it jumped everytime. I took it here for a second opinion, they found that my batteries cold amperage (amperage that is used to start a car) was bad and thats why I kept having to get it jumped. The auto parts store equipment wasn't able to test cold amperage, only amperage, which is why it could stay running once it was going but was having a difficult time starting. After the problem was identified, the battery was replaced and I was on my way.
    5/ 5stars
    by  
    on July 6, 2015
    I've used them several times and am quite satisfied
    4/ 5stars
    by  
    on May 30, 2015
    I was able to schedule an appointment for the next day and the crew got it in on time and out ahead of schedule, despite being very busy. Very courteous and friendly.
    5/ 5stars
    by  
    on May 21, 2015
    I always go to Firestone for all my auto needs and everytime I go out of town, I'm always satisfied and they are always helpful and never pushy...Thanks guys!
    5/ 5stars
    by  
    on May 1, 2015
    We were getting ready for an 1800 mile trip, and my car's oil life was at around 10%. I couldn't book my normal service in time so I brought it to this location to do an oil & filter change and some quick checks. One of the checks revealed a small screw embedded in one of the tires that was also leaking very very slowly. They removed the tire and repaired the screw damage. Overall great and courteous service.
    5/ 5stars
    by  
    on April 20, 2015
    Very professional location. Everything was explained thoroughly.
    5/ 5stars
    by  
    on March 13, 2015
    I visit the store for service and I am completely satisfied. I would recommend this store to anyone.
    5/ 5stars
    by  
    on February 27, 2015
    I am always welcomed with a smile and hello. Service is quick and I do not feel pressured to purchase more than I want. My only complaint is the bathroom- clean and orderly, however I would really like to see a baby changing station. I had to change my 4 month old on the floor of the lobby. Not fun.
    4/ 5stars
    by  
    on February 6, 2015
    Wile having a simple oil change john took the time to come to the waiting room and make me aware of other issues pertaining to vehicle. Understanding that he was not selling me he was simply informing me . I new at that moment that that office on 51st ave and southern would now be the only place where I would now go to make sure all my vehicles needs are met. With a son in law who is graduating from mechanic trade school I know the value of good work and honest business so thanks for allowing me to express my true opinion . Loyal customer , Frank Garcia
    5/ 5stars
    by  
    on February 4, 2015
    I get friendly and honest service when I arrive to the shop
    3/ 5stars
    by  
    on February 4, 2015
    I do like the convenience and customer service of the location but Firestone prices are so astronomical that I can't even afford to get any changes there anymore, I am now forced to either do it myself or go to your competitors.
    1/ 5stars
    by  
    on February 3, 2015
    I took my car in a total of 9 times to get a ticking noise looked at. The techs serviced my alternator ,and after that i had numerous problems with the car. The ticking noise was kept occurring so i kept taking it back. They told me i had a bad alternator so we changed it again . Still i had problems with the noise and the car not running rite took it back, and then was told it was my tensioner which would be another $400.00 to fix. Still had the ticking noise so went back again. Was told then it was my water pump and would be another charge. Bottom line the vehicle still runs poorly. The only tech that actually seemed to help me or care was John Camacho who is the only reason i would even go back to Firestone!
    1/ 5stars
    by  
    on January 29, 2015
    I took my Truck for an Oil Change and a month later my Truck started having problems only to find out that my Truck had no Oil in it and the Oil that was used from Firestone was not Synthetic like they said.
    5/ 5stars
    by  
    on January 26, 2015
    I have never had a bad experience, whether with tires or oil changes
    2/ 5stars
    by  
    on January 26, 2015
    My center cap came off my front left wheel because the mechanic did not take time to line up the diviot points on my center cap. If they cant get a center cap on correctly what about turning bolts? when my wheels were brand new they did the same thing but forced the cap and it broke one of the plastic clips that holds it into place!!??!!.
    1/ 5stars
    by  
    on January 25, 2015
    I went in here for an oil change ($120 dollars paid) and loved the professionalism of the staff so I decided to go ahead and get the power steering pump replaced in my son's truck after being told it was bad. I was also charged $12 in labor to switch a bulb out. $580 later ($50 part), the sound still existed, only to find out it was the rack and pinion after all - a $600 quote for repair. After taking it to another garage I was told that the power steering pump that was on the truck (the one I paid $580 for) was used. The other garage charged me a total of $350 for parts and labor. I had used Firestone in Tucson for 15 years without a problem, boy was this a mistake.
    5/ 5stars
    by  
    on January 24, 2015
    Good work Fast and friendly service. I would recommend to a friend
    5/ 5stars
    by  
    on January 23, 2015
    I never have any issues when I take both my car here for service
    1/ 5stars
    by  
    on January 23, 2015
    I'm so happy that Firestone sent me an invitation to review them and I hope this review gets posted and is not filtered. I scheduled an appointment at noon on a Saturday to have both front and back brakes cone on my wife's car (the one that carries her and our child the most). I scheduled an appointment thinking that it would guarantee me same day service. Wrong. The car wasn't even looked at until 6pm. We didn't get the car back until 3pm the following day. So, an entire weekend without a car...for brakes?? As my wife is driving to work the following Monday (she has an hour long commute) she hears a loud banging noise coming from the back of the car. Its the brakes. She takes time away from work to get them looked at by a Firestone near her work and they confirm that there is indeed a problem with the rear brakes. That took 3 hours. They can't fix them because they don't have time so she has to drive home and pick up our child from daycare with bad brakes. So much for that nationwide warranty and an understanding of the severity of the situation. So now my wife has to get permission to work form home while her car sits at the Firestone for another day to get fixed. So, three days for front and rear brakes. Unacceptable. Sorry Firestone, about the only thing you are trusted for now is an oil change.
    5/ 5stars
    by  
    on January 23, 2015
    The employees are friendly, the shop is clean and everything is on time at the prices given. They'll even give you a ride if needed. Dan and his crew are great.
    5/ 5stars
    by  
    on January 23, 2015
    We brought both our vehicles in a few months ago for oil change and general check up. They are very honest and dependable!
    5/ 5stars
    by  
    on January 23, 2015
    They always do a great job and ensure my car is running like it should and safe. The staff there are very helpful, polite and get you in and out in a timely manner.

    Browse Nearby Firestone Complete Auto Care Locations