Firestone Complete Auto Care: Your Source For Tires And Repairs At 70 E Guadalupe Rd In Gilbert

Come in to your nearest Firestone Complete Auto Care at 70 E Guadalupe Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

70 E Guadalupe Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #289566 Managed by Daryush Sadati

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/04 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll check fluid levels, steering, hoses, and more. Additionally, we're devoted to offering the most consistent service on the market, all at great prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (480) 845-6407.

    The Source For Great Offers On Tires.

    Learn More About Our Different Services

    After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (4.4 of 5) - 37 Reviews
    5/ 5stars
    by  
    on July 18, 2017
    All the people in this location are true professionals and are customer oriented!
    5/ 5stars
    by  
    on June 24, 2017
    Have visited this store twice, got very good service both times. Will continue to do business here.
    5/ 5stars
    by  
    on May 20, 2017
    Darryl, the manager was an excellent customer service guy and also helpful with providing expert advice .He also gave me discounts that the store was doing for promos and willing to match any auto repair shops coupons or deals. Great customer service and respect of your time. the only improvement would be one of a shuttle service within a 10 mile radius.
    5/ 5stars
    by  
    on May 17, 2017
    I started coming to this Firestone when I moved to Arizona, because of the good reviews Jarred and Israel had received. It was not the closest to me. When I found out Jarred and Israel were at other locations I was worried if Darryl and Winston could meet the customer service level I was used to. They did not. They exceeded it. Kept me well informed, found a way to get everything I needed, not just what I thought could get done. With a very tight budget and get my car back to me sooner then the quoted time. I have been a Firestone customer for 30 years in three different states. This the best service I've had so far. Thank you Darryl!
    5/ 5stars
    by  
    on May 6, 2017
    I'm working and traveling around the US in my car right now at www.MomSpelledBackwards.org The Firestone locations across the nation have taken awesome care of my Honda. Those of us who love our cars and take good care of them usually name them. My Ronda the Honda has gotten me around one US road tour, up & down ski mountains, and now we're about to hit the road for a 2nd trip around the US. I couldn't have done all of this without Firestone. They have been reliable, quick, and they also keep track of all my service records no matter what state I'm in. Check them out! Thank you Firestone!
    5/ 5stars
    by  
    on May 6, 2017
    It was awesome, Daryl makes you feel so at ease.
    1/ 5stars
    by  
    on March 31, 2017
    I have brought my car in to this Firestone location five different times for what I thought was a problem with my temperature gauge/radiator, because according to them those could be the only things making my temperature gauge fluctuate. Well finally I took it to honda after the 5th time because once again they told me it was just an air pocket. It turns out that there was a crack in my engine that was letting the coolant leak into the oil and they were mixing causing a milk chocolate substance. I have been driving like this for 2-3 months now and spent hundred of dollars that I never needed to spend. I have been coming to this Firestone for over 3 years and I trusted them to diagnose the problem correctly. I am not only out hundreds of dollars that I never needed to spend but I now don't trust them to handle things with my car.
    5/ 5stars
    by  
    on March 23, 2017
    Service manager went above and beyond to make me happy.
    5/ 5stars
    by  
    on January 25, 2017
    This Firestone location has provided me with honest trustworthy advice on 2 of my vehicles. When I need a job done right, this is the place I trust.
    5/ 5stars
    by  
    on December 3, 2016
    Was top notch.Quick and friendly.
    1/ 5stars
    by  
    on November 20, 2016
    Poor customer service. They do not explain anything. They do not make you feel welcome. Shortly after I left check tire pressure light illuminated. All tires were at least 10 pounds below factory spec. Spouse had similar experience at same location. Go somewhere else where they care!
    5/ 5stars
    by  
    on June 20, 2016
    They serviced my vehicle near closing time without comment. I was concerned about my car overheating but could not find anything wrong. I needed two tires that were ordered and I was back Sunday morning to have them put on. They checked again for overheating but the car was fine so they could not find the problem. I was told to come right back and leave the car running if the temperature gauge went up again. I did and they were able to find the problem. They got the part within 24 hours and they are fixing it now. Such a relief. I did not know Firestone did anything other than tires. They are a lot faster and cheaper than going to the dealership. I will now be a regular customer because of the service and treatment I received.
    5/ 5stars
    by  
    on April 30, 2016
    Great service all the way around. Will be back again and again!
    5/ 5stars
    by  
    on April 3, 2016
    Great Service!
    5/ 5stars
    by  
    on April 1, 2016
    Jim has to be one of the best service advisor I have dealt with, if you don't need the service he will let you know. Firestone is now my go to for repairs on my car.
    5/ 5stars
    by  
    on November 29, 2015
    Great service and friendly workers. Not a long wait time like another location where I had horrible experiences. I will be going here from now on!
    5/ 5stars
    by  
    on November 21, 2015
    I first came to this Firestone about 9 years ago. The quality of Customer Service is unparalleled. The team here is genuine, accurate and overall professional in every way. I highly recommend you choose this location, not just for the Brand and the quality that stands behind Firestone, but for the quality of Customer Service. Juan is an excellent GM and his team is outstanding. 5 stars.
    5/ 5stars
    by  
    on November 6, 2015
    My sister and I both had service this week. Another company lied about work needing to be done. Firestone was honest and did the repairs at a fair price. It is great to trust your mechanics.
    5/ 5stars
    by  
    on November 4, 2015
    First time visit a couple of weeks ago to this location. From scheduling appointment, diagnostic review, and services provided it was an extremely professional and above and beyond customer service experience. I would highly recommend this location.
    5/ 5stars
    by  
    on September 22, 2015
    I called to let them know I was running late for my appointment! When I arrived with toddler by my side, they were very kind and understanding. I let them know I was concerned about one of my tires and requested if anything was seriously wrong with my car to brace me for it since we just moved and things are tough. Jim was so kind! He hinired my request and offered specials and discounts to help me as well. We were out the door before my little one was starving or bored and Jim as knowledgable and extremely reassuring. I will definitely be making referrals and be back!
    5/ 5stars
    by  
    on September 19, 2015
    These guys are great! Israel, Juan and Jim made me feel very welcome from the moment I walked in the store. They were running a promotion and got me a great set of tires, a lifetime alignment (which i can use anytime i want) and signed me up for a credit card i can use with no interest for 6 months! I needed tires badly and wasn't sure how i could afford them. Since most people don't budget for car repairs (myself included) i now have the comfort of knowing i have an option if something happens to my car. I also have the comfort of knowing these guys will give me honest advice and fix my car right. I recommend them to anyone who is looking for a place to take their car on a regular basis for service because they won't disappoint you!
    5/ 5stars
    by  
    on August 4, 2015
    I took in 2 very difficult cars to work on, a BMW and an Xterra. Juan really came through! He personally ensured the alignment specs were dialed in on the car.. and nailed 'em! He gave me expert advise but was also willing to respectfully discuss everything with me and really listened to what I was asking for. With the Nissan.. wow! Firestone went above and beyond to get things right on the air conditioning system. Taking another car in next week for new struts. Can't believe they're open on Sundays! They make taking your car into the shop so much easier and they've earned my trust.
    5/ 5stars
    by  
    on August 1, 2015
    This firestone has provided excellent service.. They are very knowledgable and efficient. The manager, Juan, has always been very considerate and polite. He went out of the way to get my car done the same day so that I could keep an appointment the next day even though I brought the car in late morning.
    1/ 5stars
    by  
    on June 13, 2015
    Went in last week to change out a stud they replaced with wrong stud because of the threading was different over charged me for a oil change ended up stripping another stud so they didnt charge me for the stud they put in I ended up redoing all the work done myself ill never go back
    5/ 5stars
    by  
    on June 10, 2015
    I never write reviews to anywhere I go but i felt like the guy that helped my boyfriend and I out did an outstanding job! I can't remember his name but he just transferred to the Gilbert and Guadalupe location he said. When you think of customer service he is the perfect example! Very attentive with a positive, energetic attitude!
    5/ 5stars
    by  
    on June 6, 2015
    I did not have an appointment but they gave me fast service.
    5/ 5stars
    by  
    on April 3, 2015
    THE EMPLOYEES AT THIS LOCATION DESERVE A RAISE. GREAT SERVICE.
    5/ 5stars
    by  
    on February 25, 2015
    They put new tires on and changed my oil. They were quick and easy to work with.
    4/ 5stars
    by  
    on February 16, 2015
    They guys at Firestone always go above and beyond for me. I really appreciate everything they do for my little Nissan Versa.
    5/ 5stars
    by  
    on February 2, 2015
    I found the firestone attendant friendly and not pushy at all! The service was done fast and at a fair price.
    5/ 5stars
    by  
    on February 2, 2015
    The quality of service at this Firestone location is awesome! I am always in and out of there very quickly and am always treated with courtesy and respect. Thank you Johnny Blanco specifically. You were very courteous, helpful and informative.
    4/ 5stars
    by  
    on February 2, 2015
    I pulled into a convenience store/gas station next to Firestone and getting ready to leave, my car would not start. I walked into the Firestone next door and asked if it were possible to jumpstart my car. The manager, who's name I've forgotten now, gladly offered to assist. Not having any luck with the portable jumpstart kit he had brought with him, he went and got his personal vehicle in an effort to assist. That not working as well, he got behind the car and pushed my vehicle to one of their maintenance bays. That had to have been a workout. Turns out the battery was too far gone to even start the car with assistance. Purchased a new one and was on my way. He didn't have to do any of this. He had a store to run. Instead he jumped at the opportunity to assist me for which I was extremely grateful. Too bad all businesses didn't have this type of caring and willingness to help.
    2/ 5stars
    by  
    on January 31, 2015
    I asked to replace the windshield blades. I was told service was finished. when I want outside to get in my car I noticed the old blades was still on. on looked at the bill it was listed I paid for new once. I had to go back in ask why. So he personal came out and replaced them.
    4/ 5stars
    by  
    on January 27, 2015
    Came to get wheel alignment and was advised of all the car needs to maintain safety and the order needed for budgeting.
    4/ 5stars
    by  
    on January 26, 2015
    The team makes sure you leave satisfied with the job they do for you.
    1/ 5stars
    by  
    on January 24, 2015
    Every time I go to Firestone for something other then my lifetime alignment they always try to overcharge me because I am a female
    5/ 5stars
    by  
    on January 23, 2015
    This is the best shop in the valley!!! I Drive across town (and pass several other repair shops) to come here because Nate is the only mechanic that knows how to do it right the first time. I will always come to this shop no matter how far I drive. Also they are fast and very friendly. Actually I will be scheduling an oil change this week. Thanks again

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