Car Repairs And Tires At 2519 Mcfarland Blvd E From Your Tuscaloosa Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 2519 Mcfarland Blvd E? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2519 Mcfarland Blvd E
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #21911 Managed by Thomas V Terry

HOLIDAY HOURS

Please note our hours for July 4th

  • 07/04 Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians can perform a free courtesy check. We'll check lights, air filters, the battery, and more. Additionally, we're devoted to giving you the best service possible, all at great prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or plan your appointment online or by calling (205) 409-7199.

    Find Great Deals On Tires For Your Car.

    Learn More About Our Different Services

    With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (4.4 of 5) - 56 Reviews
    5/ 5stars
    by  
    on May 10, 2017
    My advisor Emmanuel was amazing I was going to pep boys to get my service done on my wife's car but now I'm bringing them all to him. I want him specifically to be my advisor it would be great if when I made my appointments if I could choose him some how or he could call me or email me and set up the appointment after I give dates that I can come
    2/ 5stars
    on March 4, 2017
    Customer service horrible and given half quotes never tried to keep me informed about my vehicle always had to call to get estimated timetable on repairs being finished. Only got two stars because work was done correctly.
    5/ 5stars
    by  
    on March 2, 2017
    Great customer service!
    5/ 5stars
    by  
    on January 26, 2017
    Everyone was very friendly and helpful. I recommend others all the time. They give fast efficient service.
    4/ 5stars
    by  
    on December 28, 2016
    Staff is always friendly and helpful, techs are knowledgeable and equally friendly. Sometimes the wait times seem too long for appointment services, but they do stay very busy.
    5/ 5stars
    by  
    on October 24, 2016
    Great service
    5/ 5stars
    by  
    on September 23, 2016
    I met my son in Tuscaloosa for a quick afternoon visit. He attends Mississippi State. He noticed on the way over that his truck was shaking. We arrived at the Firestone location in Tuscaloosa and explained our problem to Emmanuel. He was very kind and professional and took the truck. It ended up the tires needed balancing and there was some mud causing the problem. Sterling explained what was going on and that it was fixed. As my son was leaving he noticed the tires were rubbing. Sterling took the truck again and corrected the problem. There was a lady also working in the store who was also very helpful and friendly. Thanks so much for the team helping us out!
    5/ 5stars
    by  
    on August 31, 2016
    5/ 5stars
    by  
    on July 18, 2016
    Mr. Vic Terry and his staff lead by Willie are the best at taking care of my vast engine. They can take care of my car from the tires to the engine from alignments and oil changes to air filters and windshield wipers. I appreciate their service each time I visit.
    5/ 5stars
    by  
    on July 12, 2016
    I needed Firestone to check a tire on my rental vehicle. Since they were backed up, I offered to come back first thing in the morning. They set me up with a 7 am appt. and I was done by 7:25.
    5/ 5stars
    by  
    on June 30, 2016
    I had a great experience here! Willie was helping me, and even after my service was done, he fixed my battery free of charge and wouldn't even let me tip him!! He was great, honest, professional and you guys definitely need to keep him around! Great, fast service.. I will definitely be coming back!! Thank you!!
    3/ 5stars
    by  
    on May 23, 2016
    If time is of the essence, go somewhere else. 2.5 hours to install 2 rear tires on my truck.
    5/ 5stars
    by  
    on April 27, 2016
    Very capable technicians. They successfully diagnosed and repaired a problem that had been overlooked or mis-diagnosed by two other shops.
    3/ 5stars
    by  
    on April 27, 2016
    5/ 5stars
    by  
    on April 17, 2016
    Sales associate was very professional and diligent in his service. I ordered through TireRack.com and the associate tracked down my tires and made sure everything was ready for me to come in. My appointment was at 8:00am on a Sunday and when I got to the location at 7:50am the shop was already open and there were crew members waiting on my car. The service was fast and they left my car clean. they did not try to pressure me into buying other services and they were very nice. This is the first review I EVER do. I am just very impressed with heir service.
    5/ 5stars
    by  
    on April 17, 2016
    Great tire purchase experience. Everyone was very professional, explained the services, and made good suggestions. The work was done in a timely manner, and I was kept informed with what was going on with my vehicle. I highly recommend them!
    5/ 5stars
    by  
    on April 12, 2016
    The price of the Bridgestone tires that I purchased were lower than I had anticipated. I was in and out in less than two hours and this included a 4-wheel alingement.
    5/ 5stars
    by  
    on April 4, 2016
    I would just like to say that I was impressed with the customer service from Willie, and the rest of the staff. Willie got my tire issue analyzed and fixed quickly. With me working in Customer Service for 7+ years, I love to see a business with a good atmosphere and friendly employees. Great Job!
    5/ 5stars
    by  
    on March 20, 2016
    Tommy was great at the store in Montgomery East Chase. My wife had a flat right down the street from the store. He knew time was of the essence so he got me in and out within the hour even though the store was packed.
    4/ 5stars
    by  
    on December 25, 2015
    My service from beginning to end was a smooth transition.
    1/ 5stars
    by  
    on December 19, 2015
    When they returned my SUV, they had gotten green grease on the inside and it will not come out. My SUV is a 2016 Mercedes-Benz GLE. This is a lease ,so I will have to pay for this. I was told about cleaner to buy and trying to clean it myself.
    5/ 5stars
    by  
    on November 29, 2015
    I am very pleased with the professional service that I received. The people were kind and the service was great.
    5/ 5stars
    by  
    on November 19, 2015
    They did a great job changing my tires and also balanced/aligned them. Took the time to explain everything to me.
    5/ 5stars
    by  
    on November 15, 2015
    Very competitive pricing and very helpful employees when I called to ask a question!
    1/ 5stars
    by  
    on November 7, 2015
    I dropped my car off on Thursday morning at 11. When I got out of class at 3. My car wasn't even ready. They didn't bother to call me until after I pulled up to tell me I needed more stuff done.
    5/ 5stars
    by  
    on November 3, 2015
    They have preformed several repairs for me in the last few weeks, and they do an excellent job. I always am a walk in and they still are able to finish the work in a timely manor. Willie is usually the one I speak to and he's always helpful.
    5/ 5stars
    by  
    on November 3, 2015
    I used them two weeks ago and im very happy with the work they did.
    5/ 5stars
    by  
    on October 11, 2015
    My car quit in Tuscaloosa on a Sunday afternoon ...4 hrs from home. They corrected problem that a previous shop caused and had my car ready to go so I could get home.
    1/ 5stars
    by  
    on September 21, 2015
    My car was promised to be ready on Saturday after it was dropped off Friday afternoon. However, it was not ready until late the following Monday. No one ever called to inform me of delays, rather I had to call continually for updates. The new tensioner I purchased to have installed was broken in the process, meaning I will be forced to purchase a new one the next time I must replace a belt. The lug nuts on my tires were not tightened properly either. Overall, this was a disappointing first experience with Firestone, and I do not plan on returning as a customer.
    3/ 5stars
    by  
    on September 17, 2015
    I used them about a week ago. I bought new tires had maintenance services done. Customer service was good. However, I still had red warning lights on indicating something was wrong. I was erroneously told by maintenance that it was normal.
    5/ 5stars
    by  
    on September 17, 2015
    It was great service i will be returning soon and getting more cars repaired
    5/ 5stars
    by  
    on September 4, 2015
    I had a tire fall all the way off a few weeks ago and the guy there said the other tire needed repairing as well and a front end alignment so I took my car back to get that done....WOW what a difference it made !! My car drives like it's brand new and it's a 2006.
    5/ 5stars
    by  
    on August 23, 2015
    I have had my car repaired here 3 different times and every time I have enjoyed great customer service and the quality of the work done by the repair technicians have exceeded my expectations. I Highly recommend this Firestone location.
    5/ 5stars
    by  
    on August 6, 2015
    The employees at Firestone are the best !!!! They are always very patient and considerate with the customers. I have all of my auto repair/ maintance done at Firestone.
    5/ 5stars
    by  
    on August 6, 2015
    I recently used Firestone of Tuscaloosa for the first time. I have used many different repair centers and have never been completely confident that I was getting the best service at the best price. Customer service was never very good but I just thought that was the nature of the business. Firestone completely changed my view of auto repair centers. I feel that I am getting the best possible service at the best price every time I go there. All of the staff from the managers to the advisers to the mechanics are extremely friendly. They always keep me updated regarding the progress of the work. I cannot imagine ever going any place else. I think I have found my forever auto service center.
    5/ 5stars
    by  
    on July 16, 2015
    On road had blowout,they stayed late to install tires.
    5/ 5stars
    by  
    on June 24, 2015
    The team there is great to work with. Trent certainly took care of us and the technician Josh, they both went out of their way to make sure the car was safe and repaired properly. Not all Firestones are honest and provide good service, however, this one certainly is and did.
    4/ 5stars
    by  
    on June 15, 2015
    Everyone seemed very knowledgeable and helpful. I did make a return trip the following day to get a tire pressure monitor fixed, and that visit also went well.
    5/ 5stars
    by  
    on June 7, 2015
    I've always used Firestone and always been satisfied with their products and work.
    4/ 5stars
    by  
    on May 31, 2015
    I set an appointment for an oil change and they got on my car very quickly.
    5/ 5stars
    by  
    on May 26, 2015
    Awesome service very honest and friendly staff very knowledgable
    5/ 5stars
    by  
    on May 8, 2015
    Got rear brakes last week. Problem with removing the warning light after work done. They worked until they got it right!
    3/ 5stars
    by  
    on April 28, 2015
    I used them 7 days ago. Hope to use firestone again in the near future.
    5/ 5stars
    by  
    on April 14, 2015
    I was treated with the utmost respect and provided with a fantastic experience and some really great tires
    5/ 5stars
    by  
    on April 3, 2015
    They did not have four tires in stock, but Vick made sure they had them the next day. Being a team member and a manager with (SPEEDCO), he (Vick) made sure my new tires were 2014 or better as requested. I am very happy with the product and I can feel it in my car. Granted I had 70K on my old tires. But the Turanza EL400 P215/60R 17s give a smooth ride!
    5/ 5stars
    by  
    on February 27, 2015
    My SUV's starter died and had the vehicle towed to Firestone. The SUV was tested, an estimate of time and cost was delivered, and no high pressure sales tactics were applied. The vehicle was ready when promised and at the cost quoted. Great experience, I highly recommend Firestone.
    5/ 5stars
    by  
    on February 26, 2015
    Service like it once was--delivered what was promised at the time it was promised, and looked for ways to go further in assisting me. Very pleased.
    5/ 5stars
    by  
    on February 7, 2015
    Great customer service... Great team... Please keep up the good work
    4/ 5stars
    by  
    on February 7, 2015
    I've been coming to a Firestone store for over 25 years for my tires. I've had an overall good experience in Centerpoint and Tuscaloosa stores. I will use them for my tire care as long as I'm able.
    5/ 5stars
    by  
    on February 4, 2015
    I always use Firestone for all my auto needs. They keep me safe on the road.
    4/ 5stars
    by  
    on February 2, 2015
    I received good service by the CSR at the front counter. I was first to come in and she had just brewed some coffee as I got their. The wait time was not too bad. The only hiccup was when I bought my tires a few months before another CSR told me I would get free rotation and balance. It was not notated anywhere. The CSR waved the rotation fee.
    2/ 5stars
    by  
    on February 1, 2015
    I have had my past 2 oil changes their, oil leaking cause they didn't tighten the oil filter all the way both times, had to call back
    5/ 5stars
    by  
    on January 23, 2015
    I've used the Firestone store in Tuscaloosa for years. Vic Terry and Harold Pastore are very professional and I trust their advise and work on my vehichles
    3/ 5stars
    by  
    on January 23, 2015
    I got great service but thy did not offer a tire damage to me so 5 days after buying the tires I hit a rock in the dirt road and put a hole in it and was out a tire wish thy would have said something about it when I first bought the tires not when I went back
    3/ 5stars
    by  
    on January 23, 2015
    Well I'm 50/50 on them. First of all they Lied bout my brakes. Said I needed new front brake pads and back shoes. So I took to somewhere else where I could watch them work on brakes. The front pads were 50% that's good and back shoes were the same.they were right about my front upper and lower ball joints but I let another mechanic replace them and saved $500. Too expensive to let them do much work on my vehicles unless it's alignment we bought lifetime and tire rotation. Now will you post this as a review for ppl to read
    5/ 5stars
    by  
    on January 22, 2015
    I have been a customer for years. Service has always been great. My problem is with the cost. At $500.00 to $1800.00 it limits how often an old retired person can afford to have repairs done. Repairs over $ 1000.00 charged to Firestone Credit allow to be paid in 12 months interest free .

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