Car Tires And Services At 2570 Schillinger Rd S: Firestone Complete Auto Care In Mobile

Ready to come in to your local Firestone Complete Auto Care on 2570 Schillinger Rd S? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2570 Schillinger Rd S
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #599069 Managed by Nathan Minton

HOLIDAY HOURS

Please note our hours for July 4th

  • 07/04 Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates will take a look for free with our courtesy check. We'll examine oil level, wipers, hoses, and more. Additionally, we're committed to providing the best auto repair possible at unbeatable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or schedule an appointment by phone or online.

    Find Great Deals On Tires For Your Car.

    We Cover Every Area Of Auto Repair

    After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.4 of 5) - 50 Reviews
    5/ 5stars
    by  
    on June 17, 2017
    I called Friday around 4pm inquiring what time they closed. I was greeted with a very friendly and informative young lady. When I arrived that same young Lady "Scarlett Rodriguez" Greeted us, and immediately when to work helping us. I was looking for 4 new tires, she told me of specials that they had made some suggestions on tires and services that were offered after the purchase as well as payment options. "Wow" They offer financing, we left with 4 new tire's an alignment and an oil change. Thank you Scarlett and the rest of the Staff, we will be back.
    3/ 5stars
    by  
    on June 13, 2017
    Not sure.
    5/ 5stars
    by  
    on June 6, 2017
    Friendly and efficient service!
    5/ 5stars
    by  
    on May 17, 2017
    My technician was amazing! Very kind young gentleman who took great care with fixing my vehicle! My receipt says his name was Aaron. I highly recommend him! The manager, Myles, was nice and assisted me, especially when I didn't know all the answers. There was one younger service worker inside who needs to learn to be attentive and not on his cell phone, but the older service man was extremely respectful of his guests' time and I am thankful for workers like him.
    5/ 5stars
    by  
    on March 18, 2017
    The Staff is fast and friendly. The work is very good have had no problems going their.
    5/ 5stars
    by  
    on March 1, 2017
    First off, I would like to say that when I called the place of business to get an estimate on a tire. I was not placed on hold for a long period of time, and the young lady that I spoke to was really aware and on top of her game when I inquired about my tire size and truck that I would be placing the tire on. She placed me on hold for a second, came back to the phone with all the information that I needed and gave me a really good deal on a brand new tire. She was VERY PLEASANT and full of concern with getting me a good deal. After arriving to your location of business which was Schillinger road. All of the staff were friendly, energetic and immediately available for access. It has been a long time since I entered a place of business were all the staff were in good moods and eager/willing to provide good service. Times have changed and people are different and don't provide good customer service any longer, but your staff members were GREAT in every since of the word, and again I APPRECICATE THE GOOD SERVICE THEY PROVIDED. FELT LIKE GOOD OLD COUNTRY DAYS, WHERE EVERYONE SPEAKS AND ARE TRULY THERE TO HELP AND CARE FOR YOU!!!! THANKS TO THE FIRESTONE STAFF< I HAVE FOUND A PLACE FOR ME AND MY VECHILE TO CALL HOME Brenda Thornto
    5/ 5stars
    by  
    on February 3, 2017
    When I say that was the best experience with car service EVER, I mean it! When the female counter reps are as knowledgeable as the technicians are, AND they're ultra friendly, you know you've gone to the right place! Loved every minute of it, and recommend the Schillinger Rd location to everyone I know!
    5/ 5stars
    by  
    on January 23, 2017
    I was greeted by a most helpful salesman who answered all of my concerns.
    5/ 5stars
    by  
    on January 15, 2017
    Always great service when I visit. Thanks to Miles, Stewart and the technicians
    5/ 5stars
    by  
    on January 6, 2017
    I always have a great experience when I go there. These gentlemen are all awesome and work hard to keep you informed about your vehicle!
    4/ 5stars
    by  
    on December 6, 2016
    The guys at the shop were curtious, respectful,and more than a little professional in their work performance. You men hit it out of the park. Thank you.
    1/ 5stars
    by  
    on October 20, 2016
    On 10-15-16 went there to have my car aligned. I purchased a life time plan years ago. I get a call a few hours later to come get my car. When I got there, my car is still on the rack and the service "advisor" takes me to the car and shows me that the boot on the rack and pinion was tore. He then tells me that they charge five shop hours to change the boot. Also, they charge the same to replace the R&P. He then proceeded to give me a estimate that was over several thousand dollars. I didn't want or need this. In the middle of him pencil whipping the estimate they forgot to do one minor thing, check the air pressure on the tires. A tire store not checking air? WOW. Turns out, I took the car home and checked the pressure. Three tires were under inflated. And this person wants me to pay, trust my wife's life to him and whoever else? Not happening. These firestone stores in west Mobile use to be a good place to do business but, lately I don't trust this outfit no more. I don't know what happened with y'all but, if you're going to stay in business, it needs to be figured out quickly.
    5/ 5stars
    by  
    on October 18, 2016
    The guys here are great and informative. Will definitely be coming back here.
    5/ 5stars
    by  
    on September 18, 2016
    Wonderful service, I had a flat and an appointment downtown. I made it with 5 minutes to spare... Thank you Myles for your great service.
    5/ 5stars
    by  
    on July 21, 2016
    Stuart is Awesome
    4/ 5stars
    by  
    on June 25, 2016
    Good people fast service. What they quote u pay.
    5/ 5stars
    by  
    on April 25, 2016
    I was very pleased with the way that Firestone handled the situation that was going on. There were a few issues that I had with this store; however, they handled the situation very professionally and ended up not charging me a dime for the services to fix my car. I was very thankful for that. I will definitely be going back.
    5/ 5stars
    by  
    on December 1, 2015
    I used them for 4 new tires, alignment, and multi-point inspection! NO ONE tried to push anything on me that I did not need and anything they did see, I was able to see a detailed report about the issue! I will continue to use this location!!!
    5/ 5stars
    by  
    on November 27, 2015
    Went there to get new tires and brakes. Did not pressure me to buy other services and provided several discounts. I wax so happy I went the following week and bought new tires forvmy other vehicle as well. Everyone there is very professional and I will use them from now on.
    2/ 5stars
    by  
    on November 10, 2015
    Stopped in Mobile on the way home from New Orleans for new tires during torrential rain. This place was open (Sunday afternoon) but did not have the tires I needed in stock. Said they could service my car in the morning which they did. I bought 4 new tires and the extended warranty and rotation package. The staff was all very nice, but when I drove home to Atlanta I discovered 2 of my 4 hubcaps had fallen off during the drive home! Super annoying to spend $600 plus and now need new hubcaps.
    1/ 5stars
    by  
    on November 10, 2015
    I had an oil change and tail light in rear windshield replaced. Mechanic climbed into my car with tan interior and got black grease all over my seat, headrest, and rear dash. Apparently he did not cover my seats or wear gloves. I let them know and all they offered was to clean it which I don't have time to just go back up there for them to correct their mistakes every time they don't do something right the first time. Even when I make appointments I still wait an hour. I will just clean it myself and change companies.
    5/ 5stars
    by  
    on November 9, 2015
    I thought the dealers had it together but it was a holiday and they were closed. Battery problem and need to fix problem right away. The price is right and on a weekend fixed it up in two days. Very impressive.
    5/ 5stars
    by  
    on September 28, 2015
    I went in to purchase new tires for my truck. After I spoke with customer service professional I was giving a list of options to choose from. The customer service professional helped me choose the right options for my truck. I was grateful for the professionalism and the overall knowledge of the customer service professional. Excellent job!!
    5/ 5stars
    by  
    on September 26, 2015
    Pleased with service and staff was very friendly and helpful
    5/ 5stars
    by  
    on September 12, 2015
    I use them all the time. They always put my eyes on whatever they see. Never feel taken advantage of.
    5/ 5stars
    by  
    on September 4, 2015
    Great service Great service Great service Great service
    1/ 5stars
    by  
    on July 23, 2015
    I had a different experience than the other reviewers. Got my oil changed on a Wednesday and the oil plug fell out on Sunday at 75 mph on an interstate. Thought I hit some thing and got it towed. When it was determined that it was just the plug fell out and contact made with Firestone they refused to authorize work until "the paper work was done". They never offered any assistance or even an assurance that they would make it right. After 4 days they got the paperwork and only offered the exact amount of the cleanup (the engine was not damaged) Towing and a refund of the botched oil change. Not so much as a cup of coffee for the aggravation they caused. On this case they get an "F"
    5/ 5stars
    by  
    on July 18, 2015
    Had a flat while on vacation passing through alabama used them they were fast and to the point did a excellent job
    5/ 5stars
    by  
    on June 26, 2015
    Thank you for the excellent service I received. Also, the Bridgestone tires I purchased are quiet and smooth compared to the Michelin original tires on my 2012 Lexus. The rep/mgr. gave me a good deal. Thanks
    5/ 5stars
    by  
    on June 20, 2015
    Had the oil changed in another vehicle a few weeks ago, and they changed it the fastest ever. Today, they beat their last record. I just wish corp headquarters would bring back the $10 discount for completing the survey.
    3/ 5stars
    by  
    on June 8, 2015
    However, I had an electrical problem where all my dash systems started failing one at a time until the car went dead. They did an electrical test and charged for it and then told me my battery had low cranking apps. Changed the battery and sent me on my way, but 3 days later the same thing happened on the side of the interstate. I asked them to check the alternater and I thought that was what the electrical test did, but I went through a really tough day when the real problem was not diagnosed.
    1/ 5stars
    by  
    on May 26, 2015
    The service at the cashier was really good, but the mechanic who worked on my vehicle threw all of my belongings from my glove department on the passenger floor and left them there. He also tracked a lot of dirt on my driver side floor and left the door open in the rain long enough to drench my driver side floor.... Worst service I've ever experienced from a mechanic in my life!!!!
    5/ 5stars
    by  
    on April 21, 2015
    Managers were Very friendly, knowledgeable, and efficient
    5/ 5stars
    by  
    on April 18, 2015
    Sales person was very helpful and he got me in and out very fast.
    5/ 5stars
    by  
    on February 3, 2015
    My exclusive auto care facility! Will recommend to others.
    5/ 5stars
    by  
    on February 3, 2015
    I used firestone for one reason and it is because they have the roadforce tire balancing machine. My car has an inherent propensity to wobble at certain speeds, just one of the charming things about the particular make. I asked that they balance my tires a certain way and it can only be done on this machine. They were outstanding did a fantastic job and my little car has never run smoother or more true. Glad I chose firestone
    5/ 5stars
    by  
    on February 3, 2015
    I have had done oil changes and bought tires at that location. Fantastic job
    5/ 5stars
    by  
    on February 3, 2015
    good service , did what i advised and was friendly.
    5/ 5stars
    by  
    on February 2, 2015
    My Firestone store treats me so well, that the last new car I bought I went straight to the store the day I bought it, and purchase a lifetime rotation, balance and front end alignment!
    5/ 5stars
    by  
    on January 29, 2015
    I have used them for three vehicle repairs and they are honest and fast!
    5/ 5stars
    by  
    on January 29, 2015
    I have been using the same store since 1999. I traveled a lot, when my wife would have a car problem, I'd tell her to call Firestone. They would take care of the problem. They even came out in a heavy rain storm one time to put the belt back on our Handicap Van for her, so see could get home, when I was out of town. Anytime they made a mistake, they corrected it, No Problem. If they could not handle a problem, they always guided me to someone that could. Very good people
    5/ 5stars
    by  
    on January 27, 2015
    I called to have tire ordered, it was in next day and I went in to have new tire mounted. The guys asked if I wanted to purchase 3 more tires because they were starting to get old and I had to pass because of lack of money, they said, "Ok, your total will be..". They didn't even try to MAKE me buy something, it was a wonderful experience. Thank you!
    5/ 5stars
    by  
    on January 27, 2015
    I've been using Firestone services sister purchase of my tires back in October all the way up into Black Friday of November your service advisor miles at Schillinger store in Mobile Alabama was wonderful as well as your staff they were knowledgeable and very professional and Firestone will always have my business thank you
    5/ 5stars
    by  
    on January 25, 2015
    I went in for a oil change. Mechanic noticed a song in the wheel and replaced the bearings within the time alotted for oil change,
    4/ 5stars
    by  
    on January 25, 2015
    I rely on the crew to analyze conditions with my car. I trust their recomendations and their work.
    5/ 5stars
    by  
    on January 24, 2015
    very professional and thorough with knowledge of product
    5/ 5stars
    by  
    on January 23, 2015
    Went for oil change about 6 weeks ago & asked to have air filter changed also. The store manager came in shortly after showing me I had already gotten a new one recently (had some mechanic work done at another repair shop & forgot they replaced filter too). His honesty & good service was impressive. I will return.
    1/ 5stars
    by  
    on January 23, 2015
    I had brought my truck in because the rear end was having problems; they performed an inspection and said it was the transmission and they do not work on transmissions; turns out after taking to another mechanic, the rear end was bad and there were pieces of metal from the spider gears inside; I am very unsatisfied especially since my axle and brakes were redone back in april and they wanted to tell me it was something else; Poor inspection was done and service technician was not helpful just telling I'm sorry we can't fix this; poor business operations
    5/ 5stars
    by  
    on January 23, 2015
    Any tire dealer can sell tires. It is how you treat your customers that makes the difference. I always tell a new manager my business is his to lose. I've been going to Firestone for close to 30 years. So I have met many managers. I've used a store 600 miles from my home and received the same level of service as my home store. Sure, I've had to work things, but only a few times. In 30 years that is going to happen. And I shopped around early on only to stay with Firestone.
    5/ 5stars
    by  
    on January 22, 2015
    Firestone does all our automotive service and we have always been happy with the team on Schillinger Rd. We did have a problem with our brakes they installed one time but they fixed it as soon as they found out about it.

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